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“Excellent”

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Hilton Waikiki Beach
Ranked #27 of 84 Hotels in Honolulu
Certificate of Excellence
Adelaide, Australia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent”
Reviewed 18 July 2014

Great location. Excellent staff (Izza) in particular. 36th floor beautiful. Room spacious enough for two girlfriends on a birthday trip. Very comfy bed. Above all it was QUIET. Always a priority for me. Overall very happy with the Hilton during a busy week in Honolulu .

Room Tip: We booked Dulux ocean view, 24th floor, very nice. We had hilton Honors and were offered an up grade...
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  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kalinda59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (948)
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English first
Coogee, Australia
Level 5 Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 July 2014

Went for 7 nights with my husband and son. Hotel was average for a hilton. The shower leaked the first morning someone barged into our room from maintenance to fix the shower, when we told them we were still sleeping they decided to go to the room next door and start banging. We complained a got a room credit. Went to the restaurant for breakfast and had to wait half an hour, it is unfortunate that people staying in the hotel don't get priority seating!

Room Tip: Not sure if I can suggest a particular room the side streets had a lot of traffic so if maintenance...
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  • Stayed February 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 7 August 2014
Thank you for the comments about the recent stay with us. I would like to apologize about the experience you had with our maintenance department, those actions are not indicative of the service that we provide. I hope you enjoyed your time around the island. Aloha

Thomas Foti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cranford, New Jersey
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

I have not yet stayed at this hotel, but my experience has been outstanding so far in planning a trip in the next few months. After reading hundreds of reviews, I feel we made the correct decision to stay at this beautiful hotel. Thank you to the staff who has been so helpful.

Stayed July 2014, travelled on business
Helpful?
Thank 48kevink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 7 August 2014
Thank you very much for the pre-five star review! I am thrilled to hear that our staff has been nothing but wonderful to you in your planning stages of the trip. I hope you enjoy your stay with us to fullest if you have not stayed with us already. Aloha and Mahalo

Thomas Foti
General Manager
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Hamilton, New Zealand
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 July 2014

This hotel is slightly cheaper than the others due to the location. It has nice rooms although they are on the small side. We had a delux ocean view room and it had a magnificent view. The TV was great, 50 inch, not that we watched it much. The pool area needs updating but is adequate. Our kids really enjoyed swimming in the pool and spending time in the spa with their friends. The staff at the hotel were efficient, friendly and helpful. We ate at Mac 24/7 and experienced mixed results, some really nice meals and a few average ones. Would recommend this hotel if you don't mind walking a block to get to the heart of Waikiki. Pink Line & trolley bus stops right outside. The continental breakfast is quite basic (fresh fruit, cereal, bagels, scrambled egg) which was adequate but not great. We opted for this for its convenience but by the end of the week we had had enough of it. Overall we enjoyed our stay and would stay at this hotel again.

Room Tip: All the rooms are good. Our friends had a standard room and their garden view was nice, they were o...
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Green Features: Prefer that they use real cups for their continental breakfast instead of throw away ones.
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank OscarBOy33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City
Level 5 Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 16 July 2014

I was surprised by the quality of the room we got assigned (probably because we were upgraded), it looked like new and has a bit of Hawaiian theme going on. We got courtesy lounge access which I wouldn't have forked more then 20$ a day for it - I thought it would be located with a nice view but it's actually in a basement and the view was of people's foot. Food was so-so and overall ambience so-so. Still, I would probably pick this property again.

  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank vincebilodeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 7 August 2014
Aloha and thank you for the five star review. I am excited to hear that you enjoyed your time with us. I am really glad that you found the room to be fantastic and that your stay was excellent. Please visit us again the next time you travel to the islands. Aloha and Mahalo

Thomas Foti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 16 July 2014 via mobile

Big clean room, really helpful concierge staff who helped us pick tours, restaurants and more. Great selection for breakfast included in the package we bought, wifi was only available in the public areas but could've upgraded, pool was great with lots of lounges and a bar. Great location, would highly recommend

Stayed July 2014
Helpful?
Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 7 August 2014
Aloha, thank you very much for the five star review. I am very happy to hear that you really enjoyed your stay with us. Thank you for the compliments on the pool area as well. Please visit us again in the future. Mahalo

Thomas Foti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2014

Just a block off the beach center. Staff is nice. Haven't tried restaurant, many close by.
Nice lobby, rooms nice, good views. Very clean. Big clean bathrooms.

Only poor mark is wifi. I've stayed in a dozen rooms, signal fades further you get from door.
Constantly drops connection. Have to sign back on every time you leave for a half hour

Room Tip: Beach view nice
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Ted M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HiltonWaikiki, General Manager at Hilton Waikiki Beach, responded to this review, 16 July 2014
Mahalo for your comments; we very much appreciate your time in responding to our services. Please know that we have recently conducted a full audit of our wi-fi and are taking steps to improve the service throughout the hotel. We hope to welcome you back in the near future.
Thomas Foti/General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Waikiki Beach

Property: Hilton Waikiki Beach
Address: 2500 Kuhio Avenue, Honolulu, Oahu, HI 96815-3671
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#17 Romantic Hotel in Honolulu
#22 Family Hotel in Honolulu
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Waikiki Beach 4*
Number of rooms: 601
Official Description (provided by the hotel):
Hilton Waikiki Beach Hotel, featuring NO resort fee, is located in the heart of Waikiki, is just steps from Waikiki Beach. This property is a blend of modern, understated elegance combined with true Hawaiian character. Hotel is 100% smoke-free and offers valet-only parking as part of its top tier service. Our world-famous restaurant, MAC 24-7 features modern American cooking influenced by fresh local ingredients, 24 hours a day, 7 days a week. Nightly live music in our lobby bar. ... more   less 
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Also Known As:
Hilton Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Prince Kuhio
Honolulu Hilton
Radisson Waikiki Prince Kuhio
Hilton Waikiki Beach Hawaii/Honolulu

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