We stayed here in early jan and had a great stay overall.
Couple of things to improve:
The checkin experience wasn't smooth. Couldn't find our SPG number in the system and weren't going to offer us the enhancements which go with that. Sorted out eventually, but not what you want to be doing after a 5hr flight late at night with two kids under 2 waiting for their room.
Coffee at breakfast - you guys need a Barista. We ended up going to Gorilla in the cafe and Island Vintage coffee instead of paying 6.00 for coffee at the breakfast room.
Our room was ok (junior suite) but looked out the back of the hotel onto a grey roof (I'd suggest planting some greenery in there to make it a nicer place to look at).
Overall we loved our stay and none of the above should stop you from staying at the RH, I'm just hoping the manager will read this and improve some things for our next stay.
- Official Description (provided by the hotel):
- Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, TravelUp, Southall Travel, LoveHolidays, Agoda, Hotels.com, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your The Royal Hawaiian, a Luxury Collection Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Royal Hawaiian, a Luxury Collection Hotel Honolulu
- Royal Hawaiian Honolulu
- The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu