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“Even if you don't stay here come to look at history!!”

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The Royal Hawaiian, a Luxury Collection Resort
Ranked #18 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 29 January 2014

I didn't have the opporunity to stay at this hotel but I will definitely stay here in the future, the hotel has a old world spanish/art deco type feel and gorgeous just to walk through!! And as a double plus bonus if you go downstairs there is a long hallway full of historical artifacts from the hotel!

Stayed: July 2013, travelled as a couple
Thank KerisaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded 30 January 2014

Dear KerisaM,
Thank you so very much for taking a moment to share your comments about our resort. It's always wonderful to hear from visitors who truly appreciate our history and beautiful architecture/design. We hope to have the wonderful opportunity to welcome you to The Royal for future vacations.
Warmest aloha,

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Reviewed 29 January 2014

Stayed at The Royal Hawaiian for the first time during Pro Bowl Week in Honolulu. The hotel is the second oldest in Waikiki yet is still exhibits an understated elegance. The property is older but in a classic way. The grounds are still wonderfully maintained and the staff are extremely patient and hospitable. The standard rooms are large enough, particularly those with a "Garden View". Our room had a quaint balcony with seating for 2 overlooking the Garden Entry way.
Keep in mind that the hotel has a "historical" designation so significant remodeling is not allowed. That being said, the walls are a little thin and sometimes noise from the hallway can be heard. In spite of that issue, guests are usually very respectful when walking thru the hallways and we had very little noise issues even during a very busy time of the year, the Pro Bowl.

Room Tip: keep in mind that if you book with an agency, you get great comps, like free drinks, free deck chair...
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  • Stayed: January 2014, travelled on business
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Thank ma7514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded 30 January 2014

Dear ma7514,
Thank you for taking a moment to review your recent stay with us. You certainly visited during an exciting time, as the Pro Bowl festivities in Waikiki are always fun to experience. We appreciate your kind comments regarding our resort's understated elegance and classic charm; as stewards of this historical resort and iconic place in Waikiki, we always enjoy hearing from guests who appreciate our place in history. We're thrilled to have had the opportunity to welcome you to The Royal Hawaiian for the first time, and we hope this the first of many more stays with us.
Warmest aloha,

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Reviewed 29 January 2014

Staying here right now in the tower, also stayed a week ago. Beautiful location, rooms are quite nice but the accessories could use a revamp. Most of the staff are outstanding, the odd one or two exceptionally rude. The air con in both the rooms I have had over my two stays, is so noisy you can't have them on at night, they would keep you awake. Hate to be here in the heat of summer! And to add to that, both rooms have had paper thin walls. I can literally here every word my neighbour is saying. I know their names, everything they are talking about and when she offered to make coffee at 7am this morning, I was going to say yes I would love one!! There is no privacy and I don't want to be awake because my neighbours are! I find this quite annoying. Don't come if you have secrets or your neighbours will know everything!!!! Location right on the beach and near the shops is fantastic.

Room Tip: No interconnecting doors to help with neighbour noise.
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  • Stayed: January 2014, travelled as a couple
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1  Thank fizam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded 30 January 2014

Dear fizam,
Thank you for taking a moment to share your review of our resort. We apologize for the inconvenience experienced due to noise levels of surrounding rooms. We've sent you a private message requesting for your reservation information; if you're still staying with us, we'd be happy to have our Guest Service Manager assist with a room move. We appreciate your feedback and most certainly would like to make every effort to ensure your stay with us is as pleasant as can be.
Warmest aloha,

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Reviewed 28 January 2014

We stayed 3 nights in a garden view suite, in the historic RH, and I appreciated the hotel more and more each day. The room had a great amount of space, with a large bathroom, but I think they need a designer to come in and make the space really shine. The hotel is so quiet, yet you are a 100+ feet away from a shopping mall. There is a great breakfast area next to the beach, Azure Restaurant ( at night for great fish), and the always hopping Mai Tai Bar (closes by midnight). Everyone working is very friendly. The pool is small, but they do have lounge chairs on the beach, in a roped off area which looked like a good idea ( fee involved). Remember there is a $36 a day resort tax, so if you don't like it don't stay. There is a RH tower connected, a Sheraton next door, and a Westin 5 minutes away. All the properties have a sharing agreement, so ask about that. There are also lots of beach activities, so that might interest some people.

Stayed: January 2014, travelled as a couple
2  Thank Mike741776 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded 30 January 2014

Dear unclemike1776,
Thank you for taking a moment to share your review of The Royal Hawaiian, a Luxury Collection Resort. We're delighted to learn that you enjoyed your stay here with us and we appreciate your kind comments and honest feedback regarding your experience. We hope to have the wonderful opportunity to welcome you back again soon.
Warmest aloha,

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Reviewed 28 January 2014

My wife and I spent a few days at The Royal Hawaiian on a recent Hawaiian vacation. I’ve always had a soft spot for what many affectionately call “The Pink Palace”. On arrival we received a very warm welcome, with the traditional lei and a glass of their signature Pink Lemonade. We were seated at a desk for our check-in formalities, which made for a comfortable start.
The hotel consists of the original building and a newer tower. The majority of rooms in the original building do not have balconies. We always choose to stay in the more modern tower in which, I believe, the rooms are larger and all possess spacious balconies overlooking Waikiki Beach. Our room also had outstanding views to Diamond Head. The additional cost for rooms with a premium view is well worth it. Sitting on the balcony watching the sun go down each evening is a real delight. For some reason the sunsets in Hawaii are never to be forgotten.
The rooms and bathrooms, although comfortable and spacious, could perhaps do with a slight modernization. The in room coffee making machine was appreciated, it made a great cup of coffee.
Breakfast in the main restaurant, situated literally on the beach, was a most pleasant experience. Their Eggs Benedict must be tried, perhaps one of the best I have ever tasted.
The spacious gardens and verandahs located around the property makes for a very relaxing ambience, especially sitting on their rocking chairs. There were several weddings on the lawns which we enjoyed watching during our stay.
Their famous Mai Tai Bar in the garden beside the beach is a not to be missed attraction, especially at sunset where guests and locals alike gather to listen to the live Hawaiian band that plays till late. Light snacks were also available. We made several new friends at the Mai Tai Bar.
There are several excellent shops in an arcade within the property and the piece de resistance is “Newts” Hawaiian shirt and Panama hat shop located by the garden. More great shops, galleries and restaurants can be found in the Royal Hawaiian Shopping Center that stretches along Kalakaua Avenue which is the main tourist and shopping street in Waikiki.
One should consider a stay at this iconic property an experience that you will always remember.
John Pond

Room Tip: Ask for room with view to Diamond Head, the extra cost is well worth it. We prefer the rooms in the...
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  • Stayed: November 2013, travelled as a couple
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1  Thank johnpond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded 30 January 2014

Dear johnpond,
We're overjoyed to see that you and your wife enjoyed a lovely vacation here with us at The Royal Hawaiian, a Luxury Collection Resort. Thank you for sharing your detailed and colorful recount of your stay, as it's always delightful for us to hear about the many details that make our guests' stays memorable. We could not agree more with you about the breathtaking Hawaiian sunsets - they're truly among the world's most beautiful. We'll be certain to share your praises for our Eggs Benedict and our Mai Tai Bar with our culinary and restaurant teams. We truly appreciate your kind comments and we hope to have the wonderful opportunity to welcome you back to the "Pink Palace of the Pacific."
Warmest aloha,

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Reviewed 25 January 2014

My wife and I stayed at the Royal Hawaiian on Waikiki beach on January 10 to 12. We we booked in a garden view room and when we asked to upgrade they requested $100 per night for upgrade. The garden view was more like a roof view. The room was a bit outdated and a little worn and torn.
We were given several coupons for free cocktails at the cafe (but we don't drink) and there was a private party that booked the terrace while we were there. The beach location is fantastic.The lobby and the grounds are beautiful. The staff is very polite and professional. They offered a free traditional Hawaiian ceremony (that we missed unfortunately). Traffic in the Waikiki area is horrible. Everything is very expensive.

Room Tip: Garden view not that great.
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  • Stayed: January 2014, travelled as a couple
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2  Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded 29 January 2014

Dear Dan P,
We regret to learn that aspects of your stay with us were anything less than exceptional. Our welcome elixir coupon is valid for a special cocktail or non-alcoholic beverage and we apologize that our ambassadors did not properly communicate this to you. This feedback is valuable to us as it allow us to evaluate our service to deliver and make improvements to ensure our guests experience the excellent service they expect and deserve. Our Makahiki Ceremony did indeed take place during your stay, and we're sorry to learn that you were unable to view this cultural event. We do truly appreciate your honest feedback and we hope to have the wonderful opportunity to welcome you back again soon to The Royal Hawaiian.
Warmest aloha,

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Reviewed 24 January 2014

We spent 2 days here on our way back from Australia so we could get some relaxation after a hectic trip. We made the right choice! Checking in was great! Sat down, got Leis, drinks and personalized service. Got upgraded to a Junior Suite with living room, bedroom and large bathroom. I had reserved chaise lounges on the beach so we went to the beach and were escorted to relaxation under large umbrellas facing the ocean. Spent 2 days on the beach and in the water.

We did take a break to go to the Mai Tai bar for the best Mai Tai's ever. Ate lunch on the patio, nice, breakfast on the terrace, very good, and dinner at Azure. Fantastic, delicious !

Service everywhere was great! Smiles and more smiles!

Can't wait to go back!

Stayed: December 2013, travelled with family
1  Thank Traveler2121212121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this reviewResponded 29 January 2014

Dear Traveler2121212121,
It's always joy to hear from our delighted guests. Thank you for taking the time to share your wonderful comments with us. We too look forward to your next visit to the "Pink Palace of the Pacific."
Warmest aloha,

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Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#9 On the Beach Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
Price Range: £264 - £610 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Official Description (provided by the hotel):
Built in 1927, the iconic Royal Hawaiian, a Luxury Collection Resort, ushered in a new era of luxurious resort travel to Hawaii. Situated in the heart of Waikiki, the hotel offers cultural activities, gold standard signature concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, dining service and world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services. ... more   less 
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu

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