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“Comfortable, convenient and very friendly”

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DoubleTree Club by Hilton Hotel Buffalo Downtown
Ranked #3 of 24 Hotels in Buffalo
Certificate of Excellence
Ohio
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Comfortable, convenient and very friendly”
Reviewed 8 November 2011

I will definitely stay there again. The front desk staff was very helpful - had a few issues with the room key but the staff went out of their way to get us into our room until the lock was fixed.
We were a little confused by the modern street entrance - it really does not look like a hotel entrance but once inside the lobby is lovely. The location was convenient to all downtown attractions but in a quiet area near the hospital. The Au Bon Pain staff was very helpful - more like a full service restaurant than the chain cafeteria I expect from that brand. The only dim note was the afternoon valet... my husband forgot to leave the key - definitely a mistake and it must have inconvenienced the valet considerably judging by the surly reception we got from him. The Morning valet was wonderful.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank veggieOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 17 November 2011
Dear Guest; thank you for providing positive feedback regarding your recent stay with us! We are very lucky to have an Au Bon Pain located inside our hotel. I am glad you were able to enjoy it as well. Should your travels bring you to Buffalo, I hope you will stay with us!
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
Coatesville, Pennsylvania
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 October 2011

Next time I'm in Buffalo, I will be staying here. My room was spotless, and the staff was
friendly and helpful. There is an Au Bon
Pain restaurant on site which has very good and affordable meal choices. I was on a very tight schedule, and they
really went the extra mile to help me.
Excellent value too. I'll be
back!

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank valeriec341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington NC
Level Contributor
101 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 October 2011

The best thing about the Doubletree is the staff. They are very accommodating,friendly, and professional. The worse thing is that there isn't any wireless Internet. In this day and age, I find it hard to believe that a business hotel like The Double Tree Club does not have wireless Internet. Another really great perk of this hotel is the valet parking and shuttle.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kelsbeth60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 17 November 2011
Dear Guest; thank you for taking the time to share your experience and thoughts regarding our hotel. Thank you for your kind words regarding our friendly staff! As you may have noticed, all of our rooms are brand new as we just completed a major guest room and corridor renovation. While we have wireless available on our first and second floors within the hotel, we are not 100% wireless as of yet. The good news; we are in the process of having wireless installed! By January 2012, we will be 100%wireless through-out the hotel. I promise you will not have a problem with our wireless the next time you stay with us! Hope to see you soon.
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Toronto, ON
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 October 2011

Excellent beautifully renovated room close to all the downtown attractions. The in house restaurant breakfast was not good and I would not recommend it. This was my second stay at this location and I wiould stay there again. Excellent value compared to other downtown locations. The hotel is close to Transit to the Arena and ballpark. Staff is second to none at looking after all guest needs. The upcoming addition of WiFi to all rooms will be a welcome in the near future.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ovek66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 17 November 2011
Dear Guest; thank you for taking the time to share your experience with us! We are getting such great feedback regarding our new rooms…. I love them too! Having wireless in all of our rooms will be a great amenity for our guests’ as well. We are in the process of getting the hotel wired and should be 100% wireless by January 2012. We look forward to seeing you again. Thank you for your business ovek66.
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Philadelphia, Pennsylvania
Level Contributor
4 reviews
Reviewed 26 September 2011

one of the few not on Kayak, got a good last minute deala dn it was totally worth it. I have enjoyed the stay and would back there next time

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philadelphians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 28 September 2011
Dear Guest; thank you for submitting a review on Trip Advisor. We love getting feedback from our guests! Thank you for staying with us! Hope to see you again as our guest.
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Harrisburg, Pennsylvania
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 September 2011

We enjoyed our stay at the Double Tree this past weekend for the Bills - Raiders game. The staff is very friendly and helpful. They suggested the shuttle service for dinner to save us $ on a cab. They also told us that parking on the street was free and we snagged a prime spot. The room and bathroom was spacious, updated, and clean. We even had a full size refrigerator and sink in the room!

The fitness center was also nice with a few treadmills, a bike, and weights. The trip to the game was simple and only took about 15 minutes with traffic. The wonderful warm cookies at check-in are a nice surprise too!

Tip: Try Bacchus for dinner on Chippewa street. It was excellent and only a short shuttle ride away!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 22 September 2011
Thank you for sharing your experience with us in regards to you recent visit to Buffalo. We know you had many hotels to choose from, so thank you for selecting DoubleTree Club by Hilton. It’s great to hear about the wonderful experiences our guests encounter when staying at our property. It sounds like you certainly took advantage of our convenient location as we are close to so many sporting events as well as great restaurants in the downtown area. We appreciate your business!
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Milwaukee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2011

We had a great stay at the Double Tree. It is around the corner from Anchor Bar - yum! The neighborhood past the hospital isn't the best but with the shuttle service and parking service you hardly notice. The staff is great...warm & welcoming.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank travelingaround84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 16 September 2011
Thank you for your kind comments! I am happy to hear you enjoyed your stay with us and utilized our shuttle van! We are very lucky that we are just blocks from the Anchor Bar! I hope you were able to enjoy one of our newly renovated rooms! Thnak you for staying with us.
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Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Property: DoubleTree Club by Hilton Hotel Buffalo Downtown
Address: 125 High St, Buffalo, NY 14203-1153
Phone Number:
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Buffalo
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
DoubleTree by Hilton Buffalo Downtown, is located on the Buffalo Niagara Medical Campus. A 100% non-smoking hotel; the DoubleTree offers all of the comforts of home! Complimentary WiFi and in room safes are complimentary and in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. The DoubleTree is just minutes from everything truly unique to Buffalo; Canalside, HarborCenter, First Niagara Center, Ralph Wilson Stadium, Coca Cola Field and Shea's Theatre just to name a few. Niagara Falls is a short 25 minute drive from Buffalo! Come stay with us, you will not be disappointed. ... more   less 
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Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Downtown Hotel
Doubletree Buffalo

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