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“Friendly, clean, and new!”

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Courtyard Buffalo Downtown/Canalside
Ranked #7 of 24 Hotels in Buffalo
Certificate of Excellence
rochester
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Friendly, clean, and new!”
Reviewed 3 August 2014

We are just leaving a two night stay at theCourtyard. My daughter and I were in downtown Buffalo for a three day swim meet. The building is brand new and sparkling! We stayed in a king suite, which was a spacious and comfortable room. The bed and pillows were heavenly. Our room had a view of the canal, but this area of Buffalo is going through a lot of construction, so we had a view of that as well. Oh well! The staff was attentive and helpful throughout our stay. We walked to two casual, but delicious restaurants at their suggestion. One was Pearl Street Grill and the other was Liberty Hound. The staff allowed us a late checkout, due to my daughter's swim schedule, and we were quite appreciative. If in downtown Buffalo again, I will definitely return!

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank beth c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at Courtyard Buffalo Downtown/Canalside, responded to this review, 11 August 2014
Good Afternoon, We are so happy, Beth C, that you had a lovely stay at our hotel, in our king suite! We are really proud the work we have put into this historic building to turn it into the Courtyard Downtown/Canalside. We have worked to ensure that guests are comfortable and well taken care of here. Your compliments are the reward to our hard work. There is much in the works in our area and we are so excited to be in the middle of the action! I’m sure during your next visit, you will see so many fantastic changes. Thank you for your patronage and we look forward to seeing you on your next trip to Buffalo.
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269 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Erie, Pa.
Level 4 Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 July 2014

Spent the night here last Saturday and was very impressed. Brand new property - looks like the just took the labels off of everything. Rooms were spacious and clearly designed for the modern traveler. Outlets and charging portals were everywhere. Awesome glass-enclosed walk-in showers with rain shower heads. Very nice. Public areas were great. Lobby was wonderful, and the fire pit out front was amazing. There were concerts going on at the nearby concert venue and you could hear everything just find from out in front of the hotel. No noise inside however if you're not into live music. Beautiful fountain out front as well. This area of town appears to be going through a re-birth and this hotel promises to be a key player. Bistro in the hotel lobby was convenient, but expensive. Plenty of other cheaper places nearby to eat and drink. Bottom line - if you're in this part of Buffalo, don't hesitate to stay here.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank jbhusca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at Courtyard Buffalo Downtown/Canalside, responded to this review, 30 July 2014
Thank you so much, jbhusca, for your review! We are thrilled that you had such a wonderful stay. Your review is a huge compliment to us. We did have the modern traveler in mind when designing this hotel. From the rooms to the modern conference areas and swimming pool, we examined the needs and desires of today’s travelers. We want everyone, from business people to families to have exactly what they need and feel taken care of. We are also making changes to some of our prices on the menu in the Bistro Thank you for your business and we look forward to seeing you again.
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014 via mobile

We spent a night to see Kerfuffle. We could see the concert from our room, which was awesome, the room was beautiful & the staff was very accommodating. My gripe? No room service! We didn't want to go "out" to dinner after a 7-hour drive & a concert..plus suffering from rheumatoid arthritis, I was ready to call it a night. The hotel has only vending machine-style snacks & drinks in the lobby after 10. Fortunately there was an excellent pizzeria that delivered (La Nova Pizza..awesome).

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at Courtyard Buffalo Downtown/Canalside, responded to this review, 28 July 2014
Good morning, Jen W, and thank you so much for your review of our hotel! We are so happy that you enjoyed your stay, a stone’s throw away from Kerfuffle! We are fortunate to be at such a good location where guests can easily walk to many attractions and special events in downtown Buffalo and Canalside. Our on-site Bistro is open for dinner from 5 until 10:00 PM, where we serve a variety of sandwiches, soups, salads, and more. We apologize that the hours were not conducive to your schedule, and that the option for room service is not available. However, we are happy that you were able to utilize food service delivery from a great local pizzeria! Our front desk staff can provide guests with loads of options for food in Buffalo, so please do not hesitate to contact them for assistance. Thank you so much for your business. We hope to see you again soon!
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Virginia
Level 5 Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 July 2014

Very nice place to stay - newly built and very nice amenities. Bed was very comfortable and love the pillows - wish i could buy some... Starbucks coffee shop available as well as a Bistro. Bistro food, wine, and beer was good. Valet parking required at $12/day. Walking distance to restaurants, waterfront, and downtown activities.

  • Stayed June 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank MNSNOWBIRD1377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at Courtyard Buffalo Downtown/Canalside, responded to this review, 17 July 2014
Good morning, MNSNOWBIRD1377, and thank you for your review on TripAdvisor! We are thrilled that you enjoyed your stay. Our Bistro is equipped with many of the necessities, including delicious and filling bites, Starbucks coffee, and libations! We are tremendously happy with our location. We are so close to many wonderful events and activities in Buffalo. Thank you for your business and we look forward to seeing you again
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Illinois
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 July 2014

Stayed for 1 night as my family of 4 was on a roadtrip out east. Purpose was to stay in Buffalo and drive the 30 minutes to Niagara Falls the next day. Due to some auto issues, we arrived at 12:30am. Brand new hotel that has a modern tasteful decor. Check in was a breeze and valet only took my auto. In room by 1245am and out by 9:00am. Room clean and no internal issues..my issues was with exterior noise. Hotel is along train tracks that run thru town. Also, Buffalo is going thru a major construction phase...2 projects across the street...noise started at 7:30am with construction equipment...so needless to say, sleeping in was not a option. Once this is completed, just ask for a room away from the tracks and you should be ok. Used grab and go for late breakfast and staff was helpful and friendly.

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
6 Thank jserna20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at Courtyard Buffalo Downtown/Canalside, responded to this review, 17 July 2014
Jsema20, thank you so much for sharing your experience at our hotel on TripAdvisor! We are so happy that we were able to provide you with a speedy and efficient check in after your long drive, and that we could provide you with grab and go options for breakfast. We are, however, very sorry that the construction of downtown Buffalo awoke you. I know how important sleep is after a long day, and though we do not have control over construction downtown, we would like to offer our sincere apologies. Please feel free to contact me directly regarding this manner. We do not want any of our guests to be in the least bit unsatisfied with their stay. Thank you so much for choosing to stay with us, and we hope to see you again.
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Memphis, Tennessee
Level 6 Contributor
107 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 13 July 2014

This is a brand new Courtyard and I very much like the new style of the rooms. Close to the Arena and everything on that side of downtown Buffalo. You can walk to the cafes and walking trail on the lake. Very nice.

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank nevels2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at Courtyard Buffalo Downtown/Canalside, responded to this review, 17 July 2014
Good afternoon, nevels2000, and thank you for your review! We very much wanted our hotel to reflect the history and the progress of downtown Buffalo. Our architectural murals are an example of that. At the same time, we wanted to embrace simple, modern, and useful design. We are so happy that you like it! We are very proud of our location, as well. Thank you for your business and we look forward to seeing you again!
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Hilton, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2014 via mobile

This hotel is amazing! The rooms are quiet and very clean. The staff is fantastic. Very friendly, courteous, and willing to help with any questions that may arise. I felt very welcome from the moment I arrived to the time I departed. Great centralized location and the First Niagara Center is basically right on its doorstep, only a 3 - 5 minute walk tops. This will definitely be my hotel of choice when visiting Buffalo for the foreseeable future.

Stayed July 2014
Helpful?
2 Thank Friscofury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob K, General Manager at Courtyard Buffalo Downtown/Canalside, responded to this review, 17 July 2014
Great! Friscofury, we are thrilled to know that we were able to offer such a great stay that we have become your hotel of choice in Buffalo. That is a huge compliment. Thank you. Our location is enviable, especially with all of the happenings at the First Niagara Center, as well as Canalside. We look forward to seeing you again. Thank you for your patronage.
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Additional Information about Courtyard Buffalo Downtown/Canalside

Property: Courtyard Buffalo Downtown/Canalside
Address: 125 Main Street, One Canalside, Buffalo, NY 14203
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 24 Hotels in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Buffalo Downtown/Canalside 3*
Number of rooms: 102
Official Description (provided by the hotel):
This hotel is located in the heart of Canalside in downtown Buffalo, NY and is only one block away from KeyBank Center. Travel around town on the Buffalo Metro Rail, which conveniently has a stop right outside of the hotel. The onsite restaurant and bar serves breakfast, Starbucks(R) coffee, dinner and evening drinks, or grab a bite to eat at the Pizza Plant, which is connected to our hotel. Guests enjoy the onsite fitness center, indoor heated pool & whirlpool, business center and boarding pass printing center. ... more   less 
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