Myself, my mother and my wheelchair bound grandmother have just returned from the waikiki resort and I have to say we were very disappointed with our stay. There was no entertainment on an evening and the only decent meal was breakfast but the rest was sushi and if you don't like sushi DO NOT GO TO HAWAII spent most of the time in mcdonalds! Which I did not fly 10,000 miles to eat! My grandmother is unable to walk and wheelchair abound yet they put her on the 5th floor where if there was a fire we had to use the stairs as safety says we can't use the lifts we stayed in a room with 3 beds in and there was no room to manover her wheelchair around. The shower chair we asked for was very dangerous and moved down the slope into the move in shower. The hotel did not do room service which was a pain for the day we got there and we had to go to mcdonalds after over 20 hours traveling. We booked trips out and each time said that we had a disabled bus for her to get on and of with ease. This was not true. We had to have a random person and the driver lift her onto and off the bus. The staff seemed friendly of what we saw of them. On Friday me and my mother were told to leave the pool area and go to the beach as they had a party and the area was closed. No body came to help with our bags on the day we checked out. Had to take 3 large suit cases and my elderly wheelchair bound grandmother ourselves. We were not unkind to anyone. Gave tips despite the lousy greeting and the way we were treated I know it was a Korean ran hotel but they just seemed to get the best treatment. We met a couple that said the same about Koreans just barging people out of the way just generally being rude. Which I know was not the hotels fault but this is just what to expect if anyone goes there! I would never ever go there again!
- Official Description (provided by the hotel):
- Reputable for its outstanding value and convenience in location, this 275 room hotel is ideally located just steps from famous Waikiki Beach and nearby dining and shopping. This full-service hotel features comfortable guestrooms, meeting rooms, event facilities, two restaurants, a bar lounge, and a swimming pool. Each guest room features air conditioning, 32" flat panel TV, compact refrigerator, coffee-maker, internet access, iron and board, voice mail, and safe. The lobby features complimentary wi-fi access, a business center, and a concierge desk. ... more less
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- Also Known As:
- Waikiki Hotel Honolulu
- Waikiki Resort Hotel Hawaii/Honolulu