We had never stayed here before and our first impression when we first drove up was "wow what a great central location!" Unfortunately, that was the only positive about this hotel. Our first room location was on the ground level and right in the general traffic area that leads to the pool and restaurant so we asked to have our room changed which they did do for both my husband and I and the other couple we were traveling with. Only one room was ready right away but that was understandable as it was 2 hrs prior to check in time. Our new room location was located on the fourth floor which was better and less noisy but it was cold and drafty and really outdated which made it look dirty and dingey. The next day (we stayed two nights) our room was never serviced! We informed the desk staff of this and were told that the housekeeping department had already left for the day but offered us new towels and bottled water. If that wasn't bad enough, the day of checkout we found a pair of someone else's dirty socks which bore a huge hole in the heel of one and riddled with the person's dead skin cells! Yuck!! I know we weren't being unreasonable because we weren't the only ones that had issues with this hotel as witnessed firsthand by others registering complaints with the hotel management. It's a shame because this could really be a gem if the owners got their act together!
- Official Description (provided by the hotel):
- The Newport Harbor Hotel and Marina offers 133 beautifully-appointed guest rooms, all with views of the Newport Harbor, historic Queen Anne Square or Brick Market historic shopping district. Enjoy our indoor heated pool, men's and ladies' saunas, and sundeck overlooking the harbor. Saltwater - Newport's new, hip, waterfront destination. Here you'll find a casual atmosphere paired with locally sourced cuisine, affluent libations, and signature table side service. Friends, food, and ambiance combine to create a dining experience begging to be savored. Room Service is also available. Guestrooms are adorned in comfortable yet sophisticated furnishings and feature two double beds or one king with pillow-top mattresses. Other features such as individually controlled heat and air conditioning, complimentary high-speed Wi-Fi internet connection, Keurig single cup brews coffee maker, hairdryers, irons and ironing boards, spring water, cable television and HBO, desk with lamp, comfortable chair, and luxurious kimono-style robes for your use during your stay make the Newport Harbor Hotel a favorite among our guests. Book your room today and see what the Newport Harbor Hotel has to offer you! ... more less
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- Also Known As:
- Newport Harbor Hotel And Marina