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“Great location for shopping” 3 of 5 bubbles
Review of Ala Moana Hotel

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Ala Moana Hotel
Ranked #56 of 84 Hotels in Honolulu
GreenLeadersSilver level
SYDNEY
Level Contributor
146 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great location for shopping”
3 of 5 bubbles Reviewed 28 January 2014

If you want to shop at Ala Moana and the ward centre then this is the ideal location. The rooms are not big but when you are only there to sleep it is fine. It was also lovely and quiet in the room. Hotel staff were friendly and helpful. Service on check in was speedy and friendly as it was on check out. I used the gym and the pool most mornings, the gym wasn't too crowded and I usually had the pool to myself. The pool surround is very fine sharp gravel though so you really need foot cover till entering the water.
Great walkway access to ala moana centre on level 2 which we used daily. It was so good to be able to go and drop shopping bags off in our room and then return for more shopping.
Also very centrally located for lots of great little restaurants in the surrounding streets.
We enjoyed our stay down this end of Waikiki as previously we had stayed right down the other end near the zoo. We only ventured into Waikiki twice this trip, instead we explored the ala moana area, the ward centres and downtown.

Room Tip: We were on level 10 in the Kona tower which had a big sliding door/window for fresh air but no balco...
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank acutlc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (385)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Jakarta, Indonesia
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 22 January 2014 via mobile

Stayed here for 6 nights with wife and 2 year old. Rented room 2326 to get the 1 bedroom suite. On the plus side location is great. Super access to beach and shopping. On the downside: 1. Pool is dated. Ground surface around the pool is unacceptable. Walking in it hurts. Water felt colder than the ocean. The toddler was uninpressed. 2. Room not ready with crib on arrival. Noise from hall easily wakes up jet lagged toddler from 5am. Activating emergency warning system at 1sm for no reason also upsetting. 3. Kitchenette was useless because of no utensils, plates, cups, zip. Not sure why they install dishwasher. 4. Easy to meet other guests in the lift because we all have the same trouble with our cards. Had higher hopes based on reviews and expectation of cake for money.

Stayed January 2014
Helpful?
1 Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Honolulu hotels

Canada
Level Contributor
106 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 21 January 2014

We booked our room at the Ala Moana Hotel through VRBO so we got it for a really good price. The staff was wonderful. We had a late check-in which I had let them know ahead of time and they really accommodated us. When we got there I realized I had brought the wrong key for our suitcase and it was now 2;00 a.m. and all we wanted to do was sleep! I called the front desk and they put us through to someone else who immediately sent someone up to our room with the biggest bolt cutters for our tiny lock. Less than 5 mins!

Staff was always friendly and helpful no matter what we asked or who we spoke to. location of the hotel is handy next door to the shopping centre where you can easily walk to get food or eat out.

I would definitely recommend this hotel. No view from our room but we didn't spend a lot of time there. Our room was spotless and if that's any indication of the other rooms, excellent!

Room Tip: If you are looking for a room with a view probably the Kona tower is not for you but it is quieter t...
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CanadaSunshine58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lahaina
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 January 2014 via mobile

As locals here in Hawaii, we always stay here when visiting from the neighbor island n have always enjoyed our stay. Great location w walkway right to Ala Moana shopping center and always great service. Would definitely recommend it.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Diane O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 January 2014

Let's face it, we all want a good room with a nice view that comes with a bargain price. Well, Ala Moana Hotel comes close to it. Just ask for the higher tower. I have to luck to be booked on the 33rd floor on room 3317. Very spacious and can accomodate more than 4 adults since the unit comes with a sofa bed. My wife and I love to shop and taste some local cuisines or a quickie lunch, so we hang around the Ala Moana mall which is adjacent to the hotel. The mall have high end retailers, a big international food court and a grocery market too. Mai Tai is nice to for happy hour just to rest your feet for a couple of hours while having a cocktail libation. For the young at heart, a disco bar is located a the lobby of the hotel, it's only available Friday and Saturday for the public. We have a nice vacay with my wife. She's happy shopping and I was well satisfied hitting golf balls and the beach.

Room Tip: Try to reserve on 33rd floor of the ocean tower and you will not regret it. Promise. We were at Unit...
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  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ven_D2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 15 January 2014

When we went to Hawaii we had a double booking issue, which in no way was the hotels fault, but this was not our original hotel we were supposed to be staying in. I did like that is was connected to the outdoor mall which was very nice. The room was tiny for four people and our view wasn't horrible. The pool was kind of sad, but clean. I wouldn't recommend the breakfast buffet they offer, the room needs updated, and there is nothing special about the food. The club there was for older people from what I could see. The staff wasn't bad to us, it was all just average. No noise complaints.

  • Stayed February 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
151 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
2 of 5 bubbles Reviewed 9 January 2014

All the photos promoting this place show the main hotel tower but if you book the Kona Tower you will be ushered around the back to the bad hotel where rooms are tiny, beds are horrendous and balconies are a sliding door with a railing. When i booked this hotel i expected to be in the main hotel and paying $250 per night I was shocked at what i actually got. I would not recommend this hotel even though it is next to Ala Moana.

Room Tip: Try get a room in the main tower, the Kona Tower is an absolute dump
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  • Stayed January 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank wilrc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ala Moana Hotel

Property: Ala Moana Hotel
Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814-4730
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 84 Hotels in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
Reservation Options:
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

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