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“Clean room with friendly staff”
Review of Aqua Palms Waikiki

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Aqua Palms Waikiki
Ranked #58 of 84 Hotels in Honolulu
sacramento
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean room with friendly staff”
Reviewed 4 June 2014

Overall a great experience, and I will return. It's not fancy, and the pool is not the greatest, but why swim in a pool when you have the ocean across the street. Hilton Hawaiian Village is across the street with all the restaurants, shopping, and fireworks on Friday nights. If you want a clean place, comfortable bed, and flat screen TV, this is the place. If you want luxury, maybe staying across the street at the Hilton would meet your needs.

Room Tip: The street can be noisy at night, but the room is quiet as long as you keep the door shut.
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  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank Valerie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 5 June 2014
Aloha SacrementoVsb:

Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms.

I'm delighted to see that you enjoyed your stay with us and would return.

All of the staff and management look forward to your return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traverse City, Michigan
Level Contributor
105 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 June 2014

I booked this hotel because it had a location that I was familiar with from previous visits to Honolulu and it was pretty affordable as Honolulu hotels go. The great location is right across the street from the Hawaiian Hilton Village and just a couple of clocks to the beach. We were upgrade from a Diamond Head view to a Diamond Head and partial ocean view room. It really was a special view especially at night when one could see the lights of downtown Waikiki and the silhouette of Diamond Head It was just a 5 minute walk to Waikiki Beach and 10 minutes to downtown. Dukes on the beach was only 10 minutes away by foot and just around the corner was the Ala Moana shopping center where you could find a very nice grocery store to pick up those snacks or light meal items that we often seek out when on vacation.. My wife and I spent a couple of hours each evening sitting on the Lanai viewing the ocean, Diamond head and Waikiki Beach area and just people watching. We drink more then one glass of wine toasting the wonder of Hawaii and our good fortune for being there. On the downside, and for us it was not much of a downside, the rooms were quite dated and in need of new furniture and carpeting. They had done some work to the bathrooms and need to continue that effort throughout the room. However one must keep in mind that if they in fact put significant resources into updating this hotel you can bet the rates will jump considerably. For us, we will deal with a somewhat dated room that has one of the best views of Honolulu and costs under $130 a night.

Room Tip: Book a Diamond Head room and then see if thye can upgrade you to partial Ocean view room with a Diam...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank HelpYouTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 5 June 2014
Aloha HelpYouTravel:

Mahalo for sharing your stay at the Aqua Palms Waikiki.

I'm glad to hear that you enjoyed drinking your wine on the lanai while enjoying the beautiful views of Diamond Head and the ocean.

Plans are currently in the works for renovation of our guest rooms and we anticipate completion with in the next year.

All of the staff and management of the Aqua Palms are delighted to hear you enjoyed your stay and look forward to seeing you on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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The Villages, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2014

Enjoyed our stay at this hotel. Clean, convenient and very helpful, friendly staff, and great value. Close to great eating establishments and the Ala Moana Beach where the annual Memorial Day Lighting ceremony took place (a must see!!). Walking distance to beaches and shopping.

Room Tip: Ask for a room with balcony facing Diamond Head.
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  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank winediva2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 5 June 2014
Aloha Winediva2014:

Mahalo for taking the time to share your recent stay at the Aqua Palms Waikiki.

We are centrally located, as mentioned, with easy access to all the restaurants, shops and beaches nearby.

The "Floating Lantern Ceremony" on Memorial Day is an awesome experience. It's nice to see that you were able to experience it.

All of the staff and management hope you were able to take home fond memories of your stay with us and will give us another opportunity to serve you in the future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goulburn, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2014

We loved the Aqua Palms Hotel. We were upgraded to an apartment much to our surprise and it was beautiful. Amazing staff and facilities. We walked to the Ala Moana Shopping Centre and caught the Pink Line Trolley back. These trolleys run constantly throughout the day and for $2 you can stay on there and take a trip down to Waikiki and see the beach and great places to shop, then get off at your hotel on the trip back!

  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank Vicki1708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 5 June 2014
Aloha VIcki1708:

Mahalo for sharing your experience regarding your stay at the Aqua Palms Waikiki in January of this year.

I'm happy to hear that we were able to upgrade you to one of our one bedroom suites and that you enjoyed your stay and our wonderful staff!

We hope to have the opportunity to serve you again on a return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 May 2014

Every few months my family stays at a hotel for a night or two for a staycation here on island to relax and unwind. We chose Aqua Palms Waikiki for this past weekend based on previous reviews, and this hotel lived up to them.

We reserved a room with a king size bed and pull out sofa bed for the kids. We were allowed to check in early, and our sofa bed was already made up and waiting for us which was lovely because I've been to and worked in plenty of hotels that will simply tell you "The extra blanket is in the closet" and leave you to make the bed yourself, so walking in and seeing it ready even with us being there a little early was fantastic!

The staff were all super friendly and welcoming, no matter who we spoke to. They were quick to answer our every question, and quick to answer the phone if I called down to the front desk. They really understood that they work in the 'hospitality' business.

The room and bathroom were clean, water pressure and temperature in the bathroom was good.

Everything is within walking distance, once we arrived and parked our car we didn't get back in it until it was time to go home.

I've stayed in some other nearby hotels, and so far this is my preferred hotel, the only thing I don't like is the balcony. As the mother of a toddler, I feel the bars are too far apart, so there was just no way I could enjoy the balcony without having a heart attack every couple of seconds. I have been in rooms with balconies where you don't have to worry so much, so I know it's not impossible.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
2 Thank Rita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 5 June 2014
Aloha Rita D:

Mahalo for taking the time to share your recent stay at the Aqua Palms Waikiki.

How awesome is it that you chose us for your staycation! It is great to hear that we are now your preferred choice.

It is great to hear that all of the staff were friendly and accommodating.

I appreciate your comments regarding the lanai railings and will look into further.

We all look forward to having you return for another staycation with us!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plano
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 May 2014

We spent 4 days and 3 nights at this hotel. We got to the hotel mid-morning and though check-in is in the afternoon, we got an up grade to a room with a view of Diamond Head and immediately got our room. This hotel is across the street from the Hilton Hawaiian Village and a short walk to Waikiki beach. It is well located near restaurants and shopping. This hotel is an older style, but kept nice. The pool was good on a private deck. The staff was friendly and very helpful. The room was clean and well serviced and large enough if you did not spend your whole time in it. We thought that the bed was a bit old, could use a new mattress. The bus stop is just outside the door and pick-up for all our tours was across the street and block and a half west. For the money, this was a very good value and we would stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 5 June 2014
Aloha James H:

Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki.

I'm delighted to hear that you enjoyed your stay and like the properties location and surroundings.

All of the staff and management look forward to seeing you again on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014 via mobile

The hotel needs to be updated but other than that, the location is great (everything is at a walking distance), you cross the street to get to the beach, and the free breakfast at IHOP is an extra plus!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Idaliaguz87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 5 June 2014
Aloha Idaliaguz87:

Mahalo for taking the time to share your recent stay with us.

I agree that updating is needed and we have been working toward that end. New corridor carpeting and lobby refurbishment have recently taken place. The lobby floor and the guest rooms are the next step to updating the property.

All of the staff and management hope you took home fond memories of your stay in Waikiki and look forward to seeing you on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Palms Waikiki

Property: Aqua Palms Waikiki
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

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