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Hyatt Regency Buffalo
Ranked #9 of 25 Hotels in Buffalo
Certificate of Excellence
Waterloo, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice hotel”
4 of 5 bubbles Reviewed 10 November 2013 via mobile

Really helpful and kind staff. Great stay. Of your staying in Buffalo I would recommend it. Is right beside the free train for getting to the First Niagara Center which was great. Breakfast was really good.

Stayed November 2013, travelled with friends
Helpful?
1 Thank Bradley_Berg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer M, Manager at Hyatt Regency Buffalo, responded to this review, 11 November 2013
Dear Valued Guest,

Thank you for taking the time to complete an online review for our hotel. I am happy to hear that you had an exceptional stay with us. Thank you for your positive comments regarding the staff. We all work very hard to make sure every guest has a memorable experience while they are with us. We look forward to your next stay with us.

Jennifer
Executive Assistant to the GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,736 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (238)
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English first
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 10 November 2013 via mobile

The staff was wonderfully accommodating. The rooms were tastefully decorated and clean. Breakfast was not included which for a family is a big bummer. Plus they had double beds and they were uncomfortable. We did not sleep well.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tara4247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ticonderoga, New York, United States
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 7 November 2013

My husband and I, along with our two teenage boys stayed 3 nights the last weekend in October. We had a king room , the boys shared a double/double next door. The rooms are clean and comfortable. The staff at the front desk were awesome. We had rooms on the 16th floor facing toward the river. The beds are so comfortable, the shower had great water pressure-which means a lot to me being a woman with thick hair! Great valet parking downstairs. We got "egged" by a bunch of rowdy kids on our way to dinner, and the car washes were all closed when we left. The valet wiped off the mess when he parked our car! They pool is stainless steel, that was a first for us. I wish it was heated to a much warmer temperature, as there isn't a hot tub to soak in. All in all a great place to stay! They brought up a microwave when we called down asking if there was one on site to warm up some pizza. Service was awesome!! Indoor walkway to the conference center was def a bonus, as it was cold and rainy and we didn't have to step foot outside to get there.

Room Tip: A superior room on a high floor is great!
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Vermont, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

This was my second stay at the hotel. For me there is no reason to consider another property in the city. Staff is wonderful. Jim for instance, clearly is proud of the city and is always so willing to spend a few minutes to share what the city has to offer. Jim I believe was one of your bellman. How sweet is Mary in the gift shop ! The Hyatt is a well managed hotel.I have been in the hospitality buisness for twenty five years. The thoughtful service provided by the staff at The Hyatt Regency Buffalo does not go unoticed here. I love the beds too,very nice. EB Greens is the place to go for a first rate meal. Found right inside the hotel. I loved the hotels breakfest as well. This 40 year Bill's fan looks foward to a return visit to The Hyatt. The Bills may loose from time to time,but The Hyatt will always shine !

Room Tip: I love the corner joing rooms,#405,407 for example
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer M, Manager at Hyatt Regency Buffalo, responded to this review, 7 November 2013
Dear Valued Guest,

I am pleased to hear that you had a first class stay with us! We really appreciate your positive comments about our hotel. We all work together very hard to make sure that every guest has a exceptional stay. We look forward to your next stay with us.

Jennifer Monge
Executive Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 6 November 2013

Luckily I'm not expecting a good view in downtown Buffalo. Overlooked the flat roof with a lit skylight right outside the window. Curtains did a good job to block out the light, though.

Room was very nice, well appointed, bathroom was large, place was clean and quiet and bed was comfortable. Furniture was nice and actually felt like just being in my bedroom. With that said, the value wasn't so good. $200+ for a Tuesday night in downtown Buffalo seems steep. Not much going on and downtown Buffalo is really dead, especially during the week. Not sure why they would charge that much for a room. The $20 valet was a bit much as well. It's not like it's downtown Chicago or New York or San Fran where there isn't much room for parking. The entire city is a parking lot. And for $15 to self park, it makes no sense to NOT valet. Money grab, in my opinion. If you really want people to come and stay downtown in a city that's really hurting, I'd recommend giving people more of a reason to do so. Dinging people for things like valet, internet and such doesn't make sense. Luckily as a Diamond Member, I get internet free, but $15 for internet for a day? I don't get it.

Anyway, it is likely I'd find someplace else next time in town even though I'm a loyal Hyatt customer. Better value to be found elsewhere, I'm sure. If the price was like $150 and not additional charges, I'm sure that I'd feel better about staying here considering the room was actually nice.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 November 2013

We recently stayed there for a conference held at the conference center. No flaws. Great place, nice bar. Very nice stay as the room was large and comfortable. The front desk service and the valet were great. The rooms are very comfortable and spacious.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Israel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer M, Manager at Hyatt Regency Buffalo, responded to this review, 7 November 2013
Dear Valued Guest,

I am pleased to hear that you had a first class stay with us! We really appreciate your positive comments about our hotel. We all work together very hard to make sure that every guest has a exceptional stay. We look forward to your next stay with us.

Jennifer Monge
Executive Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Mateo, California
Level Contributor
185 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 3 November 2013

My wife and I stayed for one night after a visit to the Falls. Very nice stay as
the room was large and comfortable. The staff is professional and courteous.
We will definitely stay here the next time we travel in upstate New York. Easy
access to highway to the airport.

Room Tip: Eat at E B Green's, the steaks are very, very good and the service is excellent.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rp-yp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer M, Manager at Hyatt Regency Buffalo, responded to this review, 5 November 2013
Dear Valued Guest,

I am pleased to hear that you had a first class stay with us! We really appreciate your positive comments about our hotel. We all work together very hard to make sure that every guest has a exceptional stay. We look forward to your next stay with us.

Jennifer Monge
Executive Administrative Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Buffalo

Property: Hyatt Regency Buffalo
Address: 2 Fountain Plz, Buffalo, NY 14202-2290
Phone Number:
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Buffalo
#6 Romantic Hotel in Buffalo
#7 Family Hotel in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
Official Description (provided by the hotel):
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo

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