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“Mele Kalikimaka at the Aqua Palms!”
Review of Aqua Palms Waikiki

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Aqua Palms Waikiki
Ranked #57 of 84 Hotels in Honolulu
Sacramento, California
Level 6 Contributor
173 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Mele Kalikimaka at the Aqua Palms!”
Reviewed 13 December 2012

Another great 4 night visit at the AP last week. They had a live Christmas tree in the lobby, amazing. We love the friendly, efficient staff here. The beds are really good, with nice cotton linens. The AC, which was needed when the trade winds ceased, was super. The housekeeping staff was very accommodating to all requests, including replacing a broken coffee pot. I liked the extra large full length mirror they provided. The location is great, especially if you like to walk. Only negative would be no WiFi in the rooms.
Rooms with views of Diamond Head are nice, although it is noisier being near Ala Moana Blvd.
Definitely avoid the IHop next door and head for the excellent Wailiana Coffee Shop on the corner, open 24 hours, with an all-you-can-eat pancake breakfast for under $7. They give a 10% discount to Aqua guests if you can remember to ask. There's a Food Pantry (grocery) hiding around the corner, so you won't have to buy food at the ABC Store. Bring snacks if you can! Food is really expensive in Hawaii.

Room Tip: Get a city view room if you want to avoid the noise from Ala Moana Blvd. Otherwise, take ear plugs.
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  • Stayed December 2012, travelled on business
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Helpful?
Thank TravelLightOften
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 21 December 2012
Aloha TravelLightOften:

Mahalo for such a wonderful review!

I'm delighted to see that you enjoyed your stay with us!

All of the staff and management wish you and your ohana (family) a happy holiday season!

Mele Kalikimaka & Haouli Maka Hiki Hou!
Merry Christmas & Happy New Year!

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (372)
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Caloundra Australia
1 review
Reviewed 11 December 2012

Arrived at the hotel mid morning, from Australia, and were very pleased to get into our room (surprisingly upgraded to a suite) straight away. Clean, comfortable and roomy. We didn't need the air conditioner, so kept it turned off, and though our room on 6th floor overlooked Ala Moana Blvd, the pool and a water view, with the balcony door closed we heard no noise during our 3 night stay. Great to have a bar frig and microwave in the room, but with no crockery or cutlery, the latter seemed a little pointless. Even some plastic throwaways would suffice for eating breakfast cereal. Big TV which we never turned on, as too busy being out and about, on tours and walking. Happy with all staff, especially Tour Desk staff who were extremely helpful and friendly, so our Honolulu tours were booked through them. Very handy to have a trolley stop outside the hotel to get to shops and Waikiki. One of Honolulu's 72 ABC shops close by; cafes a short walk; restaurants and shops in Hilton complex across the road and not far to beach, park, etc. We would recommend this reasonably priced, comfortable hotel and would stay again if returning to Hawaii in the future.

Room Tip: Busy road caused no noise problem with balcony door closed. Maybe we slept soundly after long days...
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  • Stayed November 2012, travelled with friends
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Helpful?
Thank Roz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 21 December 2012
Aloha Roz K:

Mahalo for your review regarding your recent stay at the Aqua Palms.

I'm pleased to see that we were able to accommodate your early arrival and even an upgraded room!

All of the staff and management hope you were able to take home fond memories of your stay in Waikiki and in particular the Aqua Palms. We look forward to serving you again on a return visit.

Happy Holidays!

Patty Maher
General Manager
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Level 5 Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 December 2012

Ok so here's the skinny on staying in Waikiki for those of you who have and more importantly those newbies going for t he first time. Waikiki is located in Honolulu mainly along Waikiki beach in a heavily populated area that saw a lot of construction in the 70s and therefore there are a plethora of hotels of this vintage. From the water looking at the city it seems it basically stretches from left (where the ala wai cannal) comes in to the right ( towards Diamondhead crater almost)
So choosing a hotel is this: do you want or need to be close to anything in particular or simply can walk everywhere because you really can in Waikiki. The beaches are all in close distance regardless of where you stay so don't pay extra for a beachfront if you don't have to....though some are nice on the water too.
One really good option is the Aqua Palms hotel and Spa. This is a regularly maintained hotel of boutique stature that was super convenient to use and cost effective. Close to their biggest mall with a short 15 minute walk ( no seriously it's a mall but a lovely one if you want anything at all ) otherwise go to their ABC stores which are pretty  famous there and have almost everything......they are on every block. No really....they are.
Walking to the beaches is just a step across the street behind the Hilton which is a great spot to pick up any and all tour buses and city tours.
Walking to high end shopping is just through a park and there you are.
Pretty well located it is. Our room was nice and comfortable enough while not large by any standards our room with balcony facing Diamondhead was great. Some might find the street noise bothersome if the door to the balcony is open so in that case ask for a room facing the back......we did not mind that as it was quiet when the door was closed. Good to have a fridge and microwave in the room too as there WILL be times you want to just eat something at the room. Or put a bottle of something in there from the ABC stores where booze and food is relatively cheap...good tip.
Our concierge which we nick named " Connie Serge" ...Janelle actually was an Expedia expert so she was super helpful in booking lots of things for us to do. In fact it was easy to blow another $1300 on activities as there are lots to do.
Overall the hotel was great. The pool was being retiled when we were there but who cares when there are beaches. It is done now and looks pleasant.
This is not a super fancy hotel but still very nice.
The only downside was the ihop restaurant attached to it had abysmal service. Take twenty steps past it to the coffee shop on the corner and be treated to retro 70s glam in an old school type diner with good food and service. It was popular and reasonable.
We would stay at the Aqua Palms again. Have fun!

  • Stayed November 2012
    • Value
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Helpful?
3 Thank Darrenmonette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 10 December 2012
Aloha Darrenmonette:

Mahalo for the great review! You described our location and its easy access to many areas perfectly!

We are delighted that you enjoyed your stay and we look forward to serving you again on a return visit.

Happy Holidays to you and your ohana (family)!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
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Hawick, Scotland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 December 2012

Stayed here for 6 nights at the beginning of December 2012. As the hotel was so cheap (approx. £60 per night) and was rated 3 star, I wasn't expecting anything special. On arrival, without our asking, we were upgraded to a Diamond Head view room at no additional cost. Room was spacious, well appointed, clean and a great little balcony with a view of the pool, diamond head and the sea. Room was still fairly quiet considering it was street facing. Great location, with Ala Moana shopping centre and Waikiki beach both within 10 minutes walking distance. Wifi in reception worked well, and staff were very helpful in arranging late checkout and airport transportation. Would definitley stay again.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank joanne1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 10 December 2012
Aloha Joanne1984:

Mahalo for a great review!

All of the staff and management of Aqua Palms Waikiki hope you took home fond memories of your stay and look forward to serving you again on a return visit!

Happy Holidays!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelson, New Zealand
Level 6 Contributor
152 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 1 December 2012

we stayed here for 12 nights this time around - we've stayed here once before and will stay again when/if we return to Waikiki. I would recommend to anyone looking for a decent hotel at a reasonable price (I researched other places and this seems to best value for $).

I'll start with the positives

Great location - very close to Ala Moana mall (10 minute walk) and the main center of Waikiki (10 min walk). Also Hilton complex is just across the road (many places to eat and hang out, huge fireworks show over the beach on Fridays) which offers easy access to nice part of Waikiki beach (plus hotel offers beach towels and chairs).

Rooms are spacious, clean and pretty much match what you see in the pictures. Bathroom was a bit 'cozy' as the door almost hits the toilet but we managed. Bed was very comfortable. AC worked just fine and TV offered wide selection of channels. microwave and small fridge made eating in easy as well. Lanai (patio) is small but i spent almost every morning out there with coffee and the paper.

No wifi in the room but they do have a data cable (old school). i've heard they are looking at updating so Wifi will be available in the room. We connected using the cable and it was slow - you won't be able to stream video or Skype. So basic internet browsing is about it. My father had his iPad and used the WiFi in the lobby - always very slow as well.

Staff are extremely friendly and helpful. I won't get into all the examples but i'll say we never had a problem and in several instances they exceeded my expectations.

The pool was being renovated while we were there but, hey, who goes to the pool when you have such a great beach across the road? Ok, I can see that some like to use the pool but it's good to see that the hotel is renovating stuff (they also were painting hallways) - they have to do this stuff sometime.

other things of note - room key gets you 10% off at Macy's and IHOP. free newspaper. manager reception on thursday evenings with some food, drink, and music. great little Italian restaurant around corner on Ena Rd (Davino). Food pantry for groceries about 5 minute walk.

No real huge negatives but you will need to be aware that any rooms that face the ocean also face the main road so are noisy. This is simply a function of the hotel being located on a main (busy) road and the amount of activity in the waikiki area (sirens fairly frequent and, i guess, trucks are allowed to use engine breaks in town...odd). This is probably one of the loudest locations I've ever stayed. Don't let this deter you, if you are a very light sleeper, bring ear plugs just in case. The hotel has done a decent job of insulating against the street noise. Or, ask for room at the back of the hotel, much quieter.

Room Tip: we had 10th floor to try to avoid the street noise. it's still loud with window open.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Trav11er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 10 December 2012
Aloha Trav11er:

Mahalo for being a repeat guest!

I'm delighted to say that we just increased our bandwidth speed so internet in the rooms is much faster. We also just received approval to install wi-fi in the rooms and hope to have that complete in the first quarter of 2013!

All of the staff and management are delighted that you enjoyed your stay and look forward to serving you on a return visit!

Happy Holidays!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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Marietta, Georgia, United States
1 review
Reviewed 30 November 2012

We searched for months to find a nice hotel for our family coming to Hawaii from 5 states! We thoroughly enjoyed our stay. The Thurs night Managers cocktail hour and music was great - and free! Room service was great, and the beds were very comfortable. We were close to everything [designer mall, restaurants, and beach]. I Hop right next door was excellent too. Special thanks to Larry, Venus & Gennifer for making our 7 day vacation fabulous!

Room Tip: All rooms here are great
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  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chyrisse L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 10 December 2012
Aloha Chryrisse L:

How exciting a family renunion in Hawaii!

I'm pleased to see that our staff was friendly and accommodating, especially Larry, Venus & Gennifer!

We hope your family made memories that will last a life time!

Happy Holidays to you and your family!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kauai, Hawaii
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 November 2012

As a Hawaii resident, I make frequent trips to Oahu, usually once a month. The only hotel I consider is the Aqua Palms! From check in, Larry always greets me with a wam and inviting smile. The rooms are comfortable, clean with useful ameneties; mini refrigerator, complementary Kona coffee and large flat-screen cable tv.

Being that it's in the "edge" of Waikiki, the location is ideal. It's easy to get in and get out of the hotel without dealing with traffic or tons of people.

For convenience, IHOP is on the ground floor which make breakfast simple (just get there early).

Room Tip: Parking stalls are small and narrow for $20/night... As with any hotel, rooms next to the elevators...
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  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kona-kauai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 10 December 2012
Aloha hona-kauai:

WOW! First and Only choice in Waikiki! That is awesome!

Mahalo for your business and please make sure that you say "Aloha" the next time you visit!

Warmest Holiday wishes to you and your ohana!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Palms Waikiki

Property: Aqua Palms Waikiki
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

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