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Hampton Inn & Suites Buffalo Downtown
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Reviews (1,276)
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856
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All reviewschocolate barfree parkinggreat hotelfree breakfastthe breakfast areahot tubindoor poolwithin walking distancebusiness centerwould definitely stay here againniagara fallsbuffalo downtownfamily weddingexcellent stayrestaurants and barskey cardgreat room
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1,134 - 1,139 of 1,276 reviews
Reviewed 21 May 2011

Nice hotel friendly staff, however the room was very loud from the hallway. We heard everyone who walked by.

Stayed: January 2011, travelled with family
Thank Jupiter3_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded 25 May 2011

I would like to take this opportunity to thank you for the wonderful comments about the hotel and its staff. We strive each day to provide an exceptional level of service to each of our guests. I would also like to apologize for the loud guests in the hallways, we work very dilliegntly to keep the noise levels to minimum but sometimes it is not always possible.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2011

This hotel appears to either be brand new or newly renovated. It is very CLEAN and sparkling. The staff is helpful and checking in and out are easy. There is a covered area where you can unload in the elements. Our room had a nice street view and this area appeared to be kind of upscale. Everything was fine here. Another amenity is free parking!

Room Tip: be cheerful
  • Stayed: May 2011, travelled as a couple
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1  Thank Sliphorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2011

I just want to take the opportunity to express my gratitude to the Hampton Inn & Suites Buffalo Downtown staff for their fantastic customer service. I live in sunny Costa Rica in which the lowest temperature is 75 F, my company had me travel for a total of 5 weeks to cold Buffalo for some training; it was colddddddddd and snowy, although the hotel staff made me feel just like home. They were awesome when I needed something (from a single cup of milk to getting a parking space). The GM Bob, AM Tim and the rest of the staff definitely know how to pull it out of the park when showing what hospitality is all about!!! Front desk Mary, Amanda, Ryan are just fantastic.

Even when I do prefer sunny warm mornings rather than cold snow, I would be happy to stay again at the Hampton Hotel in Buffalo.

  • Stayed: March 2011, travelled on business
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1  Thank FranciscoRobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded 28 March 2011

I cannot tell you enough what a pleasure it was to have you as our guest! All of our staff truly enjoyed your visit. It means so much to us that you would take the time to personally recognize the staff members that went above and beyond for you. If your travels ever bring you to SUNNY Buffalo, please look us up. Thanks again.

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Reviewed 12 March 2011

Located about 20 mins away from the airport. The hotel does provide a FREE shuttle bus to and from the hotel. Check in and check out were very easy. We went to this hotel for a wedding on September 4, 2010. Hotel was clean and modern looking. Hotel was centrally located to many restaurants and bars. A nice place to visit for a short stay or event!!!

  • Stayed: September 2010, travelled as a couple
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1  Thank beatdog2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded 28 March 2011

It means a great deal to us that you enjoyed your stay at our hotel. Both the shuttle and convenient location are some of the many reasons why our guests choose to return and visit us. I hope you will visit us again for another wedding in the area or a leisure getaway.

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Reviewed 8 March 2011

This hotel was one of the best we have stayed at. The staff was very friendly and accommodating. The rooms were spacious. The furniture was nice. Beautiful big flat screens. Very clean! Excellent amenities! Great free breakfast! Free parking! Beautiful pool and hot tub!

  • Stayed: March 2011, travelled with family
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2  Thank Darth_Vukster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this reviewResponded 14 March 2011

Darth_Vukster,

Thank you very much for your kind words about all of our amenities and staff at the Hampton Inn & Suites. I am glad that you and your family enjoyed yourselves. We hope to see you again soon on your travels back to Buffalo.

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