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“Beautiful Tranquil Location” 5 of 5 bubbles
Review of The New Otani Kaimana Beach Hotel

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The New Otani Kaimana Beach Hotel
Ranked #29 of 84 Hotels in Honolulu
Certificate of Excellence
California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Beautiful Tranquil Location”
5 of 5 bubbles Reviewed 27 May 2008

This was my third visit to the New Otani. The hotel is really amazing that it can be so close to the Waikiki scene (a 20 - 25 minute walk) and so absolutely removed from it. It sits on its own beach next to the Kapiolani Park. So, the impression of one's surroundings is just ocean and trees. No street noise, no crowds of people.

Although the rooms are small, they are comfortable and clean. Parking is very tight, but they always have found a space for our car. And you don't really have to have a car since The Bus stops just a bit away from the hotel. Since we are return visitors, the hotel has consistently offered us special little favors. So, even if the location didn't bring us back, the staff's service would. It's a great property!

  • Liked — location
  • Disliked — parking situation
  • Stayed May 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank rohini41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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898 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 May 2008

I booked this hotel and had concerns after reading all of the other reviews stating that the rooms were antiquated and customer service was horrible. All of that was put to rest when I got there. I booked the cheapest room (I value my money), and when I checked in, simply asked for an ocean view at the same price and they were happy to oblige. The hotel lobby is beautiful, with an open bay straight to the water. The room was small, but it was just my wife and I and we were not there for the hotel room. I wanted to get out, so it didn't bother me at all. As far as being antiquated, I couldn't tell. I could have marked it down for the a/c, but I didn't complain about it to maintenance since I could just leave the patio door open and get all of the ocean breeze I could stand. Beautiful view from the balcony also. I spent alot of time there. Parking is easily circumvented. $18 for valet or simply park right in the street for free. Across the street is free from 6pm-10am at Diamond Head park, and then you have to feed a meter. I don't recommend getting a rental car anyways. You're not going to see Hawaii in a rental car. You really need to get off of Oahu to do that. If you do get a car, only get it when you need it because Waikiki is within walking distance to get everything you need. To sum it up, I would definitely, and probably will, stay again. The scenery and comfort cannot be beat compared to the hotels I saw in Waikiki. Excellent place for young couples who want peace and quiet to relax between activities with a beautiful beach and view.

  • Liked — Location, Location, Location
  • Disliked — $11.50 for internet access for 24hrs. No fitness facility for free.
  • Stayed May 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank tfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
164 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 bubbles Reviewed 6 May 2008

The New Otani is near Diamond Head, and well removed from the hectic Waikiki Beach area. It is a bit isolated from other restaurants and shops, but it is right on a beautiful beach with great views of the ocean and Diamond Head. It has a great beachfront restaurant and lounge. The room was small but very clean and comfortable, good bedding with duvet cover. It was a nice romantic spot, and we were sorry we could only spend one night there on our way back to the mainland.

  • Liked — Clean, quiet, and great beach
  • Disliked — far from restaurants and shops, a little bit over budget. (meals in hotel)
  • Stayed April 2008
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank captainmcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 28 April 2008

We stayed at the New Otani for a week in April. We made reservations by phone and got the internet discount as well as a week discount. We were in a Diamond Head room on the 6th floor – with a beautiful view of Diamond Head and Kapiolani park.

The room was small but clean and attractively decorated in blues and greens. It had a small fridge as well as a couple of chairs and small table both in the room and also on the lanai.

With the exception of a little noise from the street on Friday night, the hotel was very quiet. The hotel sits on the Sans Souci beach which is a perfect swimming beach. You can get beach towels, mats, and chairs from the front desk.

There are lots of food options within 2 miles (we walked because it is such a pleasant walk along the beach or through the park although parts of the park can be a little isolated late at night). All the following are nearby: Leonard’s Bakery (for malasadas), Diamond Head Market (great take-out for breakfast, lunch, or dinner especially the grilled veggies), Rainbow Drive-In, Ono Hawaiian Foods (great chicken laulau), and of course all the restaurants in Waikiki (including the Hula Grill for breakfast). We also ate breakfast at the Hau Tree Lanai a couple of times and it is very scenic.

There is a convenience store in the hotel, a Safeway less than 2 miles away on Kapahulu and, of course, ABC stores in just about every block along Waikiki, so it is easy to pick up anything you need. You can use the hotel’s valet parking or park on the street or at meters across the street (25 cents per hour 10AM to 6PM). If you are flying out late in the day you can arrange for late check-out or get a hospitality room for an hour to shower and change. The hotel has a coin-operated laundry.

As the other reviews mention, the staff is pleasant and helpful. We loved being in such a peaceful and beautiful setting but still close to the activity of Waikiki. I would definitely stay at the New Otani again.

  • Liked — Excellent location and great service
  • Disliked — Liked everything
  • Stayed April 2007, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JaviesMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene-Oregon
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 23 April 2008

My wife & I, both late 50's, stayed at the New Otani for 7 nights in early March. This hotel is located on the Diamond Head end of Waikiki, which is less busy then the area around the Royal Hawaiian. The hotel has no pool but the beach is very nice & Kapiolani park is next door. Breakfasts & lunches are great, figure $15 per plate & dinner in the bar worked for us. We did not eat dinner in the restaurant. Staff very helpful. If you need lawn chairs for the beach just ask the front desk. At night we felt very safe walking to & from the main part of Waikiki. We prefer the Big Island, but if we go back to Waikiki will definately stay at the New Otani.

Stayed March 2008
Helpful?
3 Thank Eugene-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County, CA
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 28 March 2008

We stayed three nights at the New Otani Kaimana Beach. The hotel is next to a park where there is a zoo and an aquarium. We were able to walk to those places and also to the Diamond Head crater and trail head. The walk to the trail head is a little longer, approx. 2 miles. The hotel has a nice beach in front, a great Japanese restaurant, a nice beach front restaurant and a lounge. There is a small store on-site also. The walk into Waikiki is aprox. a mile so you can shop, eat, and join the crowds there but then return to a nice quiet relaxing hotel.

  • Liked — Location, it is not in the center of Waikiki
  • Disliked — It was a little bit of walk to restaurants and stores
  • Stayed March 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Skye-mother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 March 2008

I came back to Hawaii after 35 years. I so strange that Waikiki has hardly changed. I knew that I didn't want to be by the main crowds, I wanted beach access in front of the hotel, I wanted some place that was clean and well kept up, and with services.

I got all these things and more.

I highly recommend this hotel.

Some reviews are critical of the dinner prices. The food is good. The view of the sunset is awsome. Many local people come the this resturant. You get what you pay for.

Things I would redo.

Rent a car only on the days I was going around the island. Parking is expensive but you can park on the street, just don't park at the metered places, they patrol that side for expired meters. With the wonderful beach just outside the hotel you won't need the car. Again many local folks come to this beach.

The Bus system is all you need to get around town. If you plan to go to one of the North Shore Beaches for the day go early if driving. One thing that has changed is the amount of people and their were very few places (or no) at the prime beaches.

Bring better walking shoes.

Stayed March 2008
Helpful?
3 Thank tailu66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The New Otani Kaimana Beach Hotel

Property: The New Otani Kaimana Beach Hotel
Address: 2863 Kalakaua Ave., Honolulu, Oahu, HI 96815-4016
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Diamond Head - Kapahulu - St. Louis
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#12 Spa Hotel in Honolulu
#17 On the Beach Hotel in Honolulu
#19 Business Hotel in Honolulu
#30 Family Hotel in Honolulu
#34 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The New Otani Kaimana Beach Hotel 3*
Number of rooms: 118
Official Description (provided by the hotel):
Take advantage of its paradisiacal setting, The New Otani Kaimana Beach Hotel is a refreshing escape from the crowds of Waikiki. This boutique hotel sits right on one of Honolulu’s best white-sand beach, cradled next to the slopes of Diamond Head Crater, and located directly across from the 108 acre Kapiolani Park, perfect for those seeking a recreational or romantic. ... more   less 
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Also Known As:
New Otani Kaimana Beach Hotel
New Otani Kaimana Beach Honolulu
Kaimana Beach Hotel
New Otani Hawaii
The New Otani Kaimana Beach Hotel Hawaii/Honolulu

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