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“Lovely place to stay”

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Embassy Suites by Hilton Waikiki Beach Walk
Ranked #8 of 84 Hotels in Honolulu
Certificate of Excellence
Waikiki
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Lovely place to stay”
4 of 5 bubbles Reviewed 20 March 2014

We recently stayed at the Embassy Suites.
We were rather disappointed in the room which was allocated to us on our arrival which was quite noisy,( lift, traffic, gym, laundry)...It took 2 days and the intervention of the lovely Lorena who understood my distress at lack of good sleep ( for the previous 6 nights).....but we were upgraded into a rather lovely room with lovely views of the pool area and glimpses of the ocean... again was a little noisy due to traffic noise but I now think that not many rooms in Waikiki are quiet..
Anyway, the Embassy Suites were in a great position, rooms lovely, spacious and spotlessly clean. The complimentary breakfast is all that you could ask for or need. The nightly managers reception on the pool deck with complimentary drinks and nibblies for 2 hours was really great. The Mon, Wed, Fri and Sat receptions have a wonderful band who we thoroughly enjoyed. Great music, great atmosphere and a brilliant time had by all.
Lovely pool area with plenty of lounges and other seating, a toddlers pool area and very warm relaxing whirlpool.
Positioned so very well on the BeachWalk with lovely shops and eateries along with the ever so handy ABC shops....
All the staff were very welcoming and so very helpful
None of those dodgy resort fees!!

Room Tip: Corner suites and suites next to the lifts have one king bed... so if you ask for one bed this is wh...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, 25 March 2014
Dear Helen S,
Thank you for your comments regarding your recent stay at our hotel. I apologize that the first room assigned to you did not meet your expectations. I am glad we were able to resolve this so you could fully enjoy all that we have to offer. We are conveniently located in a robust area surrounded by fabulous shops and restaurants. I am glad you enjoyed our live band, because they are my favorite as well. I look forward to hosting you again upon your return to the island.
Mahalo,
Bob Y
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3,249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (644)
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English first
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 19 March 2014

Just back from a week in Waikiki, staying at Embassy Suites (for the second time). Not disappointed! Rooms are very large (separate bedroom) with 2 queen beds plus a pullout...important when you are a couple with two kids, with all the clothes, beach towels, boogie boards and other vacation stuff.

Hotel is set back a block from the main strip, so pretty quiet. Largest pool I've seen in the area, lots of room for the kids (and parents) to play in it.

Full-on free breakfast a great bonus: custom omelet, bacon, sausage, french toast...not only a big money saver (try getting out of Denny's for less than $40 for 4 people), but also a major time saver. Evening free drinks and snacks at the Manager's Reception is also a nice touch.

Probably not the best hotel for a relaxing adults-only romantic getaway, but for a family it's great value with super amenities.

Tip: fastest way to main Waikiki Beach is down Kalia, through access alley below the Halekulani, then onto raised walkway past a couple of other hotels.

  • Stayed March 2014, travelled with family
    • Value
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Helpful?
3 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, 25 March 2014
Dear Peter J,
Thank you for taking the time to post your experience and knowledgeable tips on Trip Advisor. With our convenient location being a block away from the beach,our kid-friendly pool, and various complimentary amenities, our hotel attracts quite amount of families as you mentioned. I am glad you found our spacious room fitting for your family. I look forward to you and your family's return.
Sincerely,
Bob Y
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Honolulu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2014

booked a staycation for my daughters 16th birthday celebration with her girlfriends. From the time we checked in the hotel, got greeted with lots of aloha by Malia. She really was such a great help & very friendly. Then getting settled at the poolside. We met a nice gentleman name Daniel, who was nice with helping us get more towels & things we needed at the pool area. This hotel was worth the price & the girls & I enjoyed the managers reception & best of al.. the morning breakfast. You can beat that service. It was simply amazing! You will not be dissappointed!!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 808borges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, 25 March 2014
Dear 808borges,
Thank you for choosing to reside with us on your staycation. We certainly appreciate our kama'ainas and loyal return guests. I am glad you made great use of our spacious rooms. There are two things that are key factors for making a succesful hotel; location and service (staff). I am glad our staff made you feel welcomed. Please consider us your second home on Oahu, and Happy 16th Birthday to your daughter!
Mahalo,
Bob Y
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Stamford, Connecticut
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

A very pleasant stay with about 125 teenagers & 18 other adults on a high school sanctioned trip over winter vacation. That in and of itself creates a set of dynamics most institutions would much rather opt out of - regardless of the potential bottom line infusion.
However, this hotel was a 9.5 on a scale from 1 - 10. I only remove the .5 because they all too efficiently awakened me at 05:30 each morning (they could have forgotten me once!). :)) They displayed a pleasantness and courtesy not too often experienced any longer in this business, it was the norm in hospitality environs. The staff was informative, knowledgeable & gracious, a great help when light years from home.
The location is superb with all in walking distance: food, booze, clothes, 24-hr conv. store, Waikiki Beach, a museum, ice cream, Hard Rock Café, a mall & more bars. If you don't have a car - don't get one. A waste of money if you're staying here-just get a cab.
For those that are interested....breakfast is free. FREE. And it is good by any standards. Not the usual 'continental' dope, but the real thing. Put it this way: the food served here would make any East Coast or New York diner owner cringe with envy, it's that good. Full buffet of -you name it- and an omelet station. At City prices this is a big $$ savings to be factored into the daily rates. As is the Manager's Reception with an open bar and munchies in the afternoon. FREE. Yup open bar. With lite food to curb you from $17.95 appetizers before $24.95 chicken entrees. FREE.
When is the last time you heard this at a hotel. 1985? As one adds up the freebies, not nearly as costly as it initially appears.
I will return here with wife & daughter in tow next time. Not for one week though - at least two or more if all conditions allow (including wife). BTW: if you forget anything, there is a great mini-market across the street for ANYTHING from Genoa Salami to Jack Daniels to soap to socks. So don't fret - it's there.....where I should be too......

Room Tip: I would stay well above the sixth floor, as the noise from below can be apparent. My room was next t...
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  • Stayed February 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank HALSEYHOUSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, 25 March 2014
Dear HALSEYHOUSE ,
Thank you for choosing our hotel for your high school's group trip. I hope you received all the assistance you needed to make your group's stay flawless and enjoyable. I hope all of you indulged in our complimentary daily breakfast along with the evening reception free drinks. Perhaps next time everybody can come with their families, because we are definitely a family-oriented hotel. I hope everybody is enjoying their spring break, and we look forward to hosting you again in the near future.
Thank you,
Bob Y
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Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

Upon arrival, we were amazed by an immediate upgrade to an ocean view. We had originally settled for a less view to to stay in a budget for our hotel. The extras are included in the hotel prices as compared to other hotels. The hotel made you feel warm and welcome, just like family. The hotel was very clean and we'll staffed. The breakfast and evening receptions were amazing that included a small band on weekends. The hotel is close to everything, walking distance. I would recommend this hotel to anyone going to Honolulu.

Room Tip: When placing request to the hotel when booking explain what you would like to have from room close t...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Michaelestes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, 17 March 2014
Dear Michaelestes,
Thank you for the amazing review of your stay at our hotel. I am glad to hear you were able to enjoy the ocean from the comfort of your own suite. Our band is one of the best as they provide a mixture of Hawaiian and modern entertainment. Thank you for your recommendation, and we look forward to hosting you again.
Mahalo,
Bob Y
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

This was our first time in Waikiki and we were very pleased with our choice for accommodation. All staff- from the front desk, valet, bell desk, housekeeping, breakfast and evening reception- were exceptional. The hotel was very clean and blended seamlessly with the surrounding environment with its open air atmosphere. The cards explaining different elements of Hawaiian culture that were left on the bed each day, along with the farewell CD of Hawaiian music, were nice touches. Our kids loved the pool and the complimentary buffet breakfast and evening reception were a great value. The only thing I would ask to be changed would be to install a fan in the bathroom. We miss Hawaii very much and look forward to our next trip!

Room Tip: One side of the Hula tower overlooks the pool, one side of the Aloha tower overlooks Beachwalk. Be...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank parrotfish2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, 13 March 2014
Dear parrotfish2014,
Thank you for the wonderful review regarding your stay with us. I appreciate your kind comments regarding our staff. They take pride in what they do, and it definitely shows through their interactions with our guests. I hope you were able to enjoy our complimentary live band entertainment held during the evening reception four times a week. We look forward to your returned visit.
Mahalo,
Bob Y
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Sydney, Australia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

I have stayed at this hotel a total of 3 times already and have booked already for later this year. From the moment you reach the reception to check you are treated like a returned family member. All the staff are so welcoming and remember your previous times you have stayed. The band that plays at the Managers reception are just fabulous , they know all the current and the old favourites so everyone can join in, to make a great night. From the guys at the bar, the breakfast staff, chefs at the egg stations, housemaids and reception it makes your visit a very enjoyable experience. I have recommended this hotel a number of times and each person who has gone to stay has booked again for a return visit , with the thoughts of never going back to another hotel after the enjoyable time that had at this truly wonderful hotel. It is a credit to everyone from the Managers to every staff member at how well this hotel is run.

Room Tip: I like the Hula tower for position
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Jackie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, 17 March 2014
Dear Jackie S,
Thank you for your continued loyalty and awesome review of our hotel on Trip Advisor. I am glad to hear you are consistently welcomed as our 'Ohana. We like to especially take care of our loyal return guests. We look forward to hosting you again this year.
Sincerely,
Bob Y
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Additional Information about Embassy Suites by Hilton Waikiki Beach Walk

Property: Embassy Suites by Hilton Waikiki Beach Walk
Address: 201 Beachwalk St, Honolulu, Oahu, HI 96815-1953
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Honolulu
#3 Family Hotel in Honolulu
#7 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Embassy Suites by Hilton Waikiki Beach Walk 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
The Embassy Suites Waikiki Beach Walk is an all-suite hotel featuring 1 and 2-bedroom suites with private bedroom(s), separate living room, and kitchenette. All of our guests enjoy complimentary full Made-to-Oder Breakfast daily, nightly Evening Poolside Reception, Wi-Fi, and more, and No Resort Fees. The hotel is located steps to Waikiki Beach and in the heart of Waikiki Beach Walk, Waikiki's newest shopping, dining, and entertainment district. In addition to the extra space, added value, and great location that makes our hotel so unique, it is the genuine Hawaiian hospitality of our staff that we are most proud of. Come experience the Embassy Suites Waikiki Beach Walk! ... more   less 
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Also Known As:
Embassy Suites Waikiki Beach Walk Hotel Honolulu
Embassy Suites Honolulu
Honolulu Embassy Suites
Embassy Suites Oahu
Embassy Suites By Hilton Waikiki Beach Walk Hawaii/Honolulu

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