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“Central location, close to the exclusive shops!”

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Luana Waikiki Hotel & Suites
Ranked #36 of 84 Hotels in Honolulu
Reviewed 7 June 2014

Location of hotel was perfect for us. We could easily get everywhere we needed to go as we relied on buses and walking to get around.

Staff at hotel were friendly and helpful. The cooking facilities were great. Would have liked more lighting in main area especially when eating dinner. Had fabulous views of the Fort de Russy park and could see the ocean from our room. Pool was excellent especially for kids.

Good value for money.

  • Stayed: May 2014, travelled with family
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1  Thank Sue W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this reviewResponded 12 June 2014

Aloha Sue W,

Thank you for taking the time to leave us a review. It is wonderful to hear that you enjoyed your most recent visit with us. I am glad that our guest services team provided you an excellent experience. Thank you for your lighting suggestion and Mahalo for staying with us.

Regards,
Sunny Chan
Guest Services Manager

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640 - 646 of 1,603 reviews

Reviewed 5 June 2014

We recently stayed a week. This hotel is very clean and the staff is extremely courteous and helpful - especially Rudy. We liked the close proximity to everything. The beach is a short 5 minute walk through the park. Our only complaint was the air conditioner was a little noisy.

  • Stayed: April 2014, travelled on business
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1  Thank Farin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this reviewResponded 12 June 2014

Aloha Farin M,

Thank you for a perfect 5-star review! and Mahalo for taking the time to write us. We are glad to hear that you met our General Manager Rudy and thank you for commending our team.

I apologize for any inconvenience our air condition unit may have caused throughout your stay. This has since been brought management for further review. Again, thank you for staying with us.

Regards,
Sunny Chan
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Great hotel to stay in - comfy bed, clean room.
The price was good for the room we got
It was convenient place to walk to the beach, abc stores and the bus stops. The ala moana shopping mall is around 15 -20 mins from the hotel if you took a stroll - it is actually quite a nice, straight forward walk!

Also able to borrow beach towels, and bikes for free!

  • Stayed: May 2014, travelled as a couple
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2  Thank CTWC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this reviewResponded 12 June 2014

Aloha CTWC,

Mahalo for taking the time to write us a review. We are glad that you enjoyed your stay with us. It is great to hear that you found our location to be convenient to the nearby shopping and dining areas.

Thank you for staying with us and we looking forward to your next visit.

Regards,
Sunny Chan
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

The manager sonny was great! He was very helpful, always treated us like royalty. My brother, sister and I stayed in the suite with a beautiful well equipped kitchen. We asked for 3 beds, but got 2 beds and 1 sofa bed, but it was comfortable. Cleaning staff did a great job - always kept the floors, kitchen, and bathroom shiny, our bed linens were changed daily, beds were always neatly made. Vallet parking attendants were quick to bring our car, never hesitated to carry things for us. We stayed for over a week this past March. Everything was going great until our last night there. My brother and I decided to sit in the lounge area in the evening with other guests when the security guard came over and asked if we were staying there. I said yes, we've been staying here for over a week now, then to my surprise, she said out loud "Let me see your room card" I never felt so belittled. We could have chosen any other hotel, but we wanted to give them our business. Damo family

  • Stayed: March 2014, travelled with family
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2  Thank Glo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this reviewResponded 6 June 2014

Aloha Glo G,

Thank you for taking the time in writing us. I am glad to have met your family and thank you for sharing your stories with me. It is wonderful to hear that you enjoyed your visit with the Luana but I am disappointed to hear that all went well until the last day. It is our responsibility to ensure a perfect 5-star stay. This occurrence has been brought to management's attention and is currently being reviewed.

Again, thank you for staying with the Luana. I look forward to seeing you and your family on your next visit.

Mahalo,
Sunny Chan
Guest Services Manager

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Reviewed 4 June 2014

Clean and comfortable. Hotel is located where everything is in walking distance. The hotel staff was very friendly and helpful. Our particular room was nice and well maintained daily. The only complaint is the amount of pay for parking (35.00 per night). Parking fee in my opinion is outrageous.

Room Tip: Room 206 has a very nice balcony that overlooks the pool. Not your regular type balcony.
  • Stayed: May 2014, travelled with family
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1  Thank Felisia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this reviewResponded 6 June 2014

Aloha Felisia G,

Mahalo for the stellar 5-star review! It is excellent to hear that you and your family enjoyed your visit with the Luana Waikiki. You are right about the price of our valet services at $35 a night which we found to be comparable in this part of Waikiki. We found that there are other options in town but requires the car to move from time to time, or restricted hours.

Again, I would like to thank you for staying with us and I look forward to your next vacation with us.

Regards,
Sunny Chan
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

The Luana exceeded all my expectations for the price I paid.
The lobby and bar areas are absolutely lovely, the receptionists are sweet and they have two little fish in a bowl you can "adopt for the day"!
They automatically upgraded my room to a partial view, when I'd just booked "city-view" for a one-night stay during a business trip. I could see the ocean from my lanai which overlooked Fort Derussy park. The room had a full counter-top with sink, plates, fridge (basically a half-kitchen), and a couch and breakfast table area and lanai. Almost a suite! Just lovely.
Everyone at the hotel was super-friendly and relaxed. No crowds. It's a smaller hotel so you don't feel swamped by tourists like at the Sheraton or Hilton. They have what looked like a really nice spa with a bit pricey but tempting spa packages.
The bed was super-comfortable. I slept so well. The only downside was that the bottom sheet was too small for the mattress and was loose on top of the bed, instead of being tucked under, which is really annoying but the only thing that wasn't perfect about my stay.
The gym and swimming pool are on one cheerful deck with a nice view of park trees, etc. The nice thing is that the hotel is not up against any other hotels but has space around it and parks on either side. The swimming pool is small, but who is using a pool when you have the glorious Pacific one block away? The hotel is close to all shopping and beaches.
One really neat thing--they have a limited number of free bicycles you can take out (based on availability)! I loved riding around town on a bright orange town bike, replete with helmut and a Kryptonite lock in case i could stop for a swim or do some shopping.
Good vibes all around!!

  • Stayed: May 2014, travelled on business
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2  Thank LoveSequioa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this reviewResponded 6 June 2014

Aloha LoveSequioa,

Thank you for taking the time to rave about the Luana and our guest services team. It is great to hear that you took advantage of the complimentary bicycle rentals. I hope that you had the chance to adopt our freshwater guppies, Mumu and Lulu, for the day.

Mahalo for letting us know about the size of the sheets. We have located the room and addressed the issue.

Again, thank you for staying with the Luana and we look forward to your next visit with us.

Regards,
Sunny Chan
Guest Services Manager

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Reviewed 3 June 2014 via mobile

Large comfy double beds. We had a studio room so no kitchenette but it had a coffee percolator, fridge, crockery and cutlery. Partial sea views were still lovely. Proper fun and swimming pool well worth checking out. You can see the weekly Friday Hilton fireworks from pool area. Good location although a bit further out than many other hotels - a bit beyond Hard Rock Cafe. Friendly staff and a very pleasant stay.

  • Stayed: May 2014
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1  Thank _ES1_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this reviewResponded 6 June 2014

Aloha _ES1_1,

Thank you for a perfect 5-star review! We really appreciate it. Mahalo in taking the time to write us. We are glad to hear that you enjoyed your stay and found our team to be friendly and pleasant. Again, thank you for staying with us and we look forward to your return.

Regards,
Sunny Chan
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luana Waikiki Hotel & Suites

Address: 2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Honolulu
#10 Family Hotel in Honolulu
#13 Romantic Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
Price Range: £113 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Luana Waikiki Hotel & Suites 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Luana Waikiki Hotel & Suites is a boutique hotel located just a short stroll to Waikiki Beach and international dining at the Waikiki Gateway. Choose from a variety of exceptionally comfortable accommodations with Hawaiian style decor, including studios with kitchenettes & spacious ocean view suites with full kitchens. Take advantage of our yoga classes, cool folding & cruise bikes to explore Oahu, and beach chairs & towels. With our daily hospitality fee, Luana Waikiki Hotel & Suites allows guests to enjoy many amenities without having to incur misc. charges. These services include DVDNow (Unlimited movies & PS3 games), Waikiki shuttle (complimentary Waikiki shuttle service), daily newspaper, in room coffee, in room safe, local & toll-free calls, and water in lobby. Enjoy the manager's reception on Mon, Wed & Friday from 5p-6p which features wine, cheese, and craft beer service, & live Hawaiian entertainment. Try our on-site restaurant, Fish Hook cafe for some local favorite dishes. ... more   less 
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Also Known As:
Outrigger Luana Waikiki Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Hotel Luana Waikiki
Outrigger Honolulu
Honolulu Outrigger
Luana Waikiki Hotel & Suites Hawaii/Honolulu

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