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“we keep coming back” 4 of 5 bubbles
Review of Hampton Inn & Suites Buffalo Downtown

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Hampton Inn & Suites Buffalo Downtown
Ranked #2 of 23 Hotels in Buffalo
Certificate of Excellence
Oakland, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“we keep coming back”
4 of 5 bubbles Reviewed 23 November 2013

We keep coming back here when we visit family. Everything is always very good. We've gone to the Embassy next door several times, which is also nice, but, get this, I just don't like their breakfast over there. What can I say.

Note that when I do reviews, almost no-one or anything gets top rating.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 8rocket8rocket8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 25 November 2013
Well, thank you so much! Thank you for not only your continued patronage to the Hampton Inn and Suites in Downtown Buffalo, but also for sharing your experience here on TripAdvisor. We look forward to seeing you again.
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1,129 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
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English first
Lancaster, Pennsylvania, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

I am not a huge fan of traveling for business, but this hotel is a great place to stay. It makes me feel like home in some ways, and the restaurants in the hotel are great. I would especially recommend The Chocolate Bar.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Scott F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 19 November 2013
We are so happy that we were to turn something that could be a chore into a much more enjoyable experience! We are very fortunate to have the Chocolate Bar adjoining the hotel. Nothing beats a chocolate martini after a long workday, without ever having to step foot outside! We appreciate your business, and that you took time to share your experience at TripAdvisor. We look forward to seeing you next time you are in Buffalo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belmar, NJ, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 November 2013

Staying at the Downtown Hampton Inn in Buffalo, NY affords you every amenity you would need to enjoy your stay. The rooms are comfortable and safe, the complimentary breakfast is good and healthy. The hotel is close to anything you might want to do in the downtown area and easily accessible to anywhere int he city. The staff are spectacular.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 18 November 2013
Thank you for your review on TripAdvisor! It is our goal to provide each guest with an excellent place to stay and great service. We are so happy that we could do that for you. We are proud of our location and the amenities that we offer. Thank you for your business and we invite you to stay with us again, next time you are in Buffalo.
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Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 November 2013

Stayed in Hampton Inn on flying visit to Buffalo, was very good value for money, clean & comfortable, just let down by paper plates at breakfast & paper cups in room, apparently a quaint American thing..... Having said that the breakfasts were about as bad as you good get, strange because the restaurants attached to the hotel were excellent!

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Notasgoodasithinkiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 18 November 2013
Thank you for your review of our hotel. We are happy that you had a great stay. Our plates, cutlery, and cups are made from biodegradable, recycled material. We apologize that breakfast was not to your liking. If you do stay with us again, just across the street is Spot Coffee. They make an excellent breakfast. My personal favorite is Betty's. It's just a short walk from the hotel and well worth it! Thank you for your business and we hope to see you again.
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Williamstown, United States
1 review
4 of 5 bubbles Reviewed 13 November 2013

This Hampton Inn is special because of its staff. The Hotel Manager and shift Management are always accommodating and friendly. I had not been back for about 2 years and walking through the front door for the first time, felt like home again. The staff greeted me by name and conversation started to fly.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 18 November 2013
Thank you! We love your simple and exact review of our hotel. We believe, as well, that the staff are the most essential component of the hotel itself. Friendly faces and people who are eager to assist are so important in this industry. Thank you for recognizing that, and for your business. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 12 November 2013

Came to Buffalo to see a concert ,I picked this hotel for its location to the entertainment district in the city everything is in walking distance.The hotel was clean the people were friendly and very helpful I would stay there again when the need arrises

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 18 November 2013
Thank you for your review on TripAdvisor. We are happy that we were able to provide you with a great place to stay in a wonderful location. We look forward to seeing you again, if your travels bring you to Buffalo. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

Wow! Excellent in every way. Poor you if you are unlucky enough to have to plan a trip to Buffalo, but at least make the trip enjoyable by staying in this outstanding hotel that exudes professionalism and high standards in every way. Not just clean, I’d say immaculate. Not just accommodating, I’d say bend-over-backwards service oriented. Staff that is tone perfect in being friendly and kind without being goofy and overzealous like some businesses that try too hard. Great free breakfast. Extremely reasonable rates. Close or convenient to everything. We couldn’t have been more pleased.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donny114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISManager, General Manager at Hampton Inn & Suites Buffalo Downtown, responded to this review, 18 November 2013
Wow! Thank you so much for your detailed review of our hotel. Reviews like yours really show us that all of our hard work and training has paid off. We pride ourselves on being very service oriented and have a keen eye for detail. We invite you to stay with us next time you are in the area. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Buffalo Downtown

Property: Hampton Inn & Suites Buffalo Downtown
Address: 220 Delaware Avenue, Buffalo, NY 14202
Phone Number:
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Buffalo
#1 Family Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn & Suites Buffalo Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hampton Inn & Suites Buffalo Downtown Hotel Buffalo
Hampton Inn And Suites Buffalo Downtown
Hampton Inn Buffalo
Buffalo Hampton Inn

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