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Embassy Suites by Hilton Buffalo
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Reviews (1,382)
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812
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49
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All reviewsevening receptionmade to order omeletsomelette stationvalet parkinghummuscomplimentary breakfastcorner suiterooms are hugefloor to ceiling windowsvalet staffwhirlpool tubniagara fallsper dayliving areacity hallwonderful hoteli highly recommend this hotel
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1,349 - 1,354 of 1,382 reviews
Reviewed 16 November 2009

We went to Buffalo for a hockey game and stayed for Friday night. Staff (front desk, valet and restaurant) are excellent, food is good, suite is clean and spacious especially the hotel itself is newly renovated in July. However, noise is a BIG issue. We stayed on the 7th floor in the executive suite which has a great city view but we heard thumping music (probably from a nearby pub) until daybreak. And, hammering noise early in the morning around 7. I will write to Embassy Suites Hotels to let them know about the loud music because noise should not tarnish a remarkable hotel.

  • Stayed: November 2009, travelled with family
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Thank ALangOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2009

We are just back from a short trip to Buffalo NY where we stayed for 2 nights in the embassy suites hotel, room 727. The hotel is cozy, rooms are spaciois, the staff is friendly and very helpful especially Ashley, Jamall and Justin. The complimentay breakfast, high speed internet and airport shuttle are additional assets. I highly recommend this hotel and will definitely choose it the next time we visit Buffalo.

  • Stayed: October 2009, travelled as a couple
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Thank derbalamf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2009

This is a very nice hotel, cavernous rooms, comfortable beds, attractive lobby - everything brand new. One irritating glitch, however - We had dinner in the restaurant and the food was fine, but when we finished we had to wait forever to get the bill and then wait forever for them to process it. I had dinner with a business colleague and we asked them simply to split the bill and put half on her credit card, half on mine. Instead, they charged both of us twice, and I am still trying to get it straightened out. I would stay there again, but definitely pay cash in the restaurant and ask for a receipt on the spot.

  • Stayed: October 2009, travelled on business
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1  Thank DCvagabond1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2009

Great hotel! Absolutely horrendous service at the restaurant. Bad, unhappy, unhelpful service!

  • Stayed: October 2009, travelled with family
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Thank jason80900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2009

We were thoroughly surprised to find such a modern comfortable stay in Downtown Buffalo. Staff were friendly and curteous. Rooms were Clean and modern. Nice, modern lobby/bar. Would certainly stay here again as long as the price remains right.

  • Stayed: September 2009, travelled as a couple
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1  Thank dktwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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