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“Great Budget Friendly and Cute Hotel” 4 of 5 bubbles
Review of Aqua Aloha Surf Waikiki

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Aqua Aloha Surf Waikiki
Ranked #63 of 84 Hotels in Honolulu
Makawao, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Budget Friendly and Cute Hotel”
4 of 5 bubbles Reviewed 26 August 2014

We stayed at the Aqua Aloha Surf Waikiki this past weekend after surfing around the net for places to stay for the night. We spoke with Amanda via phone inquiring about pricing and hotel options. She represented several different hotels in Waikiki and gave her suggestion to stay here...and we couldn't be more glad :)

Check in was a breeze, I loved the cute AQUA theme in the lobby. Very boutique-y. Kalei at the Front Desk checked us in, he was very friendly and personable.

We were upgraded from a standard room to a deluxe. The room was adequate and the bed was soooo comfortable, I wish I could take it home! It came equipped with a mini fridge, free internet access, microwave and silverware.

We would definitely stay again, just wish they had more parking stalls available for hotel guests. But you can always park at the parking lot right around the corner. (We managed to luck out and get the last single stall available.

This is a great option for budget minded guests, you have a steal of a deal continental breakfast buffet for $6. This is a good place to stay if you plan to be out and about the days you are here. We'll stay again, thank you!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Naupaka808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, 29 August 2014
Aloha "Naupaka808:,
Mahalo for staying with us here at the Aqua Aloha Surf. I am glad you enjoyed your time with us. Mahalo for mentioning Kalei in your comments. He works very hard to take care of our guests. We hope you return to stay with us again soon.
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,594 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
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English first
Beijing,China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

10- minutes walk to waikiki beach.5-minutes walk to the bus station.
very friendly and helpful staff.
the breakfast is just soso and it'll be better if there is wifi in rooms.
could use towels for free ,and there's wifi at hall.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank canduoduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, 29 August 2014
Aloha "Canduoduo",
Mahalo for staying with us here at the Aqua Aloha Surf. I appreciate you sharing your experience here on Tripadvisor.com.
I hope you return to visit us again soon.
Mahalo
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 17 August 2014 via mobile

Not luxurious. Place to rest your head at a better price compared to other hotels. Good location. Free drinks in the lobby on Tuesday afternoons. I wouldn't have the free breakfast though. Gross! ABC store at the corner. Starbucks 5-10 minute walk west on Kuhio Ave. Only about a 10 minute walk to Waikiki Beach. Close to all amenities. Extremely expensive parking rates! You can park at the Aston at Waikiki Banyan at 201 Oahu Ave for a better price. Enter the parkade from Kuhio Ave. It's only about a 10 minute walk from the parkade to Aqua Aloha Surf Hotel.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, 18 August 2014
Aloha "William K",
Mahalo for taking the time to share your experience here on tripadvisor.com. We appreciate your feedback.
We hope you will come and visit us again soon.
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcestershire, United Kingdom
Level Contributor
189 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 17 August 2014

After much internet searching about hotels in the Waikiki area, this hotel came up as best value and had rooms available. Our criteria were: pool, breakfast and WiFi + reasonable distance to the beach/centre. All hotels in this area are expensive, so we had to accept that, and we paid about $850 dollars for 6 nights.
Breakfast was strictly limited to 7-9 am, which meant that we missed it on 2 days due to early starts, but when we had it, it was fine - all the expected continental items plus fresh made pancakes with maple syrup and porridge. Plenty of cut-up oranges for fruit.
WiFi was restricted to the foyer area -but this was fine - rather nice to sit in the open foyer and use the internet. Charging socket available near the drinks machine. Free coffee/tea + daily paper in the foyer, too.
Pool was small but adequate.
Room was great. We paid a little more per night for an upgrade and got more space + two views (including one over the canal, looking towards the mountains). Also, on a quiet corner of the hotel which was good as others did complain about noisy street outside. Our room, on the 4th floor, was OK for noise, apart from the air conditioning - even if we switched ours off, you could hear others' working - but just imagine it is waves!
Easy walking distance to the beach, the shops & restaurants and bus stops.
The staff were lovely. Especially the concierge who was very knowledgeable and helped us patiently each day to plan our activities. Anything she didn't know, she looked up.
Other staff were also nice; no problem about finding change for the bus for example (you have to give exact change of $2.50 per person).
Interesting red shrimps displayed in reception - the hotel has a connection with their conservation on the Big Island. A small bookshelf has books available - as a keen member of bookcrossing.com this was a bonus and I left a book on the shelves and found one that I wanted to read.
Bed was comfy and king-size. Room was clean and tidied every day. Coffee provided plus nice toiletries. Small balcony did not have much of a view but was useful for drying washing!
The canal is close by and worth a walk along - you can clearly see at least two kinds of fish in the water.
All in all, we were pleased with our choice and would happily stay at this hotel again.

Room Tip: Corner rooms towards the back are quieter.
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Howarth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, 25 August 2014
Aloha "Howarth S",
Mahalo for staying with us here at the Aqua Aloha Surf Waikiki. I appreciate you taking the time to share your experience here on tripadvisor.com. We look forward to welcoming you back again soon.
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fernandina Beach, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

Perfect location and great value for the price. Close to surfing and shopping. The room was a bit small but clean and tidy. Loved the fact that you can walk right out of the hotel and down the street to anything you might want to see and do!

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MALCOLM B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, 18 August 2014
Aloha "BBGB",
Mahalo for staying with us here at the Aqua Aloha Surf Waikiki. I am glad you enjoyed your time with us. We hope you return to visit us again soon.
Mahalo and Aloha,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 13 August 2014

I have travelled to Hawaii for 3 years straight. This is by far the worst place I have ever stayed in. Dirty rooms. Terrible staff. Rude, did not listen to requests, everything seemed to be too difficult. Only wifi worked in the lobby. The accomodation says it has a gym fitness facility. Excuse me, 1 treadmill a bike and a lat pull down is NOT a gym. This Is also located in the lobby for everyone to see. Pool, was like what's in my backyard. The place is a waste of money! Pathetic!! Very Disappointed!

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Mazza0411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, 14 August 2014
Aloha "Mazza0411",
Thank you for taking the time to share your experience here on tripadvisor. It is our goal, here at the Aqua Aloha Surf Waikiki, to provide our guests with a good value, and a comfortable, relaxing, and fun experience. I am very sorry we failed to accomplish this goal for you. I do appreciate your feedback. We will use your feedback in our ongoing effort to grow and improve.
Thank you,
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Honolulu hotels

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 August 2014

I must say we were disappointed with our first and only night here, the room was high up but near the lift so we were woken early with this noise behind us. The air conditioning was noisy and not that effective, the room was tiny and we had an " upgrade" which i think was the balcony.
The bathroom was tired with paint flaking off the lower side of the shower and a cracked basin.
Worst of all was breakfast ( around 8.30/9.00) with everything picked over and nothing healthy on offer except a boiled egg. We didn't want sweet cereals, weak juice or waffles, possible the cheapest worst presented breakfast in 30 years of travelling.
The pool is small and insignificant.
We wished we had paid a bit more and found something more professional.

Room Tip: stay away from the lift, make sure high up and expect a small room
See more room tips
  • Stayed July 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank pjob4700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review, 11 August 2014
Aloha "pjob4700"
Thank you for sharing your experience here on tripadvisor. I am sorry you were so dissapointed with our free continental breakfast. I have shared your feedback with the owner of the restaurant.
Thank you
Tim Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Aloha Surf Waikiki

Property: Aqua Aloha Surf Waikiki
Address: 444 Kanekapolei Street, Honolulu, Oahu, HI 96815-3099
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 84 Hotels in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Aqua Aloha Surf Waikiki 2.5*
Number of rooms: 202
Official Description (provided by the hotel):
Aqua Aloha Surf Waikiki, one of Waikiki's most popular hotels, is a boutique hotel located 2 blocks to the beach and steps from world class dining and shopping. The large, open air lobby connects to a fitness area and Internet cafe as well as a relaxing pool area with cabanas and barbeque grill lit by tiki torches every evening. Continental breakfast is served complimentary daily for bookings made directly through Aqua. With our hospitality fee, Aqua Aloha Surf allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Interent throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), Beach Towels and Chair rentals, Waikiki Shuttle Service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, Aloha Aqua Surf guest rooms offer AquaBLISS pillow top beds, LCD TV's, mini-refrigerator, a microwave, coffeemaker and safe. Select accommodations offer views of the magical Koolau Mountain range and Ala Wai Golf Course. Self Parking is $25 daily. Note: Oversized vehicles will not fit in the hotel parking garage. If you have what you believe may be an oversized vehicle, please call the hotel to confirm whether the garage can accommodate the vehicle. ... more   less 
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Also Known As:
Aqua Aloha Surf Waikiki Hotel Honolulu
Aqua Aloha Surf Honolulu
Aloha Surf Hotel
Aqua Aloha Surf Hotel
Aqua Aloha Surf Waikiki Hawaii/Honolulu

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