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“2nd Visit as Good as the First”

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Outrigger Waikiki Beach Resort
Ranked #15 of 84 Hotels in Honolulu
Certificate of Excellence
Hamilton, New Zealand
Level 5 Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“2nd Visit as Good as the First”
Reviewed 6 August 2014

We stayed for 4 nights at the beginning of June and enjoyed our second visit to this great hotel as much as our first. This time we were a group of 6 so we had 3 rooms and all were found to be extremely comfortable. People say it's in a busy spot, well that's the exact reason why I like to stay here. It's location is perfect in my book, the beach out one door and the shops out the other. The staff here are very friendly and helpful and I just love the housekeeping staff, they're so kind and do such an amazing job. The restaurants are great, particularly love Hula Grill for dinner - amazing food and amazing view. I agree with another reviewer, if you're looking for palatial very upmarket accommodation then this isn't the place for you. Likewise if you want somewhere quiet and isolated. But if you're looking for excellent quality accommodation in the heart of the action, somewhere that has a continual happy holiday vibe about it and staff that are extremely helpful and accommodating then this is the place to stay. Oh and just a little note, if you're tea drinker and not a coffee drinker phone housekeeping and they'll deliver a kettle for you to use. Perfect! Thanks Outrigger Waikiki on the Beach we loved our few short days and can't wait to return, hopefully next year. Mahalo

Room Tip: Diamond Head side rooms are preferable and Partial Ocean View are very good
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  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
6 Thank Glynnie18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 12 August 2014
Aloha Glynnie18. Thank you for staying at the Outrigger Waikiki on the Beach for the second time. We are glad to have met your needs for excellent accommodations in the heart of where the action is. Mahalo Nui Loa. We can't wait for you to return also!
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,373)
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English first
Melbourne, Australia
Level 6 Contributor
105 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 6 August 2014

This was our first visit to Hawaii and the Outrigger Waikiki On The Beach was our hotel of choice after much research of Waikiki hotels and we were not let down. We landed early in Hawaii after a 10 hour overnight flight from Melbourne, arriving at the hotel at 9am. Our room wasn’t ready and that’s fair enough, however even though the check in time was 3pm the front desk staff did say to us check back at about noon as we will try and have your room ready, and they did which was great as it allowed us a quick nap before hitting the beach. We stayed 4 nights for our first visit and then another 4 nights after returning from the Big Island.

The hotel rooms were large and well appointed with great furniture, effective air-conditioning (while somewhat noisy), a small bar fridge, tea and coffee making facilities, large screen TV, large desk, super comfy bed and pillows, good size bathroom (no bath), and heaps of cupboard space. The room also had a small balcony (aka a lanai) looking to Diamond head and a so, so view of the beach (refer to photos). Our rooms were on the 15th & 14th Floor for our stays roughly in the middle of the floors and we had no problems with noise internally or externally, room numbers were 1535 & 1435. These rooms were behind the lifts… there was no lift noise whatsoever, which made them easily accessible.

The hotel is in the perfect location on Kalakaua Avenue and being right on the beach is in my opinion the best way to enjoy Waikiki. The hotel pool is small but being right on the beach we chose to swim at the beach. Unfortunately to hire a beach umbrella and 2 sun lounges on the beach was $USD50 per day, a bit pricey!! At least pool and beach towels were supplied for the hotel guets. None the less being right on the beach you could use the sun lounges at the hotel and then walk to the beach for a swim. Having Pai’s sandwhich bar at the hotel meant you didn’t need to leave the hotel if you wanted a simple bite to eat while spending the day at the pool or the beach, or you could order food from Duke’s while at the pool. The hotel has a small but well appointed gym, didn’t use it cause we were on holidays ;-). The hotel has cold water in the lobby and also by the pool, which is a nice touch. The hotel also has free wifi which is great, however it is almost impossible to get a connection first thing in the morning or after 5pm in the afternoon, on many occasions we had to ring the front desk to get the connections reset. Hotel management should look to investigate automatically disconnecting inactive wifi connections after 15mins (it is easily done), which will save lots of unhappy wifi users. Being in the heart of Kalakaua Ave means easy access to many dining options, shopping and some sightseeing which can all be had by foot. If you do not have a car, the easiest and least expensive way to get around is by local bus, a bus map can be collected from the hotel’s information centre. If there are 4 of you in some instances a taxi may be a reasonable and more efficient method of transport as bus tickets are all $USD2.50 per person.

The hotel has great and reasonably priced dining at all its restaurants, and Duke’s is by far the most popular and when you go you will see why, the menu is great and the salad bar stupendous, on numerous occasions we over indulged the salad bar meaning we struggled to finish our meals. Duke’s is super popular, everyone comes to Duke’s, from all different hotels, so expect to wait over 90mins for a table in some instances we heard 2 hours (Friday nights). BUT, the great thing is that hotel guests get priority, which I would expect and the hotel delivers. Basically you can call Duke’s from your room, tell them what time you want to dine (give them at least an hours notice), and they will call you back when your table is ready….so no waiting for the hotel guests.

All staff were great, they were friendly, courteous and always willing to help and give advice. It was nice to stay in a hotel/resort that has ALL its staff trained to respect the guests staying there. I tip my hat to the management. I would definitely stay again and would recommend it to our family and friends.

Room Tip: Go for rooms higher up as traffic noise could be an issue for light sleepers
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
14 Thank stanaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 12 August 2014
Aloha StanAmana. Thank you for choosing the Outrigger Waikiki on the Beach after researching the different hotels in the area. Your very thorough review of our property will be very helpful for future travelers. We truly appreciate your compliments to our staff and management. Mahalo Nui Loa.
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Perth, Australia
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 August 2014

Well our first time in honolulu. This hotel was excellent for our 2 night stay. Room very comfortable but I must say we could have done without the garbage bin collection at 5.30 in the morning. The trucks continually beep for 2 hours. Best advice would be to get an ocean facing room. Pricing was very good value for money and the hotel is very central.

Room Tip: Choose a room on the beach side
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  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Mitmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 10 August 2014
Aloha Mitmas. Thank you for staying at the Outrigger Waikiki during your first time in Honolulu. Nothing pleases us more than to hear you would stay with us again. Mahalo Nui Loa.
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London, Canada
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014

Right in the centre of activities and right on the beach, you can't do better that that! Fabulous rooms and equally great restaurants - you have to eat at Duke's - and a beach worth hanging out on. Staff and service is exceptional, lots of beach and are area activities, shop 'til you drop opportunities, many area dining choices. Been to spas in many countries, on-site services here are among the best. Going back next May.

Room Tip: Beach front rooms have a great view that can include Diamond Head. Go a few floors up to minimize ni...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank rob_downie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 10 August 2014
Aloha rob_downie. Thank you for staying at the Outrigger Waikiki on the Beach. Your compliments about our location, rooms, restaurants, staff and spa are truly appreciated. We look forward to seeing you next May! Mahalo Nui Loa.
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Pittsburgh, Pennsylvania
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 5 August 2014

For our honeymoon, we decided to do Hawaii. Oahu was the first island on our trip. This hotel is so so. The rooms and hallway felt dated, the beach is crowded, and its in the middle of a very commercialized area. It doesn't feel like Hawaii. Down the street is an H&M and next door is an apple store. We found ourselves looking for tours and activities that took us away from Waikiki every day. On one of the tours we took, it circled the entire island. There are a lot of nice resorts and hotels that are secluded from the craziness in the city. One of our tour guides noted that he hates Waikiki beach because it is so busy.

The hotel does have a couple nice restaurants. There is a busy restaurant on the water that is loud and full of drunks from the beach. Unfortunately it is below the nice restaurants.

We didn't get a chance to use the pool. It is directly next to the crazy restaurant. It is not that big and it seems the only way you can access it is by going through the seating area. Weird location.

  • Stayed May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2014

This hotel was very nice. It was clean and family friendly. Duke's Canoe Club was a great place for breakfast. My daughters didn't find much on the dinner menu. But we just went to the bar and it was no problem. And it's right on the beach.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank amg7177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 10 August 2014
Aloha amg7177. Thank you for spending your Hawaiian vacation at the Outrigger Waikiki on the Beach. It is wonderful to hear that our property was suitable for the needs of your `ohana (family). Mahalo Nui Loa.
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Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2014

Good hotel, central to everything in the heart of Waikiki. Bit noisy though. Was woken up around 2am by people just coming back from a big night out and then around 6am the people staying above us were out on their balcony dragging the chairs around! Apart from that, it was okay.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NLobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OutriggerWaikiki, Manager at Outrigger Waikiki Beach Resort, responded to this review, 10 August 2014
Aloha NLobo. Thank you for choosing the Outrigger Waikiki on the Beach. We are glad you enjoyed our centralized location and are sorry that you were disturbed by guests in neighboring rooms during your stay. Please come back again and do not hesitate to let us know if we can assist you should any problems arise. Mahalo Nui Loa.
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Additional Information about Outrigger Waikiki Beach Resort

Property: Outrigger Waikiki Beach Resort
Address: 2335 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2941
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Honolulu
#8 Romantic Hotel in Honolulu
#9 Family Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#15 Business Hotel in Honolulu
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Outrigger Waikiki Beach Resort 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Outrigger Waikiki On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Waikiki Beach Resort Hawaii/Honolulu
Outrigger Honolulu
Honolulu Outrigger

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