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“Great property but still working out opening kinks.”

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Hokulani Waikiki by Hilton Grand Vacations
Ranked #9 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 11 July 2014

Location. The Hokulani Hilton is literally at the crossroads of the most significant shopping in Waikiki: Beachwalk (a nicely landscaped two level shopping arcade that extends about 200 meters to the path leading to Waikiki beach, hence the name), the Royal Hawaiian Shopping Center, DFS Duty Free Mall and Luxury Row. At night, the area is festive, bright and celebratory.

The lobby of the hotel is up the glass canopied escalator which is a part of the two level Beach Walk. One level above the busy intersection, the lobby is private and serene. An outdoor water landscape with waterfalls and torches at dusk and lounge area extends beyond the lobby.

Just off the lobby is a nice "pick and go" cafe with an indoor/outdoor seating area that looks onto the busy intersection below. However, the selection of cold sandwiches is weak and it was iffy as to whether someone was staffing this area or not. Guests migrated over there for the complementary chilled lemon water.

My guess is that the management still needs to figure out how best to use this facility. It's a pity cause this area is so nice and sorely underused. Previous review written in February 2014 said that they provided alcohol till 6PM. Did not see that on our week long stay. Seems to be part of the resort opening shake out. Agree with previous owner that a bar or a breakfast concept would be great here, too underused and desolate.

The rooftop lounge is well done. The previous reviewer said that the cabanas were rented out at $200/day in February 2014, by the time we got here in July, the cabanas were free and well used.

The sun deck has plush and comfortable chaises. But it was curious to me as to why there were no sun umbrellas. Again, the previous reviewer mentioned that there were staff to help set you up with towels and umbrellas. There were no staff or umbrellas on our visit. Guests were lying with their heads underneath the chaise tables for shade, a sad site.

The plunge pool was good enough for what it was. We though it was unfortunate that the length of the pool which could've easily been design as a lap pool was literally divided into halves by a raised portion in the middle, very odd.

We were sold on the property and became owners primarily because of the one bedroom suites. The interior design is well done with sleek modern appointment that still manages to be warm and luxurious. Kudos to the interior designer, well done.

The bathroom is gorgeous. Take a look at the jaw dropping stand alone tub that doubles as sculpture. The water literally falls from the ceiling. Turn on the in mirror tv as you sit at the vanity - wow. The bedroom and living room furniture and appointment is elegant. We appreciated the ample closet space during our week long stay as we were able to properly put away our luggage.

The living room has an electronics, mp3 and radio gadget which is a bit subpar to the overall high quality of the unit, very weak speakers. The unit has multiple outlets to recharge all your different phones which was appreciated. Nice to have though.

The kitchen concept is "adult themed" rather than family friendly. We loved staying at the nearby Grand Waikikian because of its full kitchen which sometimes felt too large and a bit too suburban. The Hokulani managed to tame it a bit in a more sophisticated rendition of a kitchenette. However, our complaints are thus:
1. Fridge though pretty with the transparent front is too small. For families like us who stay for a week and cook a lot, a half fridge is a wee bit tight.
2. The stainless steel freezer broke during our stay. Also, because it is set into the bottom of the cabinetry, the drawers above were very warm from the freezer motor. It's nice to have an in suite ice maker, too bad ours did not work. Called the house engineers three times.
3. Rather than having a standard coffee maker, capsule coffee makers are provided. They give you 3 caf and 3 decaf. The rest you have to buy downstairs at the cafe. We could not find the appropriate capsules at the market.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
3  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 July 2014

Stayed here for a week early July and at first was a bit hesitant of the location of not being right on the beach, but after entering the room and admiring the quality and inclusions it didn”t become an issue as we were only 5 minutes walk to any part of the beach. As its right in the middle of all the shopping centre and restaurants, it turned out the best location. We were on a high floor and wasn”t too noisy with the doors closed and AC cranking. Very quiet AC by the way. Bus terminal just across the road at the Sheraton.
We had a kitchen with stove, sink, dishwasher, microwave, all fitted out nicely. Separate bedroom with 2 queen beds and still enough room to get around them. 2nd TV and adequate storage for 3 bags and a safe included. Bathroom had a deep bath and big shower with the rose coming from the ceiling, luxury fittings throughout. Even a TV in the mirror and a bidet on the toilet. The main living area had a comfy lounge and chair, Widescreen TV with PS3. There were even an array of phone charging cables to suit most phones. Outside our room was a laundry with 2 washers and 2 dryers, all brand new. Great free WiFi that didn’t drop out.
Staff were very good and could book your tours or give good advice on the area.
Great security with the elevators and even though there was only a plunge pool on the roof, there were private cabanas complete with, TV”s, refrigerators, lounges, a safe and shelving.
Hilton has recently purchased this complex and spent a ton of money renovating with quality inclusions. For me, if staying on the beach with a water view isn”t your highest priority, then this place is for you. It met all my expectations of a great Hilton.

Room Tip: Ask for high floor overlooking the shopping district.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank GlenAlison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

This place was nice! Very clean (new) and the staff was friendly. I can usually find something to complain about :o) but not with this place. I hope it stays kept up as well as it is now and that it doesn't become run down like many places do. Very modern and spacious rooms. Would most definitely recommend to others & would stay there again. Lobby is impressive and relaxing. Parking was $30 a day, which was a bummer, but they retrieved your car quickly each time and I assume most places will charge to park (or its built in the room charge, but either way you pay for it).

  • Stayed: May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Tonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

This hotel is one of the best my family and I have stayed in. The location is perfect -- not too far away from the beach and everything else. Our room had a full kitchen -- stove, sink, dishwasher. The bathroom has a TV in the mirror and a bidet on the toilet. TV's in the bedroom and living room, and a PS3 (perfect for the kids).

We didn't think much of the swimming pool at first. But after all the surfing and sunbathing we did on the beach and all over the island, it was really nice just being able to relax on the rooftop pool. Although it's a little small, the time we went up there was hardly anyone utilizing the facilities. There are good-sized cabanas available at a first-come-first-serve basis which each has a flat-screen TV, refrigerator, and a safe for your belongings.

We would like to commend Castle and Yoko at the front desk who took extra special care of us, providing us with so much info about must-see places in the area. Unfortunately, we don't remember his name, but we'd also like to thank the guest services manager for his extraordinary service. Mahalo nui loa!!!

Stayed: July 2014
1  Thank Eejay30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

It was our first stay at the Hokurani Wikiki. I was surprised at kitchen there are many good facilities. And we were relieved, when we found a washret in the rest room. Location is good,we could use the trolley buses everyday. Security is good, especially I like those elevators. Those were pretty comfortable to use. Cleanliness is good. The saffs are very kind and speak Japanese very well. I was saved very much. We'd like to visit this hotel again. Especialy, "Welcome party on the roof"was great. Thank you.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
4  Thank Etsuo O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

I stayed in three people of the 2-year-old child and couple for five days. I arrived at the hotel at past 8:00 a.m. The check-in was 16:00, but I had you confirm whether I could check in when I heard a story towards a concierge (Japanese) and checked in immediately. I just arrived at Hawaii, and both child and I drew breath in the early thing that I was able to check in at in a room and bathed in a shower and I refreshed it and was able to go out. I really thank for this correspondence. I was able to spend the stay without inconvenience comfortably really.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
3  Thank Toshiro K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

It is the best location for shopping and access. Because there is some distance to the beach, I do not have any problem if it is the which goes to the beach several times while I stay. Because it is the service of the Hilton brand, I am reliable.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
2  Thank Minoru A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hokulani Waikiki by Hilton Grand Vacations

Address: 2181 Kalakaua Ave, Honolulu, Oahu, HI 96815-2318
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 84 Hotels in Honolulu
Price Range: £242 - £442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hokulani Waikiki by Hilton Grand Vacations 3.5*
Number of rooms: 143
Official Description (provided by the hotel):
Ease into an unforgettable Hawaii vacation at Hokulani Waikiki by Hilton Grand Vacations. This all-suite hotel boasts a fabulous location, just steps from the famous Waikiki Beach, in the heart of Waikiki's shopping and entertainment area. Enjoy the freedom to live at your own pace in one of the 143 spacious one-bedroom suites at Hokulani Waikiki by Hilton Grand Vacations. Prepare meals in the fully-equipped kitchen and relax in your living and dining space, or look out on the city from your Juliet-style lanais. Lounge in the Hawaii sunshine, cool off with a refreshing dip in the rooftop plunge pool, or re-energize with a workout at the modern fitness center. ... more   less 
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Also Known As:
Hokulani Waikiki By Hilton Grand Vacations Hawaii/Honolulu

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