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Waikiki Beachcomber by Outrigger
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Reviews (2,913)
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1,070
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All reviewsthe holiday innjimmy buffetsjames speightacross the streetgreat locationmaui brewing companythe cheesecake factorywaikiki beachmagic of polynesiathe international marketplacepartial ocean viewcentral locationkalakaua avenuestreet levelhigher floorhousekeeping staffdiamond head
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1,164 - 1,169 of 2,913 reviews
Reviewed 9 August 2014

Thanks to Mother Nature for creating an opportunity to check out this property!

The room was very clean, modern and comfortable. The location is ideal. It is not beachfront however the location makes up for it.

The manager on duty Daniel has a heart of gold and displays the aloha spirit quite obviously. Sophia and Emma at the front desk deliver great customer service with pleasant attitudes and efficiency, not to mention how attractive they are.

The parking lot attendants were polite and professional. Overall a very memorable experience. Can't wait to go back!!!

Room Tip: Pay for the deluxe room Kalakaua Premium Ocean View, you will not regret it.
  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Reiko56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M... B, Guest Relations Manager at Waikiki Beachcomber by Outrigger, responded to this reviewResponded 9 August 2014

Aloha and a most gracious Mahalo for your excellent review. The Holiday Inn Waikiki Beachcomber Resort takes great pride in offering exceptional service that create the most memorable experiences and we are truly grateful to have a dedicated beachcomber Ohana. Daniel, Sophia and Emma are all wonderful assets to our amazing Ohana and we thank you for taking the time to acknowledge them personally. With Mother nature giving the state of Hawaii a wake up call, we are very pleased to learn that you could enjoy a wonderful Beachcomber stay and relax comfortably. Mahalo Nui Loa for the fantastic review.

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Reviewed 7 August 2014

We just returned from a 10 day holiday at this hotel. We have stayed here before, the last time 2 years ago. We had a lovely room on the 20th floor, looking towards the beach. The room was comfortable and clean. The staff were happy and obliging at all times. The housekeeping staff were cheerful and keen to do anything they could to assist us. The air conditioner was immediately over a bed, which was very loud as you needed it all night, and we would have preferred it was on a different wall! But that is a small thing compared to how much fun we had for the 10 days. It is in a fabulous spot, position is everything in Waikiki! We chose to stay there again because we know how handy it is to the shops, the beach and the trolley car! James, the concierge is full of advice and the desire for you to have a safe and happy trip, seeing whatever you want to, and also whatever you didn't know you wanted to see!

Room Tip: Always good to be able to see the beach and also Diamond Head from your Lanai. Very iconic.
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank 65mustangsally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M... B, Guest Relations Manager at Waikiki Beachcomber by Outrigger, responded to this reviewResponded 7 August 2014

Aloha and a warm Mahalo for your review. The Holiday Inn Waikiki Beachcomber Resort takes extreme pride in the level of service we are able to extend to our guests and it is fantastic to learn that you had an enjoyable stay with us. James is certainly a great asset to our amazing Beachcomber Ohana and we thank you for making the personal recognition of his efforts to create the most memorable Beachcomber vacation. Mahalo and until we meet again.

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Reviewed 5 August 2014

Our first stay in this hotel . The room was spacious , had a very comfortable bed and was very clean . Good food and breakfast , cosy bar . Staff was very friendly and helpful . Waikiki beach is only a few minutes away , many shops in the neighbourhood . Highly recommended !!

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank TristanTremelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M... B, Guest Relations Manager at Waikiki Beachcomber by Outrigger, responded to this reviewResponded 7 August 2014

Aloha and thank you for sharing your wonderful experience with us. We truly pride ourselves in offering our guests efficient service, clean rooms and exceptional value and it is fantastic to learn that you were able to enjoy a relaxing Beachcomber vacation. Mahalo Nui Loa for the high recommendation and we sincerely appreciate your kind words.

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Reviewed 3 August 2014

This was our 2nd stopover in Hawaii before returning home. The Holiday Inn Waikiki Beachcomber was centrally located and very comfortable. The rooms were clean and comfy, the staff were very helpful. The pool is well positioned off the Lobby area with a bar opening to the pool area. Shops and restaurants are very close and easy to get too on foot. The beach is only a few minutes walk away.
Special mention to their Concierge James Speight, he was extremely helpful, he has an awesome personality that has him well placed to deal with all types of people. We can't thank him enough for what he did for us, a great asset to Expedia.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M... B, Guest Relations Manager at Waikiki Beachcomber by Outrigger, responded to this reviewResponded 5 August 2014

Aloha and a warm Mahalo for the wonderful review. The Holiday inn Waikiki Beachcomber Resort is truly fortunate to have a premiere spot in the heart of Waikiki and it is fantastic to learn that you were able to take advantage and experience all that it has to offer. Mahalo for the personal recognition to James as he is certainly an asset to our amazing Beachcomber Ohana.
Mahalo Nui Loa.

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Reviewed 2 August 2014

Just spent 11 beautiful days at your resort. Gorgeous views of Waikiki Beach and not so good view of the International Market (which is being torn down). Food and service at the Jimmy's Bar & Buffet highly recommended. All staff at the resort were very obliging and helpful. Marilyn our housekeeper on the 22nd floor was outstanding and thank you to her for looking after us so well.
A wonderful way to spend my 60th birthday celebration!

Room Tip: High up is best
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service M... B, Guest Relations Manager at Waikiki Beachcomber by Outrigger, responded to this reviewResponded 5 August 2014

Aloha and thank you for the "Fantastic" review. The Holiday Inn Waikiki Beachcomber Resort takes great pride in the level of hospitality we are able to offer our guests and it is certainly wonderful to be acknowledged of our dedication to guest services. A sincere Mahalo for recognizing attention to detail efforts by Marilyn and we wish you a Happy 60th Birthday. Warm Mahalo for the awesome review and until we meet again.

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