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Mainstay Hotel & Conference Center
Ranked #19 of 21 Hotels in Newport
Reviewed 5 August 2014

We had a suite on the top floor the room was clean, fresh and spacious, the desk staff were very welcoming and helpful whatever our request. We had breakfast in the resurant every day and nothing was too much trouble for them we ate dinner twice in the restaurant and again the food was good and well cooked. The pool area could do with a refurbishment but it was adequate.
The other facilities were as we expected for a hotel in this budget. The shuttle bus was very handy 20 minutes to downtown and ran regularly.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank scotbt26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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246 - 252 of 659 reviews

Reviewed 3 August 2014 via mobile

Really nice place. Centrally located, near the harbor. The restaurant in the motel has excellent food at reasonable prices. We had a great time. Casino across the street. Try it... you will be pleased, and enjoy the place.

Stayed: August 2014, travelled with friends
Thank bradyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

We arrived on 7/31 to attend a wedding on 8/1, as a block of rooms was reserved by the bride. the room smelled musty. Furnishings a throwback to the 70's. No vent in bathroom. There was a hair dryer & iron. Staff at check-in not welcoming. The accommodations do not reflect the expensive rate charged by any means. The " casino" across the street is a dive! My husband & I were out most of the day, yet the cleaning staff did not make up the room until 3:30, just as we returned. Don't waste your money or compromise your comfort.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Victoria1115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

We got to the hotel last night, and the room that was given to us smelled of mold and smoke. The front desk was able to quickly give us another room. It was still outdated, but an improvement. We had a nice day in Newport, and got back to the room very late, and very tired (I am traveling with my son). I look down and I saw TWO RODENTS running across the room!!!! Are you freaking kidding me????? We packed our stuff, and ran out. The front desk put us in a Comfort Inn.
This hotel was not cheap, and was a total disgusting disgrace. I will be demanding a refund.

Stayed: August 2014, travelled with family
5  Thank AdventureMom_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

It is now the Mainstay, but still a good place to stay for the money. We like the location b/c it is across the street from the casino, and we love the restaurant and bar. The steaks in there are awesome. The desk staff are wonderful, especially Gilda and Samantha. The rooms are clean and the bed is very comfortable. Only on one stay has the floor has been noisy, otherwise we have never had a complaint.

Room Tip: Stay on the side away from the parking lot
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank elliejoe15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

We only learned upon arrival that the hotel is no longer a "Best Western" - and it shows: Furniture and carpet worn, window screen torn, windows in bad shape, etc. - hotel not well maintained, badly needs a renovation.

On the bright side: Staff friendly and helpful, our "Junior Suite" was spacious and comfortable. Summary: Hotel has potential but needs to be renovated (for that price category)

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank franzsalzburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014 via mobile

Place was awesome! Room... VERY clean, bed/pillows were very comfortable, fridge was very cold, great showerhead, & a nice tv. From our 2nd floor deck, the view of the Newport Bridge was gorgeous! Pool looked nice & restaurant prices were terrific but didn't go to either cuz we were there to enjoy the things in Newport. Parking was perfect & so close to Newport...w/in minutes. The price was decent for it being summer & so close to Newport. The place is very quiet EXCEPT for the housekeeping staff @ 8am felt the need to be EXTREMELY loud yelling to each other...seemed like down the hallway. It didn't stop either. Terrible! Otherwise, the place gets a "10" from us & we will def stay there again & again....

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Tracy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mainstay Hotel & Conference Center

Address: 151 Admiral Kalbfus Rd, Newport, RI 02840-1310 (Formerly Best Western)
Region: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 21 Hotels in Newport
Price Range: £42 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Hotel & Conference Center 2.5*
Number of rooms: 200
Official Description (provided by the hotel):
Across the road from Newport Grand Casino and half a mile from Newport Naval Station, we are just a few minutes drive from historic mansions, beautiful beaches, Newport's historic waterfront, a bustling harbor and many other area attractions and activities. Our 200-room facility offers complimentary parking; seasonal shuttle service (surcharge) to downtown; seasonal outdoor pool; self-service laundry; complimentary WiFi, as well as conference and banquet facilities to host your private party or corporate event for up to 150 people. North End Steakhouse, our restaurant, is open for breakfast, lunch and dinner, from 6:30 until 9:00 Sundays to Thursdays, and until 10:00 p.m. Fridays and Saturdays, with bar service daily from 11:00 a.m. to 1:00 a.m. We offer casual, friendly dining for all tastes, with a special accent on signature steaks and great seafood featuring Steak Night Tuesdays, Rib Night Wednesdays, Seafood Thursdays with changing lunch, early bird and dinner specials. ... more   less 
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Also Known As:
Best Western The Mainstay Hotel Newport
Best Western Newport
Newport Best Western

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