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“Great Downtown Hotel”

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Hampton Inn & Suites Buffalo Downtown
Ranked #2 of 23 Hotels in Buffalo
Certificate of Excellence
South Florida
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Downtown Hotel”
Reviewed 13 July 2012

I stayed at this hotel when in Buffal for business. It is in a good location downtown, which makes it easy to walk to area businesses if needed. This is a really nice hotel, which provides free WiFi and breakfast. I would stay here again when I return to Buffalo.

Stayed July 2012, travelled on business
Helpful?
1 Thank SouthFLTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 16 July 2012
As a seasoned traveler, you know how important it is to find a nice place. I want to thank you for putting us in that category. We value your business and thank you for sharing your comments with others. We will see you again soon on your travels back to Buffalo.
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1,142 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
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English first
Level Contributor
127 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 13 July 2012

Having family in Buffalo we've returned often over the past 20 years. During that time we have stayed at, probably, 10 different places. This is our second stay at the Hampton and we hope they keep it up.

Unexpectedly (to us), they were sold out due to a major, 2 day food event in town so there were stresses on their 'systems'. However, we never noticed them! Everything from check-in to room cleaning was great. (The only reduced evaluation had to do with sleep quality. Our room fronted Delaware Ave. and the many clubs' reverberating bass couldn't be cancelled out but the sound insulation. If you're there on a Thur-Sun night be sure to ask for a side/quite room.)

We've been at much higher rated hotels that didn't have it together like this Hampton.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank ccran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 16 July 2012
Thank you for taking the time to share your review of us and the compliments of our staff. I do want to apologize about the noisy activity from the clubs in the area, from time to time it can get quite lively on a weekend. It means a great deal to us that you have been to many different locations and prefer us over many others. When you come back next year we hope that you choose us once again. Thank you for your business.
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Rockville, Maryland
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 July 2012

My family of four stayed here for a visit with extended family. The suite had one bedroom (with a door, thank you!) and a sleeper sofa in the living room, where the kids slept. There was a nice kitchenette that we did not take advantage of except for the fridge. The bathroom was enormous--it had a tub, a separate shower, and two elegant sinks. The pool was lovely. I also appreciated the free computer/Internet access in the business center. And the breakfast was better than average, with hot and cold options. The location was convenient to my in-laws' house, but another advantage was its walking distance to the shops and restaurants of Elmwood Ave. We have stayed here twice, and it was a very nice stay both times.

  • Stayed June 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank Carolyn41353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 13 July 2012
We really thank you for coming back after your previous stay. Our suites can be quite spacious and are perfect for family travel (we love the door too). Here at Hampton we really encompass value with every stay and we are glad to hear that you experienced it with a few of the amenities that we offer. We hope to see you on your 3rd trip back to see your family. We appreciate the opportunity to earn your business.
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Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2012 via mobile

We had a king size bed with jacuzzi. The jacuzzi was the best thing ever after a long day of shopping and walking around town. The jacuzzi was very powerful and with changing lights. Cool!

The location is right at the heart of Buffalo downtown. Well known restaurant like Bambino island Chocolate Bar is just seconds away. The main entertainment district is within walking distance. Elmwood village is 10 mins car ride away. The hotel representatives are very kind and helpful. Hotel provides free wi-fi and breakfast every day. The only thing you need to be cautious about is the parking lot can filled up really quickly. After a late night, you migh have difficulty to find a parking spot.
Overall, I enjoy my stay and the value I paid is well received.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leconniE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 13 July 2012
I am glad to hear that after a long day the Jacuzzi came in handy. Thank you for your comments on the hotel and city, we are very proud of both. I apologize about the parking, at times it can get a little tight with only one space per room. We hope to see you again if your travels from Toronto bring you down to the area again.
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Preston, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 July 2012

Stayed here in June with my husband - usually stay at the Hyatt but heard good things about this hotel. The hotel is excellent - upon arrival it is clear to see that the hotel is very well maintained, clean and spacious with the added bonus of very freindly and accomodating staff. Our room was a double - very big and spacious, with clean bedding and ahuge bed with a nice comfy matress. The decor was tidy and fresh with a contemporary feel and the bathroom was a great size with toilletries available. My husband was amazed with how big the TV was - with lots of cable channels to choose from - and excellent TV picture/reception! The hotel location is central to the downtown district - a few blocks from the tram system / theatre district / city hall and Niagara Square with easy walking routes to Main Street and the Buffalo bus depot on Ellicott. The hotel is also within easy walking distance to the harbour and canalside - which is a must on nice days (they serve Perrys ice cream down there! and the spirit of Buffalo sails from canalside). The hotel satff are excellent with Conrad (duty manager?) on the front desk being very helpful and friendly - making the whole experience more personal. The hotel has a smallish indoor pool and whirlpool spa which are open 6am-10pm - we made use of these facilities every day and they were never busy or overcrowded and were always clean with plenty of fluffy dry towles to use - instead of taking towels from the hotel room! The hotel is linked to three bars / restaurants - Salsaristas ( an inexpensive Mexican style cantina), Papaya (Asian fusion and a bit more up market) and The Chocolate Bar (Funky bar / restaurant open until late). The hotel also has a small library with a small stock of a variety of books - this is excellent as it helps stop you feeling trapped in your room and gives you a variety of comfy seating options and there is a tv available in the library. The free hot breakfast is amazing - i thought it would be standard fare but the hot choices are changed daily with a hot waffle maker (you make them yourself), cereals,fresh fruits and fruit juices (these may be from concentrate as this is popular in the USA) and various pastries on offer along with very good coffee - in regular, robust and decaff. On a note regarding the coffee - it is available all day and in the afternoons fresh cookies are available at the front desk. All of the cutlery and plates are disposable but Conrad assured us that they are all biodegradable and are sourced from potato starch - still this seems quite a shock if you are not used to it and prefer eating from regular plates with regular cutlery. The hotel has a fitness suite and business centre with free internet/printer access and use 24 hours a day. The hotel also has a small laundry that we used frequently as it is cheaper than the hotel room laundry service ($1 FOR WASHING AND $1 FOR DRYING) - detergents are available at the small hotel shop at reception (cheaper items can be located across the road at the gas station but the hotel store is great for last minute things - including some basic medications and some foods). Overall this hotel is amazing and excellent value for money- in my opinion far better than the Hyatt with friendlier staff and great accomodation options - a massive thank you to Conrad for getting us to the airport on our way home (they have a shuttle service) and a huge thankyou to the rest of the staff for making our holiday experience so good - WE WILL DEFINATELY GO BACK TO THIS HOTEL 10/10 - thanks!!

Room Tip: Ask for rooms facing away from Chippewa Street for a quiet and well rested nights sleep
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank buffalozim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 13 July 2012
I am glad to here about your stay in Buffalo. It really shows how much we have to offer in our great city and there is so much more. All of you r wonderful comments about the hotel and Konrad are appreciated and welcomed. They mean a lot to everyone on our team. We hope that we see you again when your travels bring you back. Thank you for giving us a chance to shine! We value your business.
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Las Vegas, Nevada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 July 2012

43+ weeks of travel per year with 200 hotels stays, you could say that we know what we like. We have used another Hilton Brand hotel for years in this area and loved it. This trip they were completely sold out and had no meeting space available. Upon a recommendation we chose this downtown property. We were a bit skeptical because Hampton is normally the lesser of the Hotel brands. Not this one. With the combination of Service, Stunning Remodel, Security and Convenience you would not know you were not at a full service hotel. The staff treated us like we were there only concern and took extra time to help us with everything we needed. We had a meeting the next morning, someone took us up the night before, made any changes we needed, everything was perfect. You are close to a lot of great restaurants including my favorite The Chocolate Bar, Papaya and for a low key joint my husband loved Salsalitos. We didn't get a chance to try Bada Bing but our friends said it was fabulous too. THANKS AGAIN! You are our new favorite hotel in Buffalo!

Room Tip: If you have a meeting choose a 2nd floor room other than that we were on the side of a busy street b...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcmullins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 13 July 2012
I can truly say that you are an experienced traveler and your words in writing on this site mean a great deal to our team. I am very pleased to here that you were well taken care of in all facets of your stay. We have a great team and we are very proud of one another. Thank you for giving us an opportunity to gain your trust in our property. We will see you again.
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burbank, ca
Level Contributor
295 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 30 June 2012

The room was well appointed and clean. Beds were very comfortable. Enjoyed the hot breakfast although the egg dishes could have been better. Overall, a pleasant stay. We had dinner at one of two apparently independent restaurants located in the same property.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foodhoundBurbank_Ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 13 July 2012
We appreciate the review on our hotel. Thank you for letting us know about the preparation of the egg dishes, we will work on our preparation to see if we can improve them. I hope you enjoyed your experience at the independent restaurant in the hotel. We hope to see you again if your travels bring you back to the east! Thank you.
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Additional Information about Hampton Inn & Suites Buffalo Downtown

Property: Hampton Inn & Suites Buffalo Downtown
Address: 220 Delaware Avenue, Buffalo, NY 14202
Phone Number:
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Buffalo
#1 Family Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn And Suites Buffalo Downtown
Hampton Inn Buffalo
Buffalo Hampton Inn

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