We went to the Bijou prior to a performance at Sheas last June... Main Street was blocked & access was impossible. The restaurany was WAY overbooked & service was ridiculously slow. So, when one of our group suggested the Bijou for this past Friday, I was very skeptical... I called first and was assurred that the overbooking situation was an anomoly! Not so! Our reservation was for 6:00 and we were sure to be early... there weren't many people in the place, and fairly quickly placed our drink order. Then the waitress disappeared, to only be seen flying around the restaurant, and talking to the women next to us (she seemed to know them, and needless to see rhey got their drinks & food in good time)...not so us.at approximately 6:40, one of our 3 soup orders was brought to the table by a busboy... we asked about our drinks. About 5 min. later, our waitress finally returned & said "what were your drink orders, I forgot to put them in?" We reordered, and then perhaps 10 min. later (so around 6:50 the waitress came back to me and said the entree I had ordered without onions could not be made that way & started to walk away... I said "I can't eat that, I'm allergic to onions". She looked back to me and was like "oh, well what did you want to do, do you want a menu?" I said I did if the food could be made in time, ordering a Margaherita Flatbread pizza. My 2 companions food finally came at about 7:00 & I was told mine was 2 min. behind. At 7:15 I told them to cancel my order and bring us the check. My friend gave me 1 of her 2 Pulled Pork Sliders, With the check came my Pizza "at no charge". I said they might as well give it to someone as I didn't have time to eat it.
For the first time in my life I didn't leave a tip, and I am usually at least a 20% tipper. As we were leaving the restaurant, the people in a nearby booth said "well, enjoy the show". We chatted very briefly... it turned out they had a 6:00 reservation... it was now 7:30 & they had no food!!!
The food was tasteless when it did come!!
Never eever AGAIN!!