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DoubleTree Club by Hilton Hotel Buffalo Downtown
Ranked #3 of 24 Hotels in Buffalo
Certificate of Excellence
Pittsburgh, Pennsylvania
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“short trip”
Reviewed 14 May 2014

Stayed here this past weekend for a short business trip. There is some construction that made the hotel a bit harder to find and it blended in with buildings. It was only when we drove past did we see the Doubletree sign.

The hotel is not over the top with a big lobby or reception area. We found the room to be a good size and comfortable.

The only real downside I had with the hotel was the directions provided by the front desk. They were accurate to get you to places like a local mall or The Falls, but did not provide any distances.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garchr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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823 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
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  • Chinese (Simplified) first
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English first
Toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

Nice rooms, but smell of room freshener was overpowering. Was not aware you had to take valet service. Front desk was helpful giving directions downtown via subway just didn't mention the wait for the trains on the weekend can be over 20mins! Food quality for breakfast was v good but short staff Sunday morning made breakfast experience frustrating for guests and staff.....it was Mother's Day.

  • Stayed May 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ruth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 12 May 2014

The only way you can get any closer to the Buffalo General Hospital complex would be to get admitted as a patient. It is right across a narrow city street. If you are visiting someone or coming in for treatment, don't even consider another place to stay. This is the best choice by a mile.
If you don't need to be close to the hospital, this place offers little to recommend it over other Buffalo area hotels. Parking is non-existent. You will pay the $14/night for valet service. That's crazy in Buffalo where there are so many easier to find comparable hotels with ample free parking.
One plus - No breakfast buffet! A very pleasant waitress will take you order and actually deliver it to your table! Very refreshing when almost everyplace beats you over the head to take their dried out scramble egg buffet.
Still next time I will probably stay closer to the airport and avoid the parking hastle.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomL_Philadelphia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 12 May 2014

LOVE, LOVE, LOVE the staff! Every staff member I have ever encountered is always pleasant, helpful and makes the stay enjoyable. Superior customer service, friendly staff and clean facility. Randy Stepney is the consistent professional - does whatever it takes to make my stay relaxing. This last visit I had the pleasure of being assisted by Kerrie Lopp.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2014

I had an awesome time at this hotel. They offered a complimentary shuttle service until 11:30pm which was extremely helpful--we used it multiple times to go for dinner etc. Prompt friendly drivers, super friendly front desk staff too. Comfy beds, clean room, near Allentown which is a very cool area to wander around in.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kimberley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

Great location across from the Roswell Park Cancer Center. Getting into the driveway in front of the hotel is very tight and usually crowded with cars especially during periods of check-in. Recommend you take advantage of the valet service, just build 15 extra minutes for them to get your car and pull it around to the front of the hotel. Rooms were quiet and comfortable. Hotel restaurant was surprisely good, although somewhat limited.

  • Stayed April 2014, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Victor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 May 2014

My one night stay at the DoubleTree Hotel in Buffalo, NY on April 26, was indeed a wonderful experience. From the pleasant and helpful Reservation staff to the very clean, spacious, fully, very tastefully furnished master bedroom suite, I can honestly say the DoubleTree "Rocks" and I highly recommend the hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Robbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Property: DoubleTree Club by Hilton Hotel Buffalo Downtown
Address: 125 High St, Buffalo, NY 14203-1153
Phone Number:
Region: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Buffalo
#3 Business Hotel in Buffalo
#5 Romantic Hotel in Buffalo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
DoubleTree by Hilton Buffalo Downtown, is located on the Buffalo Niagara Medical Campus. A 100% non-smoking hotel; the DoubleTree offers all of the comforts of home! Complimentary WiFi and in room safes are complimentary and in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. The DoubleTree is just minutes from everything truly unique to Buffalo; Canalside, HarborCenter, First Niagara Center, Ralph Wilson Stadium, Coca Cola Field and Shea's Theatre just to name a few. Niagara Falls is a short 25 minute drive from Buffalo! Come stay with us, you will not be disappointed. ... more   less 
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Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Downtown Hotel
Doubletree Buffalo

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