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“Excellent stay”

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Hyatt Regency Buffalo
Ranked #9 of 23 Hotels in Buffalo
Certificate of Excellence
Toronto
Level Contributor
13 reviews
7 hotel reviews
“Excellent stay”
Reviewed 6 April 2014 via mobile

We booked this hotel with a TravelZoo voucher that included the room, two drinks, and valet parking. It was perfect for a one-night stay after a day of shopping in Buffalo. We received EXCELLENT customer service from Miranda at the front desk. Our room was clean and just what we needed. Thanks!

Stayed April 2014, travelled as a couple
Helpful?
Thank aaalison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,733 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (238)
Date | Rating
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English first
West Henrietta, New York
2 reviews
Reviewed 5 April 2014

Spent three nights in March 2014 at the Hyatt and loved it. Affable, knowledgeable staff from front desk to maid service; attractive interior, especially the natural light-filled lobby; rooms super clean; many options for delicious food within the hotel; fitness center and inside, glass-enclosed,11th. floor pool--both open and well maintained; friendly spa for pedicure, manicure, and massage also within the hotel; within walking distance of theater district; a free street car ride to the legendary Anchor Bar, home of the original "buffalo chicken wing." We saw two plays, one at Irish Classical Theater and the other at Shea Auditorium, but we liked the hotel so much that we spent one whole day just enjoying room service, the fitness center, swimming, the spa Alexis, and lounging about. Someone in management must have put a high priority on staff training and it shows: the entire staff were personable and authentically themselves at the same time. (P.S. The only thing not in operation was the men's and women's sauna in the pool area.

Room Tip: Can't help here. Our room was fine with only some minor noise one day from the city's recon...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 April 2014

We stayed here for my daughters cheer leading comp this winter. I have no complaints of the hotel. It's connected to the convention center so it was very convienent to go through the walk way and not have to walk outside. The place was packed full of cheer girls, so if you want to stay here I suggest you should expect for that weekend in Jan cause it's crazy!

The rooms were very nice spacious and clean. The food downstairs I found to be a bit pricey. They do have a coffee shop that carries starbucks coffee which was nice.

Overall pleasant stay, would definately return! Again parking is never free, valet or self park which still cost money!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunnydayzToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Altoona, Pennsylvania
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 March 2014 via mobile

Friends and I meet every year for first two rounds of march madness. This year it was in Buffalo. I am a loyal Marriott member however could not find one close to first Niagara center so I booked the Hyatt. I must say I was pleasantly surprised. Location was great. Staff was amazing. Room was upgraded to a suite and was very nice and hotel had it all, a spa, a workout facility a small bar and small restaurant however a top rated steakhouse is attached. I must say enjoyed my stay immensely and thanks to staff for making my first ever trip to Buffalo a memorable one.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 March 2014

We got a great deal through Wag Jag and spent 2 nights. The staff is amazing. I was very impressed with everyone we encountered. Love the valet parking and wifi which was included.

The room was great, comfy beds, etc. We had room service twice and on both occasions the food was great. My only complaint was that our room was near the pool and there was lots of noise from kids running down the hall.

The location is right in the heart of the city. We love Elmwood Village and the Galeria and other shopping are just minutes away.

I would definitely return and recommend staying here.

Room Tip: Request a room not on the 11th Floor where the pool is
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TorontoTakeaTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PITTSBURGH
Level Contributor
143 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 March 2014

Stayed there for just one night but as usual everything was perfect. Room was clean and service was great. I was meaning to try the breakfast this time because I was under the impression that changes were made to it since my prior visits but I never quit made it there. I hope to next time. I reccommend this hotel very highly.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RAYMOND B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auburn, New York
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 25 March 2014

We stayed 3nights for ncaa basketball. It was clean but a little dated.. Check in wa sgood parking is across the street in a garage which you pay for. The heat was warmin the room and the thermostat didnt seem to work , it was stuffy. Used the gym which was very warm, and pool ok. Breakfast had the buffet, food was so so. Pancakes cold , sausage overcooked., egggs must be instant. Would help if they had heated buffet instead of just pans of food with no flames underneath. Dated as far as carpet, hairdryer old , Tv was on its way out. And i have to agree with other writer I did have a couple of bites on back of neck and red mark on stomach, so i was suspicious about that especially since the weather isnt out of the 20s here. Wasnt bad stay . Would get other coffee they serve starbucks which is just too strong

Room Tip: close to the pool is noisy, but we stayed on the 14 no problem with elevator
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thatsarap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Buffalo

Property: Hyatt Regency Buffalo
Address: 2 Fountain Plz, Buffalo, NY 14202-2290
Phone Number:
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Buffalo
#6 Romantic Hotel in Buffalo
#7 Family Hotel in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
Official Description (provided by the hotel):
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more   less 
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo

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