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“Luxury and Service can't be beat”

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Trump International Hotel Waikiki
Ranked #3 of 84 Hotels in Honolulu
Certificate of Excellence
Cypress, Texas, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Luxury and Service can't be beat”
Reviewed 20 July 2014

We stayed here because of a deal I found. We definitely got dom perignon on a buddweiser budget and could not have been more surprised.

Upon arrival you are greeted like royalty. You receive a shell lei and welcomed in to your temporary home. You have to take an elevator to the actual lobby but that is not a big deal.

The hotel and rooms are very clean and pretty. The decor is mostly classic but not too cluttered or stuffy. The hotel does not have direct access to the beach, but it's only a block away.

The rooms come with a kitchen complete with dishwasher and stove and everything you would need to cook. They thought of everything.

What makes this hotel remarkable and memorable is the service. Everyone treats you like a VIP no matter what you look like and who you are. I like that they dont judge you by your clothes bc no one looks good coming back from a day at the beach. =) All the hotel staffers are friendly and helpful.

If you're going to the beach, don't forget your beach bag. They lend you a beach bag (it's a cooler bag) with some water, towels, sunscreen and fruit. This was so thoughtful and it came in handy for us. We didn't have to lug towels in our luggage. You can return the bag at the end of the day.

Stay here if you can, it's totally worth it!

Room Tip: The single rooms have a king bed but the couch is a pull out queen bed. The staff actually will com...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank Sophie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this review, 21 July 2014
Aloha Sophie T. Thank you for staying with us and for sharing your review. We are glad that you were pleasantly surprised by the luxurious guest experience we provide and that you enjoyed the accommodations of your room, our complimentary beach bag service, and our location in Waikiki. Our staff is very appreciative and honored by your kind words about the friendly and helpful service you received throughout your stay and is delighted that we could make you feel welcome and at home. We hope we have the pleasure of welcoming you back to the hotel again in the future. Mahalo.
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2,725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (530)
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English first
Alpharetta, GA
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 July 2014

My family of four (kids 14 and 12) stayed two nights on the back-end of our Hawaii vacation trip. Chose the Trump initially for their convenient location to beach and shops, as well as their good reputation (I've previously stayed at Trump Soho). Was in the two bedroom suite near top of building. Service was spectacular, view unbelievable, and everyone was extremely helpful while we were there. We utilized the various restaurants, spa and Concierge help for assistance with kids' activities. Overall, everything was great, and we'd definitely stay there again. Hotel location was extremely convenient to various shops and restaurants also. For the size of rooms, thought price paid was reasonable.

Room Tip: Ask for higher floors overlooking the beach! The suites had awesome views!
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank HotlantaAlpharetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this review, 21 July 2014
Aloha HotlantaAlpharetta. Thank you for staying with us and other properties in the Trump Hotel Collection and for sharing your review. We are delighted that you and your family enjoyed the spaciousness of your suite and its view, dining in our restaurants, our spa services, and our location in Waikiki. Our staff are truly honored by your kind words about the spectacular customer service you received and are thrilled that they could make your experience with us special and memorable. We are very happy that you will definitely stay with us again and look forward to welcoming you back again soon.
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Santa Cruz, CA
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 July 2014

This place was recommended by our travel agent as we traveled with three teens and a toddler and she thought the location and services would meet our needs. The whole staff bent over backwards for us including washing our dishes at night, two room clean ups a day (really great with all those kids in a room), providing recommendations for restaurants, making reservations for tours, finding family friendly fun spots. Yes, the staff was incredible!

Our toddler got a stuffed toy that she still adores, our teens played games and watched dvds at night all together. The kitchen was well stocked, the linens were cleaned and changed whenever we needed it, lots of amenities.

The pool is a bit odd, very small but still we loved it and we loved the international crowd that we met at the pool each day. Truly an amazing family vacation!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank lulu63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this review, 21 July 2014
Aloha lulu63. Thank you for staying with us and for sharing your review. We are very glad that your family had an amazing vacation at our hotel. Our staff is honored by your kind words about the incredible customer service you received and is thrilled that they could make your experience so special with their assistance and recommendations. It is also wonderful to learn that you were comfortable and happy with the accommodations and amenities of your suite and that your children enjoyed the Trump Kids amenities and complimentary DVD and games library. We are pleased to hear that you loved the Infinity Pool and meeting other guests from around the world. We hope we have the pleasure of welcoming your family back again in the future. Mahalo.
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Gaithersburg, MD
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 July 2014

My wife and I stayed at the trump for five days around the 4th of July 2014. We booked via the American Express Fine Hotels & Resorts program and received all of the benefits associated with the program including upgrade to a 1bdr with den, spa credit, breakfast buffet for two, and early/late check in and check out (which was beneficial since our flight home left late in the evening and we were able to keep our room through 6pm on the departure day.

Every-Every-Everything in the reviews is true about the Trump from arrival to departure we were treated with the highest customer service by every employee we encountered. The room was kept clean (2 x day) by a very nice housekeeping crew. My wife enjoyed the full size hair dryer. The restaurants were especially welcoming and well ran. I would like to send a special thanks to the Wai’olu Ocean view Lounge! We had reservations for the 4th (recommended by the Attache Manager Ms. Sato) at 6:30 which allowed for us to both watch the sunset and the Ala Moana Fireworks display. Michael, the head server, could not have been more pleasant and accommodating. He and the rest of the staff were very helpful and made the evening (also an anniversary celebration) wonderful. We actually came back the next day to take advantage of the sunset menu/happy hour and had an equally excellent experience. Yes we ate other places (though we didn’t make it to BLT) but definitely enjoyed the hospitality of the Trump restaurants.

We chose the beach rather than the pool (it seemed nice just not our thing) and please head down to the concierge in the morning and ask them to reserve an umbrella and chairs at the beach ahead of time. The Trump has a desk outside the Outrigger for Trump guests and when we showed up each day the staff had a set of chairs/umbrella and table with our name on it (all billable to your room). The beach desk crew was helpful as well, though expect a sales pitch on Maui Jim sunglasses. We did not have our kids with us but the hotel leaves a welcome gift, champagne on our anniversary, and note from the manager. And while there were plenty of families on the property it did not seem as chaotic as other hotels in Honolulu that we have stayed at in the past.

Room Tip: Diamond Head side is quieter but views are interrupted by surrounding hotels Let concierge reserve...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank MD4now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this review, 18 July 2014
Aloha MD4now. Thank you for staying with us for your Anniversary and for sharing your detailed review. We are thrilled to learn that you had an excellent experience and that we could assist with making your 4th of July and your Anniversary celebrations memorable. It is wonderful to hear that you enjoyed the amenities of your suite, dining at Wai'olu Ocean View Lounge, and our Concierge services. Ms. Sato, Michael, and the rest of our staff are honored by your kind words about the accommodating customer service you received and are absolutely delighted that they could make your stay with us special. We appreciate all guest reviews and know that guests who come to us from American Express Fine Hotels & Resorts program are quite experienced travelers; we truly value your opinion. We hope we have the pleasure of welcoming you back to the hotel again very soon. Mahalo.
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Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

This was our first trip to Honolulu, we had a fantastic time and can thoroughly recommend it. A big thank you to all the staff at the Trump International for making our holiday special, we would definitely return to Honolulu and our first choice would be to stay at the Trump as the staff go above and beyond to make you feel welcome. We stayed in a 1 Bedroom Premium Ocean View suite with den, it was very spacious however the sofa beds are not great for adults to sleep on as the mattress was quite thin however one call to housekeeping and this was immediately resolved as they changed them both to double bed mattresses.. If we were to go again we would probably upgrade to a Two Bedroom with den to give us more space. The pool area is quite small but we never found it a problem to find a sunbed and it was very relaxing and peaceful, after looking at other hotels on the beach front we were really glad we did not go to any of these hotels as the pool areas were very busy and noisy and would suit families with children. The Trump International is ideally situated and is just across the road from the beach and a short stroll to all shops restaurants and bars.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Agnes W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this review, 18 July 2014
Aloha Agnes W. Thank you for staying with us for your first trip to Honolulu and for sharing your review. We are thrilled to learn that our staff could make your experience so special and that we could exceed your expectations to make you feel welcome and comfortable during your stay. It is wonderful to hear that you enjoyed your Suite, the Infinity Pool deck, and our location in Waikiki. We are honored that we will be your first choice for your next trip to Honolulu, and we look forward to welcoming you back again soon.
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Auckland, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

Excellent location on the beach in the heart of Waikiki and convenient for shopping and restaurants
This area of Waikiki seems to be very busy but our room was private and quiet.
The room was spacious and very clean with nice décor, a comfortable (king) bed, a large closet in the bathroom/dressing area and the amenities were well stocked.
Lania had an excellent ‘partial’ ocean view of the beach, pool and Kalakaua Avenue (which was entertaining to enjoy by night).
The elevator system was different and (initially) confusing but our room was on a high level right next to elevator door opening which was perfect.
Tolley buses stop right outside and are great value for getting around especially for going shopping at Ala Moana.
We had a wonderful R&R, fun holiday when we stayed.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank noelinekc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this review, 18 July 2014
Aloha noelinekc. Thank you for staying with us and for sharing your review. We are glad to hear that you had a wonderful experience at our hotel and that you enjoyed the accommodations of your room, amenities, and our location in Waikiki. We appreciate your compliments and hope that we have the pleasure of welcoming you back again soon. Mahalo.
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Florence, South Carolina
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014 via mobile

We went with a group of friends. The staff went above and beyond to make us welcome and accommodate our every need. Our room was spacious, plenty of closet, small kitchenette. The bathroom shower and tub were to die for. The views were from the pool.spectacular. The White Peach Bellinis and Mai Tais were addicting. Enjoyed every aspect. It truly lived up to its name

Stayed July 2014
Helpful?
Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa H, Public Relations Manager at Trump International Hotel Waikiki, responded to this review, 16 July 2014
Aloha Jane H. Thank you for staying with us and for sharing your review. It is delightful to hear that you enjoyed the spaciousness and accommodations of your room, the views from our Infinity Pool, and our Liquid Artistry handcrafted cocktails. We are thrilled that we were able to accommodate your every need and that our service could make your feel welcome and comfortable during your stay. We appreciate your compliments about your fabulous experience, and we hope we have the pleasure of welcoming you back to the hotel again in the future.
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Additional Information about Trump International Hotel Waikiki

Property: Trump International Hotel Waikiki
Address: 223 Saratoga Road, Honolulu, Oahu, HI 96815-1942
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Honolulu
#1 Romantic Hotel in Honolulu
#2 Spa Hotel in Honolulu
#2 Luxury Hotel in Honolulu
#8 Business Hotel in Honolulu
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Trump International Hotel Waikiki 5*
Number of rooms: 462
Official Description (provided by the hotel):
Trump International Hotel Waikiki has been rated the #1 TripAdvisor Waikiki hotel since October 2010 and is the first and only Forbes Travel Guide Five-Star Hotel on the island of Oahu. As part of the Waikiki Beach Walk development offering vibrant entertainment, exclusive boutiques and world-class restaurants, it is one of the premier luxury hotels in Waikiki, Hawaii. Add the simple fact that Waikiki's famous white sand beaches are just steps away, it becomes the perfect respite for your next Hawaiian getaway. Trump Waikiki offers all of the exceptional amenities and superior services of the Trump Hotels to help guests live the life Hawaiian style. A 6th-floor infinity pool with an expansive lanai deck, world-class indoor and al fresco dining, The Spa at Trump® and signature services of Trump Attache - only the best will do at our luxury hotel. This is paradise, after all. ... more   less 
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Also Known As:
Trump International Hotel Waikiki Hawaii/Honolulu

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