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“perfect location in Waikiki”

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Hokulani Waikiki by Hilton Grand Vacations
Ranked #10 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 27 July 2014

This property is clean, fresh and safe. Everyone is friendly and helpful no matter what your needs are. You are right in the middle of shopping and restaurants, and a quick walk to the beach. The suites are so nice you may never want to leave.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
2  Thank Cynthia Lea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hiltongrandvacations, Manager at Hokulani Waikiki by Hilton Grand Vacations, responded to this reviewResponded 1 August 2014

Thank you for your recent stay with us and your very kind review of the Hokulani Waikiki. We hope that we will have the pleasure of welcoming you back to the Hokulani Waikiki.

Mahalo nui loa,

William Bethel
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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328 - 334 of 725 reviews

Reviewed 24 July 2014

We stayed at this hotel on the last leg of our honeymoon. Having stayed in Hilton Waikiki beach for the first four days, the diference between the two hotels is pretty obvious the Hokulani is based on the timeshare system where emphasis is not based in my opinion on personal service to customers as i suppose you are left to your own devices. We weren't even acknowledged as honeymoon couple, even though i had given a hint on our reservation. All in all a good hotel, though won't be staying here in the future as the resort facility is a bit inadequate.
Pros:
*Near shopping
*Beach approximately 3minutes walk : If you know your bearing
*Fully kitted kitchen, free movie rental, self service washing and drying facilities
*Bathroom and toilet facility very modern

Cons:
*Service not personal enough when compared to Doubletree or conventional hilton hotels
*Can be quite noisy due to location of hotel
*Check in / Check out time
*Swimming pool laughable size
*Hotel though right in the middle of Ala moana - is very difficult to locate as the signage is almost non existent.

Room Tip: Request higher floors to eliminate noise from pedestrian and vehicular taffic
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
5  Thank franciso738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

Very nice facility ,well located and accessible to all Waikiki amenities. Would stay there again. Staff was very accommodating but could not resolve the reservation issue that was made through Hilton Grand vacation club central reservations.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
Thank Richard Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

Location. The Hokulani Hilton is literally at the crossroads of the most significant shopping in Waikiki: Beachwalk (a nicely landscaped two level shopping arcade that extends about 200 meters to the path leading to Waikiki beach, hence the name), the Royal Hawaiian Shopping Center, DFS Duty Free Mall and Luxury Row. At night, the area is festive, bright and celebratory.

The lobby of the hotel is up the glass canopied escalator which is a part of the two level Beach Walk. One level above the busy intersection, the lobby is private and serene. An outdoor water landscape with waterfalls and torches at dusk and lounge area extends beyond the lobby.

Just off the lobby is a nice "pick and go" cafe with an indoor/outdoor seating area that looks onto the busy intersection below. However, the selection of cold sandwiches is weak and it was iffy as to whether someone was staffing this area or not. Guests migrated over there for the complementary chilled lemon water.

My guess is that the management still needs to figure out how best to use this facility. It's a pity cause this area is so nice and sorely underused. Previous review written in February 2014 said that they provided alcohol till 6PM. Did not see that on our week long stay. Seems to be part of the resort opening shake out. Agree with previous owner that a bar or a breakfast concept would be great here, too underused and desolate.

The rooftop lounge is well done. The previous reviewer said that the cabanas were rented out at $200/day in February 2014, by the time we got here in July, the cabanas were free and well used.

The sun deck has plush and comfortable chaises. But it was curious to me as to why there were no sun umbrellas. Again, the previous reviewer mentioned that there were staff to help set you up with towels and umbrellas. There were no staff or umbrellas on our visit. Guests were lying with their heads underneath the chaise tables for shade, a sad site.

The plunge pool was good enough for what it was. We though it was unfortunate that the length of the pool which could've easily been design as a lap pool was literally divided into halves by a raised portion in the middle, very odd.

We were sold on the property and became owners primarily because of the one bedroom suites. The interior design is well done with sleek modern appointment that still manages to be warm and luxurious. Kudos to the interior designer, well done.

The bathroom is gorgeous. Take a look at the jaw dropping stand alone tub that doubles as sculpture. The water literally falls from the ceiling. Turn on the in mirror tv as you sit at the vanity - wow. The bedroom and living room furniture and appointment is elegant. We appreciated the ample closet space during our week long stay as we were able to properly put away our luggage.

The living room has an electronics, mp3 and radio gadget which is a bit subpar to the overall high quality of the unit, very weak speakers. The unit has multiple outlets to recharge all your different phones which was appreciated. Nice to have though.

The kitchen concept is "adult themed" rather than family friendly. We loved staying at the nearby Grand Waikikian because of its full kitchen which sometimes felt too large and a bit too suburban. The Hokulani managed to tame it a bit in a more sophisticated rendition of a kitchenette. However, our complaints are thus:
1. Fridge though pretty with the transparent front is too small. For families like us who stay for a week and cook a lot, a half fridge is a wee bit tight.
2. The stainless steel freezer broke during our stay. Also, because it is set into the bottom of the cabinetry, the drawers above were very warm from the freezer motor. It's nice to have an in suite ice maker, too bad ours did not work. Called the house engineers three times.
3. Rather than having a standard coffee maker, capsule coffee makers are provided. They give you 3 caf and 3 decaf. The rest you have to buy downstairs at the cafe. We could not find the appropriate capsules at the market.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
3  Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

Stayed here for a week early July and at first was a bit hesitant of the location of not being right on the beach, but after entering the room and admiring the quality and inclusions it didn”t become an issue as we were only 5 minutes walk to any part of the beach. As its right in the middle of all the shopping centre and restaurants, it turned out the best location. We were on a high floor and wasn”t too noisy with the doors closed and AC cranking. Very quiet AC by the way. Bus terminal just across the road at the Sheraton.
We had a kitchen with stove, sink, dishwasher, microwave, all fitted out nicely. Separate bedroom with 2 queen beds and still enough room to get around them. 2nd TV and adequate storage for 3 bags and a safe included. Bathroom had a deep bath and big shower with the rose coming from the ceiling, luxury fittings throughout. Even a TV in the mirror and a bidet on the toilet. The main living area had a comfy lounge and chair, Widescreen TV with PS3. There were even an array of phone charging cables to suit most phones. Outside our room was a laundry with 2 washers and 2 dryers, all brand new. Great free WiFi that didn’t drop out.
Staff were very good and could book your tours or give good advice on the area.
Great security with the elevators and even though there was only a plunge pool on the roof, there were private cabanas complete with, TV”s, refrigerators, lounges, a safe and shelving.
Hilton has recently purchased this complex and spent a ton of money renovating with quality inclusions. For me, if staying on the beach with a water view isn”t your highest priority, then this place is for you. It met all my expectations of a great Hilton.

Room Tip: Ask for high floor overlooking the shopping district.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank GlenAlison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

This place was nice! Very clean (new) and the staff was friendly. I can usually find something to complain about :o) but not with this place. I hope it stays kept up as well as it is now and that it doesn't become run down like many places do. Very modern and spacious rooms. Would most definitely recommend to others & would stay there again. Lobby is impressive and relaxing. Parking was $30 a day, which was a bummer, but they retrieved your car quickly each time and I assume most places will charge to park (or its built in the room charge, but either way you pay for it).

  • Stayed: May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Tonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

This hotel is one of the best my family and I have stayed in. The location is perfect -- not too far away from the beach and everything else. Our room had a full kitchen -- stove, sink, dishwasher. The bathroom has a TV in the mirror and a bidet on the toilet. TV's in the bedroom and living room, and a PS3 (perfect for the kids).

We didn't think much of the swimming pool at first. But after all the surfing and sunbathing we did on the beach and all over the island, it was really nice just being able to relax on the rooftop pool. Although it's a little small, the time we went up there was hardly anyone utilizing the facilities. There are good-sized cabanas available at a first-come-first-serve basis which each has a flat-screen TV, refrigerator, and a safe for your belongings.

We would like to commend Castle and Yoko at the front desk who took extra special care of us, providing us with so much info about must-see places in the area. Unfortunately, we don't remember his name, but we'd also like to thank the guest services manager for his extraordinary service. Mahalo nui loa!!!

Stayed: July 2014
1  Thank Eejay30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hokulani Waikiki by Hilton Grand Vacations

Address: 2181 Kalakaua Ave, Honolulu, Oahu, HI 96815-2318
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 84 Hotels in Honolulu
Price Range: £235 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hokulani Waikiki by Hilton Grand Vacations 3.5*
Number of rooms: 143
Official Description (provided by the hotel):
Ease into an unforgettable Hawaii vacation at Hokulani Waikiki by Hilton Grand Vacations. This all-suite hotel boasts a fabulous location, just steps from the famous Waikiki Beach, in the heart of Waikiki's shopping and entertainment area. Enjoy the freedom to live at your own pace in one of the 143 spacious one-bedroom suites at Hokulani Waikiki by Hilton Grand Vacations. Prepare meals in the fully-equipped kitchen and relax in your living and dining space, or look out on the city from your Juliet-style lanais. Lounge in the Hawaii sunshine, cool off with a refreshing dip in the rooftop plunge pool, or re-energize with a workout at the modern fitness center. ... more   less 
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Also Known As:
Hokulani Waikiki By Hilton Grand Vacations Hawaii/Honolulu

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