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“Great Hotel”

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Hilton Waikiki Beach
Ranked #26 of 84 Hotels in Honolulu
Certificate of Excellence
Riverbank, California
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Hotel”
Reviewed 12 February 2014

We stayed at this Hilton in Feb. of 2013 with our two granddaughters, The room was nice size for the four of us and the room was well taken care of daily by housekeeping, the pool is on the 10th floor and the children loved it. We did not try the restaurant. The front desk was always helpful and the music in the lounge was nice. When we return to Hawaii, we will stay at this Hilton hotel, We really enjoyed or stay.

Room Tip: The rooms higher up are quitter with less street noise.
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank fast61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 11 March 2014
Mahalo for the five star review of your stay with us. I am excited to hear that you and your family enjoyed the time you spent with us. We look forward to your return visit. Aloha

Thomas Foti
General Manager
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4,294 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (930)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
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  • Swedish first
  • Turkish first
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English first
BC
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 February 2014

Beautiful lobby and hotel, great views, friendly staff (thanks Joel for being so terrific!) Onsite restaurant Mac 24/7 is REALLY good. Eggs Benny is scrumptious! You can catch the $2 shuttles right outside the hotel to many locations in Waikiki which is convenient! One block to the famous Waikiki Beach. Rooms are very very nice, decor is updated and fresh.
Book this hotel, you won't be disappointed!!!

Room Tip: Ask for an upgrade to an ocean view room
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CanuckFamilyBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 11 March 2014
Aloha and thank you very much for the grand review. Thank you for all of the kinds words about the property and our restaurant, I will be sure to show this review to Joel as well. Aloha and Mahalo

Thomas Foti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland Vic Australia
Level Contributor
164 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 9 February 2014

Our group of 7 had the pleasure of staying at the Hilton Waikiki for 8 days in mid-January. We only managed the 8th Floor (due to requesting inter-connecting rooms) but, still had great sea views. One afternoon we were sitting on the balcony and even saw a whale surfacing. The hotel is set back two blocks from the beach however, it is only a five minute walk. Plenty of restaurants nearby. Best value and view was about a 15 minute walk to Outriggers Waikiki on the beach for breakfast. We did try Dukes "buffet" breakfast but quality was just okay.
Staff were very helpful and friendly. There were ice makers on every few levels of the hotel that were very handy. There were also numerous ABC stores (similar to 7 elevens) for drinks and groceries nearby. Pricing at ABC stores, compared to Australian standards was also very competitive. $8 for a six pack of Seirra Nevada Pale Ale was amazing (A$22 back home!). The more you drink, the more you save.
The pool was okay. Bit disappointed that it was often covered in shadows from surrounding high rise buildings. Bar was also very expensive ($8 for a beer in a plastic cup).
Valet staff were great, they gave us a welcome fruit juice.

Room Tip: Try and get sea view room from 18th floor upwards.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 11 March 2014
Aloha, thank you for the wonderful comments that you have made about your stay with us. I am thrilled that you really enjoyed your time with us. It is fairly rare to see whales on this side of the island, so I am glad you got to witness a sighting of one. Thank you again for the review.

Thomas Foti
General Manager
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Plano, Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 February 2014 via mobile

It was wonderful 4 days stay, good location, clean room, and great services. The ocean view from 18th floor was pretty nice. Also we enjoyed the live music at the lobby in the evening. The hotel offers free wifi in the lobby. Since we are AT&T customers, our iPhones had free wifi access in the room. We would come back!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Connie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 20 February 2014
Aloha, thank you for the wonderful review and the five stars. I am pleased to hear that you had a great time with us and enjoyed our nightly entertainment. We look forward to you coming to see us again on your next trip to the islands. Aloha and Mahalo

Thomas Foti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thomson, Georgia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 February 2014

I was so excited about this trip, booked a Presidential suite which was located on 37th floor. Amazing view huge room with 2 bathrooms 2 TVs and a wet bar all very nice. However the executive lounge breakfast is in line with a motel breakfast not a Hilton breakfast very disappointing. The executive lounge evening reception offers appetizers with drinks offered for purchase, which is a first I have encountered like it. Booked to stay 15 nights might stay a few until I can find other accommodations. The bed was comfortable and the room quite, location about one block off the beach, a nice Catholic Church is located 1/2 block from Hotel.

Room Tip: I was in room 3707 awesome view, huge room overlooking the ocean.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hdpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 20 February 2014
Aloha and thank you for your comments on the recent stay you had with us. I am happy to hear that you enjoyed the property, the room, and the views that we have to offer our guests. I would like to apologize about the lounge breakfast not meeting your expectations. I would also like to let you know that we take all guest's comments into consideration to better ourselves for future guests. Mahalo once again.

Thomas Foti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 6 February 2014

Great location, good amenities. Room was clean and comfortable. Staff were always helpful and fulfilled all expectations. Would definitely stay here again. Typically good Hilton standard. No problems at all.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 20 February 2014
Aloha and thank you very much for the five star review. I am thrilled that you enjoyed yourselves as well as everything that we have to offer. We look forward to your return visit in the near future. Aloha and Mahalo

Thomas Foti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney Australia
Level Contributor
294 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 6 February 2014 via mobile

Pro: view of ocean
Pretty lobby
Fitness room is cold and decent equipment
Not filthy
Parking at banyan next door is $80 a week

Con:
Air con blows on you in your bed
Even on 29th floor there's traffic noise
No kettle in room
No bath tub
Parking too expensive
Mac restaurant is expensive and slow service.
Bed is average. No plush. King??? Don't think so....
Tiny balcony that is not private. Thanks to the neighbour for smoking on theirs.
TV worst reception ever and no good cable channels.
Didn't clean our room properly. Just made the bed and emptied bin. No rubbish was cleaned from floor.
Elevators noisy and heard from room.
Internet is free only in lobby.
Only soap and tiny hair products for room and they weren't luxurious at all- didn't even leave us toothbrush/paste!

Worst of all we had called and emailed and They knew it was our honeymoon. Even left our marriage certificate lying around. No mention of congratulations. No upgrade. Nothing to make this special for us. For the price paid and notice given that this was a special trip we expected to be treated especially well....and weren't.

Better quality elsewhere. This is far from a dive but this really was a waste of money and can get better for less elsewhere. Never coming back here again.

Stayed February 2014, travelled as a couple
Helpful?
7 Thank AeroDDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 7 February 2014
Aloha, we're so glad we had the privilege of serving you for such a special occasion. We strive to offer a personalized and enjoyable experience for all of our guests and your comments will certainly help us improve. In order for our guests to be at their best, we must also be at our best. We hope you'll reconsider giving us another opportunity to demonstrate our true hospitality. Mahalo

Thomas Foti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Waikiki Beach

Property: Hilton Waikiki Beach
Address: 2500 Kuhio Avenue, Honolulu, Oahu, HI 96815-3671
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#17 Romantic Hotel in Honolulu
#22 Family Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Waikiki Beach 4*
Number of rooms: 601
Official Description (provided by the hotel):
Hilton Waikiki Beach Hotel, featuring NO resort fee, is located in the heart of Waikiki, is just steps from Waikiki Beach. This property is a blend of modern, understated elegance combined with true Hawaiian character. Hotel is 100% smoke-free and offers valet-only parking as part of its top tier service. Our world-famous restaurant, MAC 24-7 features modern American cooking influenced by fresh local ingredients, 24 hours a day, 7 days a week. Nightly live music in our lobby bar. ... more   less 
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Also Known As:
Hilton Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Prince Kuhio
Honolulu Hilton
Radisson Waikiki Prince Kuhio
Hilton Waikiki Beach Hawaii/Honolulu

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