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“Great service, restaurant, spa but thin walls”
Review of Hotel Viking

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Hotel Viking
Ranked #7 of 21 Hotels in Newport
Certificate of Excellence
GreenLeadersBronze level
Reviewed 4 May 2014

The good:
-excellent service: we had to move because of a VERY loud bachelorette party next door and the walls are paper thin. The hotel easily accommodated us and apologized profusely. And, overall, the staff we encountered (front desk, waitresses and waiters, bartenders, spa staff, valets, etc) were all true professionals

-fantastic spa: my mom and I both had a massage which was great. I had the best manicure ever--thorough and relaxing. And they give you a mini bottle of polish to keep for any chips!

-delicious restaurants: we had breakfast and dinner and both were excellent

-nice location: walking distance to slops and mansions


What could be improved:
-thin walls (see above p) and I suspect it's a wedding destination and favorite of girls weekends and bachelorettes. So, you can hear a lot from surrounding rooms and the hallway. Bring ear plugs for a sound sleep.

-big hotel: bigger than we expected and not a lot of elevators---long walk from room to lobby (might not ideal for those with mobility issues)

Overall, would recommend and would stay here again!

  • Stayed: May 2014, travelled with family
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1  Thank Kate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva M, Executive Administrative Assistant at Hotel Viking, responded to this reviewResponded 30 June 2014

Thank you for your comments. Your acknowledgement of excellent service that our associates provided you while staying with us is very important to us. SpaTerre at the Hotel Viking is a unique and special place. We are glad you enjoyed your treatments there.

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1,300 - 1,306 of 2,128 reviews

Reviewed 30 April 2014 via mobile

I had a voucher from a charitable auction for a one night stay. I mentioned that on the phone when I made the reservation. I understood that they could not guarantee a specific room but I did have a problem with the person taking the reservation. He could not understand English. I had to repeat myself 3 times for every question he asked. It took 45 minutes to make a one night stay for 2 people. I was very frustrated with this.

  • Stayed: March 2014
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Thank Prima1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva M, Executive Administrative Assistant at Hotel Viking, responded to this reviewResponded 30 June 2014

We apologize for your negative experience while making a reservation. All of our associates are trained to provide the best possible service in our reservations departamnet. Thank you for bringing this matter to our attention. We always want all of our costumers to experience an exceptional knowladgable interaction.

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Reviewed 30 April 2014

My Boyfriend and I stayed at the Hotel Viking back in March of this year. It was our first time to Newport Rhode Island (which if you haven't been yet, I Highly recommend exploring). I loved how close the hotel was to all of the shops and restaurants. This hotel has such history and is absolutely gorgeous. Our room was unique and very comfortable. The staff was very accommodating and friendly. The pool area was exceptional and very relaxing. I will definitely be staying there again during my next trip to Newport!

  • Stayed: March 2014, travelled as a couple
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2  Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva M, Executive Administrative Assistant at Hotel Viking, responded to this reviewResponded 30 June 2014

What a pleasure your comments are. We are appreciative that you and your boyfriend enjoyed your visit to Newport and hope you return again soon!

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Reviewed 28 April 2014

Definitely enjoyed our stay at Hotel Viking. The rooms were nice, clean although a bit small for the price. We were celebrating our 10 year anniversary and upon check in they "upgraded" our room. Ended up being the same room with fireplace. Sounds good, right. Well this upgraded room had a wonderful view of the hotels HVAC. As well the first evening the band was very loud. When we called the front desk they stated that the band would be finishing by 11pm, they were still going at midnight. We were not pleased, the next day we were able to downgrade our room to the original type room, with an excellent view, and no band on the second night. The staff was accommodating and pleasant. The spa was great! We had breakfast on location. It was fair, could be better, could be a lot worse. Again staff was very friendly and helpful. Would definitely recommend.

  • Stayed: April 2014, travelled as a couple
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Thank TheClimbingFarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva M, Executive Administrative Assistant at Hotel Viking, responded to this reviewResponded 30 June 2014

It is always a pleasure to read when our guests enjoyed their stay with us. Celebrating a special occasion at a unique property is a great way to go. Our associates do their best to offer a special touch when our guests are here to celebrate. Thank you for recommending us.

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Reviewed 27 April 2014

This is a great hotel. The reasons why I rated it so highly are 1. the great service, from the valet team who remember your name to the warm good mornings from the staff at the breakfast buffet 2. Location walk to everything in downtown and to sites on bellevue if you desire. 3. Spa, pool, central location, and a gym which is hard to find under 1 roof in Newport. Be aware of the cost to park which may be additional charge.

Room Tip: lower level facing courtyard can get a bit noisy at night if there is an event being hosted.
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  • Stayed: April 2014, travelled as a couple
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Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva M, Executive Administrative Assistant at Hotel Viking, responded to this reviewResponded 30 June 2014

We are fortunate to have a truly terrific staff and our purpose and mission is to make sure they all receive the best training in how to provide the best service. Noble House Hotel and Resorts specializes in how best to treat our guests to insure they will return! We really look forward to your next visit. We hope to see you soon.

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Reviewed 27 April 2014

For us, it is THE place to stay when visiting Newport. Staff is very professional and friendly. The rooms are outstanding w/ arguably the most comfortable beds, and the Hotel is within walking distance of virtually everything to see/do in Newport.

Room Tip: Two visits so far, both times we've been on the "main" floor (actually second, based o...
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  • Stayed: April 2014, travelled with family
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1  Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva M, Executive Administrative Assistant at Hotel Viking, responded to this reviewResponded 30 June 2014

WOW! You have done a fantastic job of capturing it all in just few sentences! Yet it speaks volumes!

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Reviewed 26 April 2014

There were less crowds in Newport this April due to the cold, but the Viking is a warm & welcoming hotel. It is an 'old' hotel in the sense that it smaller (including rooms) and more intimate that the mega-hotels nearby. The location is off of Bellevue rather than by the water, so the traffic is less hectic. This hotel prides itself on representing the Olde Newport, and rooms are done in the style of the 1890s-1900s. Our room was very clean and orderly, as was the bathroom, and the bed was very comfortable. The staff is friendly and accommodating. The buffet breakfast was just average, but the little garden breakfast room is always pleasant on a sunny morning. Couples and famililes may be found here, and it is certainly calmer than other options in town.

  • Stayed: April 2014, travelled as a couple
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Thank CoClare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva M, Executive Administrative Assistant at Hotel Viking, responded to this reviewResponded 30 June 2014

All we can say is a huge thank you for your compliments! Thank you for your wonderful description of The Hotel Viking.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Viking

Address: 1 Bellevue Ave., Newport, RI 02840-3205
Phone Number:
Region: United States > Rhode Island > Newport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Newport
#4 Luxury Hotel in Newport
#4 Spa Hotel in Newport
#5 Business Hotel in Newport
#6 Romantic Hotel in Newport
Price Range: £93 - £308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Viking 4*
Number of rooms: 209
Official Description (provided by the hotel):
Combining our iconic Newport landmark with local focused events and exceptional service, a new era of hospitality awaits you at the Hotel Viking. ... more   less 
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Also Known As:
Viking Hotel Newport Ri
Hotel Viking Newport

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