The hotel was convenient to the Marina where we needed to be and served our purpose. The rooms are spacious, clean, and updated. Although the front desk agent alerted us to call far in advance for a cab on a busy summer weekend, we did find it difficult to get a hold of the four options she provided to us by phone. We were able to use our Uber App and it was a matter of seconds before our car arrived, both to and from our event.
When we returned to our room in the evening, our key wasn't working which was likely our fault for placing too close to a cell phone. The agent at the desk asked us for our room number and fixed it for us, but never asked for my ID. I had my ID in hand too, ready to show him that I was the guest registered to the room. This was off putting, especially for two females alone, as it seemed anyone could stop by the desk and get a key for any room number they could think of. This is a simple fix with a little training of the staff.
Overall, we were happy to enjoy Newport at a very reasonable cost compared to hotels on the Marina and would consider it again. Definitely recommend using Uber if you need to get around, as the cabs are not reliable.More
- Free Wifi