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“WILL CERTAINLY COME BACK”
Review of Aqua Palms Waikiki

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Aqua Palms Waikiki
Ranked #58 of 84 Hotels in Honolulu
Manila
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“WILL CERTAINLY COME BACK”
Reviewed 13 May 2009

My husband and two teenage sons made our first trip as a family to Hawaii last 07May09.

We made a good choice to stay at the Aqua Palms and Spa Hotel. Staff (especially Front Desk's Mr Erik Scruton) were very friendly, rooms were clean, equipped with a nice LCD tv, microwave oven, ref, and safety box. There was a light continental breakfast every morning which was good enough to start the day. Beds were comfy and clean.

Roberto at the concierge was also ready to help with tour package arrangements which make it convenient for guests who wish to go on tours.

If you are looking for value for your money this is the place to stay. We will certainly come back and recommend this hotel to others.

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank jollirrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Anchorage, Alaska
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2009

I stayed here for 5 days in the beginning of May with a partial city view on the 10th floor facing the back of the hotel. The lobby is small yet clean, staff were friendly and accommodating. The elevators was the only minor issue during the whole stay, if it took too long, I used the stairs. (Good exercise) The room was in great shape, small yet very clean. The housekeeping staff did a great job cleaning my room everyday. Noise was not a problem at all, since my room location was far from the morning garbage trucks. The view of my lanai is just seeing other buildings, nothing special. The fact that my room was clean and well kept made me really recommend this hotel, especially the price. The continental breakfast is small, yet edible. If you want a full course meal, then IHOP next door is your safe bet. Location is good, the hotel is actually in the beginning of the Waikiki strip. Cut through the Hilton Hawaiian Village hotel and you can get to the beach in 5 mins. ABC store is around the corner, and Ala Moana Mall is 10 min walk. I would definitely stay here again, the staff gave me a sense of aloha, and rooms are great value, Thank you Aqua Palms!

  • Stayed May 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank daflipremix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daytona Beach, Florida
Level 6 Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 8 May 2009

First let me start by saying I do not work nor know anyone that works here so this review is from a world traveler(look at my profile).The Aqua Palms was more than we expected for our money on a Saturday nite that we booked at the last minute,we were still at the airport when we booked this room,no thanks to GO Airlines.We paid $99.00 for 1 nite and received a king size suite complete with a ocean view,flat screen TV,work desk,mini fridge.When we checked out my wife noticed our bill was more than she expected,after asking the clerk she said it was $99 plus $20 parking,my wife informed the clerk that we was not informed of the $20 parking,so she removed it from our bill,We had NO problem at all with this place are staff and will stay here again.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BandBAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco, ca
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 May 2009

This hotel lied to us from the beginning -- we were guaranteed a double room-- and when we got there, all the double rooms were "taken" and they gave us a room with one bed and couch (for two people). this was a huge disappointment because the couch was uncomfortable and the bed was awful as well. the room was SO small, we could not even walk around without stepping on our luggage. the service is terrible, and the elevator took at least 10 minutes to get from the 4th floor down to the lobby -- I almost missed my shuttle to the airport because it was not working. the receptionists were rude and didn't care that we were unhappy, since we paid in advance.

The hotel is owned by the staff, so once you pay and they take your money, you are screwed. all the "good" reviews on this site are staged by the hotel. the hotel was really awful. please save yourself the headache and DO NOT STAY HERE.

  • Stayed April 2009, travelled on business
    • Value
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Helpful?
7 Thank supergurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2009

When we checked into the resort we found out that orbits had booked us with the wrong room. The staff and a Mr. Kovy at the front desk was very helpful and found another room with the accommodations we asked for .

  • Stayed January 2009, travelled with friends
    • Value
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Helpful?
1 Thank RELAWS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level 6 Contributor
139 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 5 May 2009

I was pleasantly surprised with the hotel, the staff were friendly and the room was great! We had a street and a bit of the ocean view from our balcony. We asked for a double bed and got one, we even got a room upgrade (I'm not sure why...). In terms of location, it's a 5min walk to the beach, and easy to get to the Waikiki shops and tourist attractions. The breakfast is not huge, but enough to start the day, the fruit juice was very good! The elevator is a bit slow but you don't need to be fit to be able to climb the stairs if you don't want to wait. In summary, I would stay in this hotel again.

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sirx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 24 April 2009

Received great room ratings. Location was perfect for us...less than 20 mins walk to Ala Moana Center where we caught the bus to our different adventures.

Walking distance the other direction to the shops, restaurants, and main strip of Waikiki. A couple blocks away from the beach, literally speaking.

Free Hilo Hattie Trolley right in front of the hotel with 20 to 30 mins wait time...Must stop by the well known Zippy's restaurant across Hilo Hattie for their chili and portuguese sausage soup!

Staff members were awesome...going above and beyond...pretty knowledgable and extremely friendly! Free daily continental breakfast beyond the norm made for a pleasant morning treat!

Very clean room with comfortable beddings, large flat screen television with basic cable, a coded security box, mini refrigerator, coffee maker, iron/board, and nice size balcony with seatings. Hotel provided a small one room fitness center, but I enjoyed the outdoor scenic run instead. Beautiful swimming pool and barbeque area. Hotel provides secured parking which was not free, but mostly everywhere else also charged for parking.

There was heavy construction being done nearby and it was noisy in the day time, but quiet in the evening. Take note, that there were constructions being done everywhere in the Waikiki area. Take advantage of the free booklets and magazines lying around for additional savings in activities, shopping, and dining during your stay!

  • Stayed January 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gloriosa14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aqua Palms Waikiki

Property: Aqua Palms Waikiki
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

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