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“Excellent service, hotel and food!”

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Outrigger Waikiki Beach Resort
Ranked #16 of 84 Hotels in Honolulu
Certificate of Excellence
Perth, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent service, hotel and food!”
Reviewed 16 June 2014

Me and my wife have been overwhelmed by the friendliness of staff, great food and service over here. It was so great that we stayed here twice in the same week after leaving our originally booked more expensive hotel after shattered expectations. We were so happy with our 2 nights at Outrigger that we returned there for 3 more nights. The spa did not disappoint either.
The use of the hospitality room was excellent for late flight. Thank you so much for such great value and we will definitely come back and stay with you !

  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank FelixN2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 24 June 2014
Aloha FelixN2015. Thank you for choosing the Outrigger Waikiki on the Beach. Our staff will be delighted to hear your compliments about their excellent service throughout your stay. Mahalo Nui Loa and A Hui Hou!
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Rating summary
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  • Value
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Traveller tips help you choose the right room.   Room tips (1,386)
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Sydney, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2014

We recently stayed at this property for 9 nights in an Ocean view room on the 12th floor. the room was large with plenty of storage space and a good size bathroom. We were told by one of the housekeepers that our room (1222) was one of the best on the floor.
The location is great and beach access also great. We were part of a family holiday and the kids had a ball! Walking distance to Aquarium and Zoo.
The buffet breakfast ($16.95 US) is excellent value
If planning a trip , I would ensure that there were no school holidays(as we did). Too many kids would be a bit of a nightmare at this venue !

Room Tip: High floors, ocean view, near ends of building
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  • Stayed June 2014, travelled with family
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Helpful?
Thank Herman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 23 June 2014
Aloha Herman M. Thank you for spending 9 nights at the Outrigger Waikiki on the Beach. The room you stayed in, #1222, is a Deluxe Oceanview room and also one of the best units we have on the 12th floor. There are only two Deluxe Ocean-view rooms on each floor and all of them feature the best views next to the Oceanfront category. We are glad your kids had a ball exploring the many popular attractions located within walking distance of our hotel. During the summer months of June-August, Waikiki Beach is a very popular vacation destination for families with children of all ages who particularly love the warm weather and activity all-around. Mahalo Nui Loa.
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Nanaimo, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2014

I am a travel consultant with ECSC Sidney, BC, and had won two nights at the Outrigger Waikiki on the Beach in a partial ocean front view room, from a Western Vacations Trade show (thanks Tracey Poole)i. I stayed at the hotel at the beginning of June, 2014, and from the moment of check in to the time I checked out, I was treated to exceptional customer service from all staff at the hotel, who presented themselves in a professional, knowledgeable manner. The room was more than just a partial ocean view, it was tidy, well stocked with coffee, tea etc, it was quite soundproof and ittwas nice to just hear the waves crashing on the beach.... one great perk was that all calls to the US or Canada were "on the house" a feature that was an afterthough at first but soon became a very handy perk indeed (did not need to worry whether or not I was ever roaming .... continental breakfast was a nice touch as well, food unique and delicious ... I would highly recommend this property to others, and I would definitely stay there again

  • Stayed June 2014, travelled with family
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Helpful?
1 Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 23 June 2014
Aloha Wendy P. Congratulations on winning a two-night stay at the Outrigger Waikiki on the Beach. It is such a compliment to be recommended by a travel consultant, such as you, who has personally experienced a stay with us. For the past few years, we have gladly offered unlimited complimentary in-room phone calls to the United States and Canada to our guests. We understand the need to connect with friends and family while vacationing overseas and saw this as way of providing added value to our guests' stay. For our guests who wish to make International calls, we never charge for dialing the toll-free number on pre-paid calling cards from the comfort of their rooms. Mahalo Nui Loa for highly recommending our property to others. We are looking forward to your next visit.
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White Lake, Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2014

We had a very enjoyable stay here. We were upgraded to oceanfront room with 2 balconies. Diamond Head to our left! Very clean and everyone was super helpful. Rooms very clean! The bed was extremely comfortable. We wanted to steal the pillows! They were the best!! Pool area very nice and clean. Loved waking up so early and seeing so many others were enjoying the beach. Watching the surfers, walkers, joggers and people just playing in the water and it wasn't 7am yet!

  • Stayed May 2014, travelled as a couple
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Helpful?
4 Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 23 June 2014
Aloha Elizabeth P. Thank you for staying at the Outrigger Waikiki on the Beach. Your five-star review of our property and compliments about our comfortable beds, clean rooms and spectacular views are very much appreciated. Mahalo Nui Loa.
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Sydney, Australia
Level 5 Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 14 June 2014 via mobile

We stayed 12 nights in an ocean view room. Check in was painless and pleasant. Our room was perfectly adequate for our needs and was excellently maintained by the staff. Location is great. The pool is quite small but again you are right on the beach do who cares? My only complaint - and this has been commented on time and time again by other reviewers- is the lack of umbrellas to give shade around the pool area. However, it soon became apparent why thus is. Directly outside the hotel, on the beach, you can hire beds with umbrellas for $60 a day! Why would they provide them around the pool when this money spinning venture nets around $2 000 a day! Setting this whinge aside, we had a fantastic time. The ladies on the concierge desk are great at assisting with tours. Had my birthday dinner at the iconic Duke's and was surprised with a birthday serenade and some hula pie - thanks ! Overall, a relaxed, friendly and super place to stay. This was our 3rd trip to Hawaii and first time at the Outrigger but we would return.

  • Stayed June 2014
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Helpful?
2 Thank Neeceyrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 23 June 2014
Aloha NeeceyT. Thank you for staying at the Outrigger Waikiki on the Beach for the first time. We never tire of hearing from guests who have had a wonderful vacation experience with us. It sounds like you had a very memorable birthday dinner complete with live serenade by strolling Hawaiian musicians and delectable Hula Pie that can be only found at Duke's Waikiki. Our management team is currently reviewing options for umbrellas and other shade options to be installed on our pool decks. Mahalo Nui Loa for your positive comments and feedback.
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Elma
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2014

Outrigger Waikiki is right in the middle of all the action in Waikiki…and right on the beach! Our travel agent Melissa McCoy from McCoy Travel booked this (and all our other hotels/condos) in Hawaii and we were not disappointed! Our family just loved this hotel!

  • Stayed May 2014, travelled with family
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Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 23 June 2014
Aloha John K. Thank you for spending your family vacation at the Outrigger Waikiki on the Beach. We truly appreciate your patronage and your Travel Agent, Melissa's, recommendation of our property. Mahalo Nui Loa.
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Palm Springs, California
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 June 2014

I stayed in an oceanfront room with a balcony on the 6th floor. Can't complain with the view, was really fantastic especially during sunset. Restaurants are nice, food is above average. Pool is large and clean. However, you have the weird feeling that you don't belong in a hotel. I noticed that there are lots of people who are not necessarily booked in the hotel who criss-cross the portals of the building, going to the restaurants, shops inside the building and to the nearby beach, and that makes it all confusing. I was also not able to locate a spa or a gym in the hotel. And there was no free breakfast. For the price you pay for a nice view without the other amenities in a typical hotel, I did not feel it was worth it. I might try other cost-effective hotels around Waikiki next time.

  • Stayed June 2014, travelled solo
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Helpful?
2 Thank Gerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 23 June 2014
Aloha Gerry M. Thank you for staying at the Outrigger Waikiki on the Beach. Being centrally located on the best section of Waikiki Beach and home to three of Oahu's most well-known oceanfront restaurants, our property has always been a popular location for vacationers to visit. While our restaurants and stores are independently operated and open to the public, our guests enjoy private use of our swimming pool, Jacuzzi, pool decks and fitness center. Our fully equipped fitness center is open 24-hours a day and is located on the rooftop deck of the hotel. Mahalo Nui Loa. We hope you will come back for another great stay with us.
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Additional Information about Outrigger Waikiki Beach Resort

Property: Outrigger Waikiki Beach Resort
Address: 2335 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2941
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Honolulu
#8 Romantic Hotel in Honolulu
#9 Family Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#15 Business Hotel in Honolulu
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Outrigger Waikiki Beach Resort 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Outrigger Waikiki On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Waikiki Beach Resort Hawaii/Honolulu
Outrigger Honolulu
Honolulu Outrigger

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