We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Womderful Hotel” 5 of 5 bubbles
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
DoubleTree Club by Hilton Hotel Buffalo Downtown
Ranked #3 of 23 Hotels in Buffalo
Certificate of Excellence
corning, ny
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Womderful Hotel”
5 of 5 bubbles Reviewed 7 December 2011

I have been going back and forth to the Roswell Cancer Center since September 2011 and for every visit we have stayed at this hotel. The staff, front desk, and housekeeping were great. It seemed after awhile as though we were staying with friends. Since I was dealing with cancer, the fact that the room was spotless was such a bonus. The restaurant and room service are excellent and Kasey (the bartender) is just a delight. For anyone who is dealing with Roswell this is the place to stay. Between the great care at Roswell and the great care at Double Tree, a miserable situation was made much, much, better. Two other things worth mentioning, you can walk from the hotel to Roswell not having to go outside, and the hotel has a special rate for people dealing with Roswell. Thank You All So Much for your kindness and good thoughts!!! Nina and John Marino

  • Stayed September 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank neenCorning_Ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 15 December 2011
Dear Nina and John Marino; thank you so much for taking the time to submit a review regarding your stays with us! I am happy to hear we were able to make your stay comfortable for you and that you found our accommodations and service to be wonderful!!
We are very fortunate to be located on the medical campus and connected to Roswell Park. I will be sure to pass along your comments to all department heads so they can share your comments with their staff. I hope you enjoy your holidays and that are you are feeling great!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

804 reviews from our community

Traveller rating
    471
    225
    67
    24
    17
See reviews for
237
144
76
257
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
103 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 bubbles Reviewed 20 November 2011

The property is well presented however is clearly in need of a revamp and is starting to become dated

  • Stayed December 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AlbertSiauw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 30 November 2011
Dear Guest; thank you for taking the time to post a review regarding your stay with us. I noticed you stayed with us back in December 2010. While the hotel itself is only 13 years old, our guestrooms were in need of a facelift! Within the past year, we've renovated a meeting room, laid new carpet in our restaurant, business center and just finished a major guestroom and corridor renovation last month! Should your travels bring you to Buffalo; I hope you will stay with us and experience one of our new rooms-I guarantee you will love it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
D.C.
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 15 November 2011

This place is awesome. I cannot remember the last time I enjoyed an overall experience so much at a hotel. The front desk staff are so helpful, especially the tall man who is so jovial and efficient. There were a couple of errors with the reservation and billing - they corrected them immediately. The van/shuttle was SO helpful in getting around downtown. We never had to wait long for transport even though the hotel was packed. The room was nice. The bathroom was spotless! Do you know how hard that is to find these days at a hotel? It's also walking distance, just a few shorts blocks to the famous buffalo wing spot. Also, they have a tiny bar....but the bartender made it a terrific place to watch my football game. He was so helpful ---even let me have the remote to adjust the volume as needed. He got into the game too and made it a fun evening. Terrific place. You won't be disappointed.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank dhm_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 17 November 2011
Dear Guest; thank you for taking the time to share your wonderful experience with us. Each day we strive to provide the highest quality of service to all of our guests! I am happy to see you took advantage of our shuttle service and was able to eat at the world famous Anchor Bar!
We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 8 November 2011

I will definitely stay there again. The front desk staff was very helpful - had a few issues with the room key but the staff went out of their way to get us into our room until the lock was fixed.
We were a little confused by the modern street entrance - it really does not look like a hotel entrance but once inside the lobby is lovely. The location was convenient to all downtown attractions but in a quiet area near the hospital. The Au Bon Pain staff was very helpful - more like a full service restaurant than the chain cafeteria I expect from that brand. The only dim note was the afternoon valet... my husband forgot to leave the key - definitely a mistake and it must have inconvenienced the valet considerably judging by the surly reception we got from him. The Morning valet was wonderful.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank veggieOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 17 November 2011
Dear Guest; thank you for providing positive feedback regarding your recent stay with us! We are very lucky to have an Au Bon Pain located inside our hotel. I am glad you were able to enjoy it as well. Should your travels bring you to Buffalo, I hope you will stay with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coatesville, Pennsylvania
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 October 2011

Next time I'm in Buffalo, I will be staying here. My room was spotless, and the staff was
friendly and helpful. There is an Au Bon
Pain restaurant on site which has very good and affordable meal choices. I was on a very tight schedule, and they
really went the extra mile to help me.
Excellent value too. I'll be
back!

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Valerie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington NC
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 30 October 2011

The best thing about the Doubletree is the staff. They are very accommodating,friendly, and professional. The worse thing is that there isn't any wireless Internet. In this day and age, I find it hard to believe that a business hotel like The Double Tree Club does not have wireless Internet. Another really great perk of this hotel is the valet parking and shuttle.

  • Stayed October 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kelsbeth60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 17 November 2011
Dear Guest; thank you for taking the time to share your experience and thoughts regarding our hotel. Thank you for your kind words regarding our friendly staff! As you may have noticed, all of our rooms are brand new as we just completed a major guest room and corridor renovation. While we have wireless available on our first and second floors within the hotel, we are not 100% wireless as of yet. The good news; we are in the process of having wireless installed! By January 2012, we will be 100%wireless through-out the hotel. I promise you will not have a problem with our wireless the next time you stay with us! Hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, ON
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 19 October 2011

Excellent beautifully renovated room close to all the downtown attractions. The in house restaurant breakfast was not good and I would not recommend it. This was my second stay at this location and I wiould stay there again. Excellent value compared to other downtown locations. The hotel is close to Transit to the Arena and ballpark. Staff is second to none at looking after all guest needs. The upcoming addition of WiFi to all rooms will be a welcome in the near future.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ovek66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeBuffalo, Director of Sales at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review, 17 November 2011
Dear Guest; thank you for taking the time to share your experience with us! We are getting such great feedback regarding our new rooms…. I love them too! Having wireless in all of our rooms will be a great amenity for our guests’ as well. We are in the process of getting the hotel wired and should be 100% wireless by January 2012. We look forward to seeing you again. Thank you for your business ovek66.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Buffalo hotels
0.9 mi away
Hampton Inn & Suites Buffalo Downtown
1.0 mi away
Embassy Suites by Hilton Buffalo
1.4 mi away
Adam's Mark Buffalo
Adam's Mark Buffalo
#10 of 23 in Buffalo
3.5 of 5 bubbles 1,732 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Hilton Garden Inn Buffalo Downtown
1.7 mi away
Buffalo Marriott HARBORCENTER
0.8 mi away
Holiday Inn Express & Suites Downtown Buffalo
Show Prices
Show Prices
Show Prices

Been to DoubleTree Club by Hilton Hotel Buffalo Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Property: DoubleTree Club by Hilton Hotel Buffalo Downtown
Address: 125 High St, Buffalo, NY 14203-1153
Phone Number:
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
DoubleTree by Hilton Buffalo Downtown, is located on the Buffalo Niagara Medical Campus. A 100% non-smoking hotel; the DoubleTree offers all of the comforts of home! Complimentary WiFi and in room safes are complimentary and in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. The DoubleTree is just minutes from everything truly unique to Buffalo; Canalside, HarborCenter, First Niagara Center, Ralph Wilson Stadium, Coca Cola Field and Shea's Theatre just to name a few. Niagara Falls is a short 25 minute drive from Buffalo! Come stay with us, you will not be disappointed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Agoda, Odigeo, Hotels.com and Hilton Hotels Direct so you can book your DoubleTree Club by Hilton Hotel Buffalo Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Buffalo
Doubletree Downtown Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing