I saw some not so good reviews of the hotel, but figured they were isolated incidents blown out of proportion. We got there about 1:00 pm, I asked if and early check in was possible. No, it wasn't. We were allowed to park the car but had to wait until 3 to check in. When we got in, I was bringing luggage into the bedroom and noticed the waste basket had not been emptied. I told the desk, they sent a guy up to change it. Next I was looking at the mini kitchenette and opened a cabinet door to see old stale crumbs all over the inside. I cleaned it out. Next we noticed it was quite warm in the room. I turned th AC all the way down, but it didn't get cool. I told the desk, they sent a guy up who claimed it WAS working because he could feel air coming out. But it wasn't COOL air, I said. He said just wait a while, it will cool down. We spent that night sweating in the bed. Next day I call again, same guy shows up and says that is just how they are. He says he can get us a fan. That night we slept in the hot bedroom with a noisy box fan running. Next day I call AGAIN, this time a guy with tools comes in and says the control is broken, he will get a new one "after lunch". Finally he comes back, takes down the suspended ceiling in the kitchen and fixes it. Next the bathroom. The vent does not work, the jacuzzi keeps shutting off, it is very cramped. Some light fixtures have burned out bulbs, the living room had some kind of gnats that would buzz us. We were happy to leave. I did go to the mgmt about the AC and was generously comped. Problem is, we did not want to be comped, we wanted a nice 4 night getaway which turned out to be quite dissapointing. Upon checkout, the lady said they were going to renovate, but it "takes time because it is so big". Next time we will go to the Marriott, some place that is not a timeshare where the owners wont pay for renovations.