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“Small Hotel - Affordable - great Hawaiian decor”

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Luana Waikiki Hotel & Suites
Ranked #35 of 84 Hotels in Honolulu
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Small Hotel - Affordable - great Hawaiian decor”
Reviewed 7 July 2014

Great Room - Friendly staff from Check-in to Check-out... This hotel is in a good location for me - close to everything - but far enough out away for all the other hotels right next to each other in Waikiki.
Would stay there again....

Room Tip: Room facing Waikiki have a great view of the city and side view of the Ocean. Large grassy area behi...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review, 9 July 2014
Aloha William S,

Thank you for taking the time to write us a review. It is wonderful to hear that you enjoyed the room and found our team to be helpful throughout your stay. Mahalo for staying with us and I look forward to your next visit with us.

Regards,
Sunny Chan
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,573 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (465)
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Visalia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 July 2014 via mobile

This hotel is clean, affordable and in a good location. But, pool, service and restaurant choices are lacking. Several reservations for dinner and taxi's were messed up. No alcohol or food at the very small pool. One restauant semi attached open from 7-2pm only. Gym is acceptable and you can walk to the eggs n things for breakfast and Halekulani is not far away for food and night music

Stayed July 2014, travelled with friends
Helpful?
1 Thank Kim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rudy F, General Manager at Luana Waikiki Hotel & Suites, responded to this review, 8 July 2014
Aloha and Mahalo for taking the time to review your experience at Luana Waikiki. We are glad that you enjoyed our location, away from the hustle and bustle of central Waikiki but yet close to the quietest stretch of Waikiki beach. We sincerely apologize on the errors on some of your activities reservations, we will address that with our team.

Our onsite restaurant, the Protea cafe reopened on July 1st and though they currently only serves breakfast & lunch, they will expand to dinner service in the near future. We also offer yoga classes in the park and onsite bicycle rentals as well for the active lifestyles.

We hope you stay in Waikiki was memorable and we look forward to welcoming you back on your next visit.

A Hui Hou,
Rudy Fao
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Foothill Ranch, California, Usa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014

My wife (is Japanese and her patents) loved the place, not far from the beach, Waikiki, an ABC store across the street, room was clean, the staff was very helpful (in English and Japanese) and the concierge desk staff very helpful. (Thank you Matthew Frisbie & Tyler H. your are the best!) Matthew order my tickets to the Day tour of Pearl Harbor and Tyler order my Front row Center stage Ticket to Legends a tribute to the King of rock and row, Lady GaGA and Michael Jackson. The Person who played Elvse looked very much like the young Elvse and sang like him too. the person playing Lady Gaga put on a wonder show and I think the real Lady Gaga would enjoy the show. The person playing Michael Jackson not only look like, sound and moved like him too. for the money you will not be disappointed.
the day trip to Pearl harbor was wonderful. The Tour guide was funny and knowledgeable of the area's we visited. the only problem was the Navy close the boat ride to the USS Arizona because of wind. (second time for me no Arizona) but can not control nature, smile your in paradise. when I saw Matthew that day and told him what happen he grabbed the phone and was going to call about a pass for me, very thoughtful but I did not have the time for it. Thanks again Matthew very nice.

Well I hope you enjoy your stay as much as we did.
See Matthew and Tyler they will help you enjoy paradise even more.
Frank

Room Tip: high up as you can get with ocean view. Smile you are in Paradise. P.S. double check the room when...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review, 8 July 2014
Aloha Frank B,

Thank you for the perfect 5-star review and Mahalo for staying with the Luana. It is great to hear that you enjoyed your stay with us and your vacation in Hawaii. I hope the weather will be better the next time around and that you will be able to visit the Arizona Memorial.

Thank you for recognizing our Expedia concierge, Matthew and Tyler. Again, thank you for staying with us.

Regards,
Sunny Chan
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2014

This hotel is right next to Fort Derussey Park, which is perfect, away from the craziness of the center of Waikiki. Walking distance or a short bus ride to everything.

Would of rated a perfect 5 but had requested a room with two beds, a kitchenette and partial ocean view. When we arrived was told there was only one room with two beds and a kitchenette which was not available. The room they gave us had one bed and a sofa bed. Changed rooms to one with two beds but only had a fridge and microwave. They did give us $10 off per night. It did have a nice view of the ocean also. We made it work.

House keeping did not sweep the floors very well and only change the beds every third day, but always left plenty of towels.

The breakfast restaurant which was closed for renovations opened the last day we were there which is nice, but there is no room service at this hotel.

Did use the Concierge service and Travis set us up with some great tours.

Aside from the couple of things with the room, we had a wonderful time and would stay at this hotel again if going to Waikiki.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CAHert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review, 8 July 2014
Aloha CAHert,

Thank you for the wonderful review. It is great to hear that you enjoyed your stay with us. However, it is unfortunate that we did not have any rooms with two beds in your category upon checking in but I am glad to hear that we were able to accommodate your stay with options provided. I'd like to apologize for the inconvenience throughout your stay.

I am glad to hear that you will stay with us the next time you're on vacation in Waikiki. Please look out for TripAdvisor promotions. If you have any questions, please feel free to contact us at any time.

Again, thank you for staying with us.

Regards,
Sunny Chan
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Shore City, New Zealand
Level Contributor
123 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 July 2014

Stayed here for two nights. Room was updated and very comfortable. The kitchen style bench is perfect, complete with fridge,coffee maker and sink. Nice balcony overlooking park and very central location. Waikiki and Ala Moana mall just a few blocks away. ABC store across the street.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alaskansurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review, 8 July 2014
Aloha alaskansurfer,

Thank you for taking the time to write us a review and Mahalo for staying with the Luana Waikiki. It is great to hear that you enjoyed your visit and found our rooms to be comfortable.

Again, thank you for staying with us and I look forward to your next visit with us.

Regards,
Sunny Chan
Guest Services Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2014

We stayed here for 9 nights on our Honeymoon coming over from the UK. The staff at the check in desk were very friendly and welcoming at check in and throughout the stay. We had an ocean view one bedroom suite and the view was stunning. The exquisite beach and sea during the day and then the vibrant Waikiki skyline at night.

The room itself was large and equipped with a full kitchen which included everything you could want or need during your stay. It was cleaned daily and the standards were excellent throughout the hotel.

One of the great benefits of the hotel is its location. It is 5 minutes walk to the back and to the main strip on Waikiki however it is far enough away from the shops and restaurants (which can be quite loud at night) to ensure that you get a peaceful stay and a quiet nights sleep.

We were also really impressed with the valet service. While this was subject to a daily charge (the same as most hotels in this area), the valet staff were extremely friendly and helpful throughout. Offering an efficient service as well as directions when needed.

While the hotel isn't as modern as some you will find, it felt welcoming and homely and the furnishings and additional touches in the room made it feel very much Hawaiian.

We would definitely look to stay here again if/when we come back and we would also recommend it to friends who were travelling to Waikiki.

James

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunny C, Guest Relations Manager at Luana Waikiki Hotel & Suites, responded to this review, 6 July 2014
Aloha James N,

Thank you for the perfect 5-star review and Mahalo for taking the time to write such a wonderful review for other travelers to see. It is great to hear that you enjoyed your stay and found our team to be helpful throughout your stay with the Luana.

Thank you for staying with us!

Regards,
Sunny Chan
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roma, Italia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 July 2014 via mobile

To me perfectly located. Staff At The reception was Nice and Ready To help you by needs. Room was well furnished. We loved The kitchen corner with all You may need. The pool is cute, unfortunately there is No control on People Who make noise, screaming or else if You simply want To relax by The pool. I wish i gave a 4 stars evaluation, because we enjoyed our stay At Luana Waikiki. Fitness room is ok, but machines are definitely old. Room: I was Just disappointed by The bathroom,too Small compared to the all Room surface. Shower too low if you're over 180 cm. But what's definitely important by An hotel of such category is The first impression by Room entrance. As You enter Any hotel of The world cleaningness should always come At first place. Because "that picture shot" will remain in your mind. As we entered we liked the room, The view, But kitchen Was unclean, ok I am on an island,a couple of insects walkin can appear brought by The Wind,sometimes. But a fridge with so much dirty and dust on The bottom and dust a bit everywhere ( Lamp table, kitchen surface,bed lamp tables,etc) is unadmissible. If this aspect was so much more cared and acccurate it'd be a very good hotel,after all.

Stayed September 2013, travelled as a couple
Helpful?
Thank SKYTRAVEL_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Luana Waikiki Hotel & Suites

Property: Luana Waikiki Hotel & Suites
Address: 2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5118
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Honolulu
#10 Family Hotel in Honolulu
#13 Romantic Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Luana Waikiki Hotel & Suites 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Overlooking serene Fort DeRussy Park, Luana Waikiki Hotel & Suites is a boutique hotel located just a short stroll to Waikiki Beach, world-class shopping, and international dining at the Waikiki Gateway. Choose from a variety of exceptionally comfortable accommodations with Hawaiian style decor, including studios with kitchenettes and spacious ocean view suites with full kitchens. Take advantage of our yoga classes on Tues, Thur, Sat & Sun, cool folding & cruise bikes to explore Oahu, and beach chairs & towels. Come see what sets the Luana Waikiki Hotel & Suites apart from other Waikiki hotels! With our daily hospitality fee, Luana Waikiki Hotel & Suites allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki shuttle (complimentary Waikiki shuttle service), daily newspaper, in room coffee, in room safe, local & toll-free calls, and water in lobby. Enjoy the manager's reception on Mon, Wed & Friday from 5p-6p which features wine, cheese, and craft beer service, and live Hawaiian entertainment. You'll also enjoy the heated swimming pool, BBQ area & fitness center. ... more   less 
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Also Known As:
Outrigger Luana Waikiki Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Hotel Luana Waikiki
Outrigger Honolulu
Honolulu Outrigger
Luana Waikiki Hotel & Suites Hawaii/Honolulu

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