Terrible! This motel ruined a special weekend. We requested non-smoking. The email reservation said smoking, so we called to make sure it was non and were assured it was, Upon arrival at 5 p.m. there was an ashtray in room. We went down to front desk and were told all rooms had ashtrays and it was non-smoking. We went out and returned at 10:30 p.m. to an indoor hall reeking of smoke. We called and the front desk said it was a smoking room. I have asthma. We checked out at 11 p.m. as there were no rooms available, could not get another hotel, and had to drive home. We were out driving at 12:30 a.m., our night ruined and trip cut short by a day. They may have been incompetent, but we feel we were lied to about the room being nonsmoking so they could book the room. Never had anything like this happen before - UNACCEPTABLE!
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- Also Known As:
- Motel 6 Newport Hotel Newport
- Motel Six Newport
- Newport Motel Six
- Newport Motel 6