Reservations were difficult as we were four people. they could ot accommodate four people, and we were charged $259.00 per day for a room that had two double beds without enough floor space to hold four bags.Nice lanai though.
Service: abrupt, thoughtless and edgy from valet station, to other staff.
Decor: nice lobby
Internet: worst service I have ever had, with rude provider, totally wouldn't talk with me, kept scolding me, saying I had to answer his questions, and not any other ones or he would close out the ticket. He refused to hear what was wrong, and was arrogant beyond any service I have ever had. when running, the service was quite slow.
Something is wrong with the hotel. I stayed there before and it was lovely in all ways. Has this hotel been sold? Thinking of selling itself? Choose elsewhere if it matters.
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- Also Known As:
- Ala Moana Hotel By Mantra Hawaii/Honolulu
- Hotel Ala Moana
- Ala Moana Honolulu