We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic Hotel”
Review of Hotel Renew

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Hotel Renew
Ranked #17 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 6 April 2012

Staff were very friendly and helpful . Nothing was any trouble . I celebrated my birthday in Honolulu and was surprised to find a beautiful presentation of fruit in our room with compliments of the hotel .The complimentary breakfast was delicious and sufficient to see you until late lunch.Our room was an ocean view and I would highly recommend this option. I will certainly stay again and hopefully it will be soon rather than later

Room Tip: Top floors with ocean view
  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank FelicitaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (2,282)
There are newer reviews for Hotel Renew
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

967 - 973 of 2,282 reviews

Reviewed 2 April 2012

I have been to Waikiki many times and have stayed in some of the larger resort hotels and I have to say that the customer service provided by the staff at the Hotel Renew is far superior to any I have experienced there.

All of the staff greeted you with a smile and were helpful to assist any way that they could. I needed to print out an itinerary and they let me use the front desk computer and printer. They even offered to store and keep watch of my friends bicycle.

The hotel offers clean beach towels and boogie boards free.

The breakfast was good and adequate to get the day started. The only issue was finding a place ot sit as it gets crowded for breakfast. My recommendation is to get there early to ensure you get a seat.

The room was a premium ocean view room with a king size bed on the 6th floor. It was very modern and clean. The bed was extremely comfortable and I liked the fact that there are rolling shutters on the windows. These rooms look out into the pool area of the Aston Waikiki and then to the ocean beyond. The bathrooms could use more lighting, especially in the shower. It was a bit dark, even with both sets of lights turned on. The A/C is a bit loud in the room but I didn't mind it so much because it drowned out the noise coming from the outdoor bar at the Aston at night.

There is no swimming pool at this hotel. Personally, I prefer the beach anyway and so that was not an issue for me.

Finally, the hotel is very close and within walking distance to the beach, park, aquarium, zoo, and many nice restaurants.

I would definitely stay here again and would recommend this hotel to anyone looking for a smaller hotel experience with excellent service and great rooms.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Gilfillan_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

They have great service here. The location is close enough to walk to restaurants and the beach. Breakfast is light with fruit cereal and pastries but alright for complimentary.

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DJ2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

I stayed here last week of March 2012 and the hotel met my needs - wifi in room, clean, neat, good location (although at very end of strip - not centrally located in strip) Convenient location with Starbucks next door and a great resaturant next door called Tikis I recommend.

The continental breakfast is complimentary and is decent although sometimes gets croweded in mornings with a lot of people in a small lounge.

Overall a nice hotel with convenience but maybe a little over priced but then again, all hotels on Waikiki I'm sure are overpriced!

  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank guch007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

This hotel is fantastic. The staff is friendly, resourceful and accommodating. The location is super convenient, 30 seconds to the beach with buses and trolleys (tram-like buses) almost at the front door. We didn't get an ocean view room but the room we got was on the top floor which was beyond amazing.
Greeted by Michael (who was awesome) with icy clean towels and pineapple juice at check-in, which was great after our long flight in. We then got a detail rundown of the facilities as we were guided to our room by a young staff (he was also awesome), which included WiFi and breakfast. The room was very tidy, clean and modern, just the way we like it.
We stayed in big-name hotels before and this hotel blows most of them out of the water in terms of customer service, room comfort and value for money.
This hotel is one of the reasons we miss Hawaii!

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jerry-Kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plouie, Manager at Hotel Renew, responded to this reviewResponded 3 April 2012

Dear Jerry-Kiwi,
Thank you for choosing to stay at Hotel Renew for your recent travels. It is always a pleasure to hear such nice feedback from past guests. We enjoyed having you and we hope to see you again in the near future.

Mahalo,

D. Sakakibara

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2012

When we entered the hotel we were Impressed first with the modern design, and then the service offered by the receptionists who handed us towels and pineapple juice while we were checking-in. The receptionisits are very welcoming and friendly.

The room is not small at all considering alot of hotel reviews says US hotel rooms are tiny. The bed is quite big and comfortable, design is modern and clean. It has a safe and bathropes in the wardrobe. They generously replenish new a bottle of hair wash even if the old one has not finished. And we have been to many hotels that don't.

The hotel is close to the zoo, short walk to the beach front, perfect for watching sunset, you can walk to the main shopping area and alot of good restaurants, if you don't want to walk, trolley stop is just nearby.

The downside: the pillow is very slouchy so you really won't know what to do with it. The blanket has no cover, there's is on a flat sheet over it. The design of the basin in toilet is not good , it kept leaking water since the tap is very close to the edge of the basin.

Don't forget to put tips in the little box on the desk :)

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank niki n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2012

Let me start off by saying, this hotel was perfect for our needs since we were doing a lot of sightseeing on the island, but do not expect a luxury hotel/resort.

Location was great, just a block off the beach at a quieter end of Waikiki (but by no means out of the action). The hotel was clean, rooms were functional (a little dark and could have used a bit of updating) and breakfast was a nice touch. The staff was really incredible, going out of their way to help, answering questions and giving great information. The price could not be beat. If you are planning on doing a lot of sightseeing and using the hotel for a home base I'd recommend. If you are looking for a resort, this isn't your place.

Room Tip: We asked for a top floor and it wasn't noisy at all. Didn't have a good view though.
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank abc713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Honolulu hotels
Waikiki
Vive Hotel Waikiki
Vive Hotel Waikiki
#13 of 84 in Honolulu
2,430 reviews
Park Shore Waikiki
#21 of 84 in Honolulu
1,524 reviews
Waikiki
The Modern Honolulu
The Modern Honolulu
#6 of 84 in Honolulu
4,067 reviews
Show Prices
Show Prices
Show Prices
Hilton Waikiki Beach
#27 of 84 in Honolulu
4,451 reviews
Waikiki
Outrigger Waikiki Beach Resort
Show Prices
Show Prices
Show Prices

Been to Hotel Renew? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Renew

Address: 129 Paoakalani Avenue, Honolulu, Oahu, HI 96815-3708
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Business Hotel in Honolulu
#14 Romantic Hotel in Honolulu
#18 Family Hotel in Honolulu
Price Range: £148 - £254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Renew 3*
Number of rooms: 72
Official Description (provided by the hotel):
At the center of it all, yet a world away from ordinary, Hotel Renew is an oasis of calm for savvy travelers seeking a more intimate Waikiki experience. This designer boutique hotel is a one-of-a-kind property offering sophisticated serenity throughout its 72 freshly designed rooms. Situated at the center of Waikiki's vibrant shopping and dining area, the hotel is a retreat that promotes wellness and rejuvenation with natural elements reflecting the beauty of Hawaii. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Hotels.com, Ctrip TA, Aqua-Aston Hospitality, LLC, Agoda, Evoline ltd, Ebookers, 5viajes2012 S.L., HotelQuickly, Cancelon and getaroom.com so you can book your Hotel Renew reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renew Hotel Honolulu
Ocean Tower Hotel
Hotel Renew Hawaii/Honolulu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing