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Mainstay Hotel & Conference Center
Ranked #18 of 21 Hotels in Newport
Brick, United States
1 review
“Dissatisfied”
Reviewed 1 May 2014

Not up to Best Western standards. No continental breakfast like in most Best Westerns. Restaurant breakfast food was terrible and staff was not very helpful in finding hotel amenities like ice machine which was very hard to find.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Alvin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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607 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
New York City, New York
Level Contributor
307 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 30 April 2014 via mobile

This is at best 2 stars. The rooms are very old decorated and basic, the bathroom wasnt the best cleaned either. The drapes were very dusty. The bed was a bit aged as well, not as comfortable. Noisy in the morning. It is across the street from the casino, and 10 minute drive to the center. The staff was friendly. It does have a pool, but we didnt try it. It is a good stay for anyone who doesnt want to pay an arm or a leg in Newport Center

Stayed September 2013
Helpful?
1 Thank nadro2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Newport hotels

Clifton Park, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

This hotel is a gem for an overnight or weekend. It is located just outside downtown Newport and is across the street from a casino. The hotel has a restaurant that is very good and the staff are friendly and accommodating. It has been remodeled recently so decor is nice. Staff are friendly and helpful. There is a lot to do in Newport and while location is not in "downtown" area, I'll take the much more reasonable price for convenience. We look forward to getting away Newport every year and this hotel will always be our only choice for stay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2014

Appears to be a group hotel - there is no sound proofing whatsoever to drown until all the revelers returning home from 1am to past 3am. Was kept awake until after 3 and had to be up early the next morning. Was not asked at checkout how my stay was - maybe they don't expect repeat customers. Would not recommend if you want to get any reasonable amount of sleep. If you are a person who will be out late partying, the bed was comfortable and the rooms were clean. The hotel itself had a mildew smell which carried into the room.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 April 2014

Mainstay provides a couple of working people a great place to GETAWAY //We use the restaurant//its a great base for visiting the area.The value of Bestwestern Mainstay enables two people a much needed break from our daily routine,if only in the off season.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank R8842IIjamess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisville, United States
1 review
Reviewed 21 April 2014

Great service, great price always clean and very comforting. I have been staying at Best Western with my family since 2011 and I am continuing to book trips and stay at Best Western for consistancy in cleanliness and professionalism. Rates are amazing and locations everywhere!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 April 2014

I stayed at this hotel for 4 days/3 nights. The rooms and hallways were clean, there were no strange smells & the desk staff was very helpful. They even got me tea bags when I told them that there were none in my room. The linen & towels were freshened every day.

We stayed in a suite with a king bed. I found that the bed was more comfortable than the couch in the sitting room. I had to use one of the extra pillows in the closet to compensate for the hard couch back. The wind was whistling through the window all night long every night we were there, which bothered my wife. The floors seem to transmit noise very easily. I could hear the people above us tromping around, going back and forth, especially in the morning - although it didn't bother my wife. I also noticed that I could hear my own feet making the floor creak in some spots along the hallway from the elevator to our door. I found the pillows a bit hard for my taste.

The hotel advertises that it is walking distance from the sights in Newport. In my experience it's not that close unless you are young or in shape for walking. You are better off driving or biking. My advice: bring your own pillow if you prefer a soft pillow & choose an bit fancier hotel and one closer to the action in town if you can afford it.

Room Tip: No noises of people above on top floor.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Archiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mainstay Hotel & Conference Center

Property: Mainstay Hotel & Conference Center
Address: 151 Admiral Kalbfus Rd, Newport, RI 02840-1310 (Formerly Best Western)
Region: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 21 Hotels in Newport
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Mainstay Hotel & Conference Center 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Only one mile from Newport, Rhode Island's historic waterfront, Mainstay Hotel and Conference Center offers convenient amenities and relaxing facilities in a great location. Across the road from Newport Grand Casino and half a mile from Newport Naval Station, we are just a few minutes drive from historic mansions, beautiful beaches, a bustling harbor and many other area attractions and activities. Our 200-room facility offers complimentary parking; seasonal shuttle service (surcharge) to downtown; ATM; fitness center; seasonal outdoor pool; self-service laundry; complimentary Wi-Fi, as well as conference and banquet facilities to host your private party or corporate event for up to 150 people. North End Steakhouse, our restaurant, is open for breakfast, lunch and dinner, from 6:30 a.m. until 9:00 p.m. Sundays to Thursdays, and until 10:00 p.m. Fridays and Saturdays, with bar service daily from 11:00 a.m. to 1:00 a.m. We offer casual, friendly dining for all tastes, with a special accent on signature steaks and great seafood featuring Steak Night Tuesdays, Rib Night Wednesdays, Seafood Thursdays with changing lunch, early bird and dinner specials. ... more   less 
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Also Known As:
Best Western The Mainstay Hotel Newport
Best Western Newport
Newport Best Western

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