We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Returning after 7 years.”
Review of Aqua Palms Waikiki

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Aqua Palms Waikiki
Ranked #58 of 84 Hotels in Honolulu
nong bua lam phu, Thailand
Level 5 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Returning after 7 years.”
Reviewed 24 June 2014

I lived here in 2007 for a few months and it was just an adequate place to stay. The rooms were pale and a bit shabby, the internet service was non-existent, but it was affordable at that time and the location was good for me since I had lived around the corner in the Waipuna condo for 5 years in the late 1990's. Now, with the renovations and the upgrade in internet service, I think this hotel is hard to beat, especially if you don't want to be in the chaos of Waikiki. You have the best of all worlds - easy access by foot to Waikiki, affordable stay, very good internet, nice furnishings, a comfortable bed, and a most friendly and helpful staff. We were greeted daily by various staff. Also there is an International House of Pancakes next door and just a few steps away, one of my favorite restaurants in Hawaii, the Wailana Coffee House. I will only stay here when visiting Waikiki.

Room Tip: They have rooms fronting Ala Moana Blvd. and looking toward Waikiki and Hilton Hawaiian Village. A...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank retiredone2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 3 July 2014
Aloha retiredone2007:

Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki.

It's great to see that you came back to visit after seven years and that it was a great improvement.
We are always looking for ways to improve our facilities and service and it is nice to see that you were treated with the "True Aloha Spirit" for which we are known.

We all look forward to the opportunity to serve you again on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,886 reviews from our community

Traveller rating
    596
    783
    354
    101
    52
See reviews for
401
799
208
178
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (372)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Auckland Region, New Zealand
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 June 2014

No doubt about it, the location is excellent for the price, and it has the majority of facilities to really enjoy Waikiki. However our experience of the rooms were far from nice - the mould smell on the whole third floor was powerful and not enjoyable, and the old air conditioner system sounded like a truck running through the room. The old girl needs some loving

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 3 July 2014
Aloha Patrick N:

Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki.

I'm sorry to hear that there was a moldy smell on the 3rd floor. That is very unusual and it has been addressed with our housekeeping department to ensure that doesn't happen again.

Just this week the cooling tower for the air conditioning system was replaced so hopefully that takes care of the noise concerns.

All of the staff and management hope you will give us another opportunity to serve you in the future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, Virginia
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 June 2014

We stayed at the Aqua Palms for our Honeymoon, and it was great! The room was spacious and clean, the staff were very friendly, the location was walking distance of everything we needed, and the price was very reasonable for being walking distance from the beach. I would definitely recommend this hotel to others and would stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Will B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 20 June 2014
Aloha Will B:

Mahalo for choosing the Aqua Palms at Waikiki for your honeymoon and sharing your experience.

I'm delighted to hear that you enjoyed your stay and would come back to visit us. You should come back and celebrate all your anniversaries with us!

Congratulations on your wedding....... All of us at the Palms wish you many years of happiness together.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern California
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2014

Had a great week's stay. The rooms are big enough for 4- we had a sofa bed for the teens. The bathrooms are a bit small- and the toilet, sink, mirror are all in the same room so it is hard to have several getting ready at once- but the extra large mirror in bedroom helps. Beds and pillows were very comfortable. The front desk staff is really, really nice. We had partial ocean view- room 822- and it was perfect- a view of Waikiki,and you could see the ocean too. It is a few minutes walk to the bustling part of Waikiki- just down by the marina a bit. It was easy for us to walk to the beach, the farmer's market, shopping- but it might be a bit far for some. The pool needs some umbrellas so we could get some relief from the sun. Oh- we watched the King Kamehameha parade from the balcony- that was fun. The balcony was a great spot for coffee in the morning and a beer at night- could watch the hustle and bustle below. Would definitely come back here again!

Room Tip: If noise bothers you don't overlook Ala Moana Blvd- but we loved looking over the street and fur...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank danaefromSacto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 20 June 2014
Aloha Danaefromscato:

Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki.

It is great to hear that you and your family enjoyed your stay and would stay with us again.

It must have been great to sit and relax and watch the parade.

We look forward to the opportunity to serve you again on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kwajaleinns, null, United States
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 June 2014

This was a great priced hotel close to a lot of stuff. It was right across from the Hiltion Hawaiian village and had free breakfast at the I-Hop next to it. It was your standard hotel, things were clean and the staff was friendly. Everything is within walking distance, within 10 to 20 minutes. Though I love walking around on vacation, you allways get to see more than when you speed past in a car.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crystal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 13 June 2014
Aloha Crystal D:

Mahalo for taking the time to share your stay at the Aqua Palms Waikiki last July.

It's great to hear that you enjoying walking around on your vacation since there is so much to see within walking distance of the property. Great restaurants, shops, museums, and the wonderful beach.

If you ever have the opportunity to visit Hawaii again, we would love to have the opportunity to serve you again.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anaheim, California
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 June 2014

I just returned home from Honolulu and couldn't wait to share my experience at this wonderful hotel.

The Aqua Palms features the friendliest, most eager-to-please staff I have ever dealt with. Every single person represents this property with class -- and makes you feel like it truly is a pleasure to have you staying there. Got questions? They have reliable answers. Expect to see plenty of smiles when dealing with these great folks.

This property is clean. Let me repeat: C-L-E-A-N. I literally saw two different members of the housekeeping staff on their knees, scrubbing room floors. My room was in perfect condition. The lobby welcomes you and is truly beautiful. Again, it is obvious that all members of staff take great pride in their jobs and the property.

The location is central enough that quality dining, shopping and entertainment are within walking distance -- very easy walking distance. The beach is also right there (my room had a view of both the ocean and Diamond Head). If you need gifts or forgot any necessary items, there are three ABC Stores (a convenience store on steroids) all within a few blocks.

You will not find a better hotel in a better location for your money when visiting Waikiki. I will be staying here again!

Room Tip: Bring ear plugs! Waikiki street traffic is noisy and starts early!
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neil1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 13 June 2014
Aloha Neil1013:

Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki.

WOW, what a nice review! I'm delighted to hear that the staff treated you with the "True Aloha Spirit" for which we are known.

It's great to hear that you would stay with us again and we look forward to seeing you on a return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quebec City, Canada
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 June 2014

I slept a few nights at this hotel last December, and I really liked the place is very well located, it is a 1 minute walk from the beach and 5 minutes walk from a street account several shops :)

The place is clean and the staff is available to answer our questions and shown interesting places to visit. I also appreciated the fact that the supply of soft drinks and fruit at home.

I highly recommend this hotel

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, 10 June 2014
Aloha Catherine M:

Mahalo for taking the time to share your experience at the Aqua Palms Waikiki last December.

I'm delighted to hear that you enjoyed our complimentary lemon water, coffee and apples in the lobby each day.

It is great to hear that you highly recommend us.

All of the staff and management hope you took home fond memories of your stay and will give us another opportunity to serve you again in the near future.

Me ke Aloha Pumehana,
WIth Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Honolulu hotels
Aqua Aloha Surf Waikiki
#64 of 84 in Honolulu
1,638 reviews
Pagoda Hotel
#69 of 84 in Honolulu
497 reviews
Waikiki
Aston Waikiki Circle Hotel
Show Prices
Show Prices
Show Prices
Courtyard Waikiki Beach
#70 of 84 in Honolulu
289 reviews
Queen Kapiolani Hotel
#60 of 84 in Honolulu
1,476 reviews
Show Prices
Show Prices
Show Prices

Been to Aqua Palms Waikiki? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aqua Palms Waikiki

Property: Aqua Palms Waikiki
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, Ctrip TA, Booking.com, Agoda, Priceline, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Aqua Palms Waikiki reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing