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“Great boutique hotel”
5 of 5 bubbles Review of Aqua Palms Waikiki

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Aqua Palms Waikiki
Ranked #55 of 84 Hotels in Honolulu
East Stroudsburg, PA
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great boutique hotel”
Reviewed 2 November 2013

Located right in the heart of Waikiki, this hotel had everything we were looking for--great location, very clean, helpful staff and Thursday evening entertainment! We happen to get there on Thursday and were pleasantly surprised to see a Hawaiian trio performing, cheese platters, vege crudites and drinks being served! We practically had the pool to ourselves and it was clean and private. There is an IHOP and Waimea Coffee Shop right next to the hotel for a great breakfast. This hotel was also budget friendly, but perfect in every way. We went across the street to check out the Hilton Hawaiian Village, and found it to be very crowded, noisy and expensive for food and shops. Couldn't wait to get back to Aqua Palms.

Room Tip: Some rooms overlook water.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peanutsyark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 11 November 2013
Aloha Peanutsyark:

Mahalo for taking the time to write such a nice review regarding your recent stay at the Aqua Palms Waikiki.

It is always a delight to hear positive comments and feedback from our guests.

All of the staff and management look forward to the opportunity to serve you again on a return visit.

Happy Holidays!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (366)
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English first
Toronto, Canada
1 review
Reviewed 24 October 2013

I've been to Oahu half-dozen times and always stay at the Aqua Palms Waikiki (located toward the end of the beach strip). The Aqua Palms isn't Hilton-fancy, but it's clean and casual, and the people that work there are some of the nicest, kindest you'll ever meet. I'm missing that cheer already.

As an aside: the hotel is a five-minute walk to the ocean and a ten-minute walk to Ala Moana Shopping Center. The Bus is right outside, so if you feel like taking local transit (which goes just about anywhere), go for it. It's a great way to see the Island, from a non-tourist perspective.

And for those of you IHOP fans, there's one in the lobby.

The pool is a bit shallow and small, but you know what? It's perfect for cooling off and lounging around.

The only complaint: my vacations are always too short. . . . Did I say I was missing that Aqua Palms cheer already?

Room Tip: Rooms on the non-city-view side are quieter, but if you like watching street action, the city-view r...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TyC0l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 28 October 2013
Aloha TyCOI:

Mahalo for writing such a wonderful review of your stay at the Aqua Palms Waikiki.

It is always a pleasure to get nice reviews but it is even more so when it is from a repeat guest who has stayed with us many times.

We are all missing your CHEER as well and look forward to the opportunity to serve you again in the near future!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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Brooklyn, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 October 2013

The price was right and the location is close to so much in walking distance. The sunrise from our Diamond Head View room's balcony was awesome. Beds were comfortable. The staff was friendly and helpful. IHOP discount when you show your room key and you can access through the lobby. Red Lobster, Outback, McDonald's and other eateries 1 block or less walking to your right from outside of lobby. I would recommend Aqua Palms to others.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelAlways105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 28 October 2013
Aloha TravelAlways105:

Mahalo for taking the time to write a review about your recent stay at the Aqua Palms Waikiki.

I'm delighted to hear you enjoyed your stay and would recommend us to others.

All of the staff and management look forward to the opportunity to serve you again on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 23 October 2013

My wife and I had a one day layover in Oahu to see the Arizona Memorial. Guess what didn't happen during the government shutdown?

Anyway, we picked the Aqua Palms on price, ratings and location. We were very happy with our choice. This hotel is very nice, clean and just what we needed for one night. My wife didn't like the hallways from the parking to the front desk. She thought it felt like a motel. This is minor, though. I wish we had paid attention to the pool. I probably would have used the one night we were there.

The parking is a little cramped, but I wouldn't expect anything more from cramped real estate market.

The hotel is a short walk from the “Rodeo Drive” area of Waikiki, and there is a very nice restaurant in the hotel across the street.

If you are not concerned about the perfect location (but want a safe room), and aren't fixated on a large room with a beach view (but want something clean and safe), this is the perfect hotel for you. If you stay longer than a couple of night, you might want to go for a larger room (jr. suite or suite). I was happy with our choice and wholly recommend it. My wife thought the apples at the front desk were a nice touch.

Room Tip: Make sure to check out the pool. It looked nice as we were checking out of the hotel.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Snoweman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 24 October 2013
Aloha snoweman:

Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki.

I'm pleased to hear we were your property of choice for your lay over in Waikiki. It must have been very disappointing that you were not able to visit the Arizona Memorial due to the government shut down.

We hope that when you return to visit the Arizona Memorial that we will be your property of choice once again and you will stay with us a bit longer the next time around.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rancho Murieta, California
Level Contributor
76 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 22 October 2013 via mobile

at initial glance the hotel seemed ok...certainly not the Hawaiian village across the street but adequate...our stay was three days which gave enough time to find all the spots on the carpets and ragged areas on the sofa bed...they also confused one of my tommy bahama shirts for a towell and took that to the laundry which has yet to be resolved...it's pretty close to everything...staff is always helpful and thorough...hotel has seen better days and won't be staying here again

Stayed October 2013, travelled as a couple
Helpful?
Thank culdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 24 October 2013
Aloha culdad:

Mahalo for taking the time to write a review regarding your recent experience at the Aqua Palms Waikiki.

I'm disappointed to hear that you will not be giving us another opportunity to serve you in the future.

It is a pleasure to announce that we are currently working on model rooms for future room renovations. The model rooms are anticipated to be complete by late December of this year.

Housekeeping is still working on resolving your lost shirt with our laundry provider. Unfortunately at this time they have not found the shirt. Please contact me directly so that I may help resolve this matter for you.

While we may not have lived up to your expectations, all of the staff and management hope you were able to take home fond memories of your stay in Waikiki.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rancho Palos Verdes, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2013

This is our family goto hotel in Waikiki. Across the street from the Hiltom for half the price. Everything is in walking distance, restaurants, shopping, beaches, car rental....
Lobby can set you up with round trip shuttle ride to snorkle in Hanauma Bay and they supply the gear.

Room Tip: Always ask for a Diamond head view above the 5th floor, you won't be disapointed. If you rent a...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Riskm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 24 October 2013
Aloha Riskm2:

Mahalo for writing a review regarding your recent stay at the Aqua Palms Waikiki.

I was delighted to hear that we are your families "go to" hotel in Waikiki.

We look forward to seeing you again on a return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hilo, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2013

My room was on the 11th floor of this 12 story hotel and I could see the ocean. Everything worked in the room and it was clean. The front desk cheerfully accommodated my request to change rooms because I wanted different size bed with sofa. Mike at the Bell Desk called ahead to the shuttle company to confirm my pickup so I could enjoy my last hour of sightseeing and not worry about the departure connections. Housekeeping was easily available but never intrusive. The Hilton complex is across the street and the marina and beach are a short walk south. There are numerous transport options that come by regularly but I felt comfortable to just walk to several nearby places of interest.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janm808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 24 October 2013
Aloha janm808:

Mahalo for sharing your recent experience at the Aqua Palms Waikiki.

It is a pleasure to hear that you enjoyed your stay with us and felt safe and comfortable enough to walk to most locations.

We look forward to the opportunity to serve you again on a return visit from the Big Island.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Palms Waikiki

Property: Aqua Palms Waikiki
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

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