The staff at the Waikiki Resort Hotel was very hospitable. However, on our first night when we arrived, we were charged a $250 security deposit that we were not notified about before the deposit was deducted from our bank account. For this miscommunication, on behalf of the staff at the hotel, we were given a complimentary voucher for a breakfast for two people the next day. We were appreciative of the professional staff and our satisfaction was guaranteed. The remainder of the trip, the staff was helpful and assisted us with transportation or sight-seeing venues. Thank you for making our stay at your hotel a memorable and relaxing time. Mahalo.
- Official Description (provided by the hotel):
- Reputable for its outstanding value and convenience in location, this 275 room hotel is ideally located just steps from famous Waikiki Beach and nearby dining and shopping. This full-service hotel features comfortable guestrooms, meeting rooms, event facilities, two restaurants, a bar lounge, and a swimming pool. Each guest room features air conditioning, 32" flat panel TV, compact refrigerator, coffee-maker, internet access, iron and board, voice mail, and safe. The lobby features complimentary wi-fi access, a business center, and an Expedia concierge desk. ... more less
- Reservation Options:
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- Also Known As:
- Waikiki Hotel Honolulu
- Waikiki Resort Hotel Hawaii/Honolulu