We booked the Aqua Palms on line, knowing it was an affordable hotel. We were pleased with the reception staff as they were always friendly and helpful. We had free wifi which was great. The couch in the room was older and the cushions needed replacing but we put pillows to help. The balcony was good, as was having a microwave in the room. But there were no containers to use in the microwave. The ensuite bathroom is small, but clean.
The location was great as it was a Pink Trolley stop, plus opposite the Hilton Hawaiian Village. This meant we could easily use the bars, restaurants etc there. It was a short walk to the beach and other hotels nearby. It is not far from the Moana Shopping centre and the airport.
We did not use the concierge services except for once towards the end of our trip and that was to ask about the trolley day passes. Because we had not used them to book other tours etc, he was very unhelpful, despite me going down just after 7am on Saturday morning to ask for information!
We would stay there again, as it is in a good location.More
- Free Wifi