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“Pleasant Surprise” 4 of 5 bubbles
Review of Aqua Pacific Monarch

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Aqua Pacific Monarch
Ranked #44 of 84 Hotels in Honolulu
Certificate of Excellence
california
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Pleasant Surprise”
4 of 5 bubbles Reviewed 7 April 2014

My friend and I were getting away for a much needed vacation from work. My daughter attends U of H so it was a great opportunity to visit her.I read the reviews and kept my fingers crossed.

We were pleasantly suprised that all the reviews were accurate. We too asked for a room on the highest floor which we were granted. We had the 29th floor with ocean view. Studio was clean, nicely decorated and had a view of mountains, city below and ocean. The lanai was about three feet, so with sliding doors, it was really quite pleasant.

The pool and hot tub, while nothing fancy, were nice on the roof. There is no work out room, so strolling on the beach it is Lol
If you are here to do work, internet was fine but they do not have a fax available unless they fax stuff for you out of their office which they were willing to do.

While it is not the Ritz Carlton, we did not feel like we were in a sub standard setting. It was pleasant, staff were nice, and we definately would stay here again!

Room Tip: highest floor possible except if you have little kids (because balcony is not child safe) Ask for 2...
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  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank vivicataylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelsManager, General Manager at Aqua Pacific Monarch, responded to this review, 13 April 2014
Aloha Vivicataylor,

Thank you for staying with us during your recent visit to Waikiki. University of Hawaii is a great school and what a great reason to come to Hawaii! We are pleased to hear that you enjoyed your visit with us and look forward to welcoming you back real soon!

Warm Regards,

Kahealani Colon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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405 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
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English first
Los Angeles, California
1 review
5 of 5 bubbles Reviewed 29 March 2014

My daughter was born in Oahu, but we left when she was only two. So for her 21st Birthday, I felt what a great present to give her (plus a work break for myself) to come back to Hawaii for 5 days. I spent months planning our trip and which hotel to stay at; and I am SO glad I chose the Aqua Pacific Monarch. I asked for a high floor, so they gave us the 29th with a partial ocean view. The minute we walked into the studio, we saw the kitchenette, the decor and those patio doors, the kind that open up the whole room to the lanai/balcony. We stood there taking countless pictures of the mountains, the other hotels and the ocean / beach. She turned to me, smiled and gave me the biggest hug. We took pictures at sunrise and sunset. We loved every single minute of our stay. And even though we had to jam pack every event (from the Luau, shopping at Ala Moana Center, Circle Island to the Maita'i cruise) into those 5 days; we wished we could have spent just one day relaxing in our hotel room.

My daughter (and bestie) lives in London and I live in LA, so any time spent together is always special. Aqua Pacific Monarch made our trip even more magical.

Room Tip: Higher floors give you terrific scenic views.
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  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelsManager, General Manager at Aqua Pacific Monarch, responded to this review, 13 April 2014
Aloha Patricia B,

Thank you so much for sharing the details of your visit with us. Your story was so heartwarming to hear and we are thrilled that you were able to enjoy such a special time with your daughter at the Aqua Pacific Monarch Hotel. We are glad that you enjoyed the views and all the Oahu has to offer. We do hope that you will be able to enjoy another reunion in the near future. Mahalo for letting us be a part of your special occassion and for choosing the Aqua Pacific Monarch!

Warm Regards,

Kahealani Colon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penrose, Australia
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 25 March 2014

We stayed 6 nights in a one bedroom ocean view with kitchen. We pre booked hotel with our return flights via Expedia.

We have stayed in Waikiki previously and selected this hotel because of the availability of a view, close location to Waikiki Beach and at a price we could afford.

We were on the 12th floor and had reasonable views of the beach/ocean. One of the Hyatt towers is directly in front but we had views either side. I think the higher up the better. There are 29 floors.

The room is "hotel sized": main area had compact kitchen but with full size fridge, queen sized sofa/sofa bed, small desk, table and 4 chairs. Bedroom had small hanging space both sides of bed and a set of drawers.

Good enough for 2 people but we were a party of 3. We fitted in OK but no real place to put luggage.

Hotel has no restaurant but who needs it in Waikiki?????? There is a pool on the roof with great views. Pool a bit small and lack of shade makes it not overly attractive. But again why go there when the beach is a 2 minute walk away???????

Staff were friendly and efficient. Lady at the your desk very good and can arrange anything for you.We hired a Hertz car through her: about $55 but if you booked the car online via Hertz, it was $85!!!!!!!!

Location is great: two half blocks and you are at the Duke statue.

Last time we stayed in Waikiki it was further away from the beach and very noisy: the Pacific Monarch was surprisingly quiet at night, and I guess if in a higher room, it would be even quieter.

Overall, very satisfied. Especially so when you look at the Hyatt Regency directly in front and see just how many of their rooms have no view!!

Room Tip: Get as high as possible, up to 29 floors.
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  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Whakatipu2530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelsManager, General Manager at Aqua Pacific Monarch, responded to this review, 13 April 2014
Aloha Bleask2871,

Mahalo for staying with us and sharing your feedback! We are pleased to hear that you enjoyed your time with us. You are correct, although we are in a very convenient and exciting location, the hotel is very quiet at night. We are indeed very close to the beach, shopping, and dining. Although there are many food offerings just a stroll away, our restaurant Jinroku is a must try! Maybe you will get to experience next time! Thank you again for staying with us and we hope to welcome you back soon!

Warm Regards,

Kahealani Colon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 March 2014

We vacation in Hawaii every year. Last year we decided to find a different hotel. We wanted a good location, as well as having more room. Fortunately we found the Pacific Monarch. We had such a good experience we stayed there again this year. We were there for 3 weeks. Had a one bedroom with a full kitchen that had everything in it we needed. We had a corner room so we had plenty of wonderful light. Our lanai offered wonderful views of the ocean as well as the city. The bedroom had a ceiling fan that provided a very nice cool breeze at night. The staff were great. Our primary housekeeper, Nelly was so very sweet and we appreciated everything she did for us. The front desk staff are very friendly & helpful, especially Danny & Evian. The hotel is very centrally located, the bus stop is right across the street from the front door, very convenient. We were within walking distance to the beach, shopping & restaurants. WiFi worked perfectly & there is a nice self laundry on site. We look forward to our trip next year to Hawaii that will most definitely include a stay at the Pacific Monarch.
Margaret & Barb

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Barb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelsManager, General Manager at Aqua Pacific Monarch, responded to this review, 13 April 2014
Aloha Barb H,

Mahalo for sharing your feedback of your recent visit with us at the Aqua Pacific Monarch Hotel! We truly appeciate the time that you took to recognize our team members, Nelly, Danny, & Evian for their kind service. We are delighted to hear that you have enjoyed your time at the hotel and look forward to welcoming you back! Thank you for staying with us!

Warm Regards,

Kahealani Colon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 20 March 2014 via mobile

Great locations. One block from the beach (Dukes statue). The view from the pool is amazing and the pool is great size, and very clean. Reception desk is very helpful. Have stayed for 3 weeks and did not have a problem. Will stay here again.

Stayed March 2014, travelled with family
Helpful?
1 Thank gayleharts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelsManager, General Manager at Aqua Pacific Monarch, responded to this review, 13 April 2014
Aloha Gayleharts,

Thank you so much for your selection of the Aqua Pacific Monarch Hotel for your long stay in Waikiki. We are so pleased to hear that your visit was a positive one and that you found the location convenient for your family. We hope to see you all again real soon! Mahalo for staying with us!

Warm Regards,

Kahealani Colon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 4 March 2014

We stayed at this hotel just as it was changing over from Aston Pacific Monarch to Aqua Pacific Monarch and had a great time. The hotel proved to be the perfect choice for a group of three adults (one couple and one single) as we booked a one-bedroom ocean view room (at a discounted rate via the website) which offered plenty of space and privacy for our very first trip to Hawaii. Great location and very easy to walk to Waikiki's main beach as well as restaurants and shops. Convenience store downstairs was handy for drinks/ice-creams/snacks. Bus stops nearby make it easy to get to Diamond Head and Ala Moana. Rental car companies are on the same block too. Great water views from the room and also from the rooftop pool, which, although on the small side, was a great place to cool off. The room's balcony was a perfect place to sit and eat breakfast when we didn't feel like going out for a big meal (American meals are HUGE). Good kitchen too, although we rarely used it because we were too busy shopping/sightseeing. Staff at the front desk were helpful when it came to directions, info on bus routes etc. I'd definitely consider staying here again.

Room Tip: opt for an ocean view room and ask for one of the higher floors to maximise the view
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank sendmail2linda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelsManager, General Manager at Aqua Pacific Monarch, responded to this review, 13 April 2014
Aloha Sendmail2linda,

Thank you for sharing your feedback of your recent visit with us at the Aqua Pacific Monarch! It's fantastic to hear that you were able to make good use of the full kitchen in your room and were able to enjoy some meals overlooking the ocean from your balcony. We are pleased that you found our staff to be helpful and that you enjoyed your time with us. Thank you for staying with us and we hope to welcome you back in the future!

Warm Regards,

Kahealani Colon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Townsville
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

Aqua Pacific Monarch is a mixed bag. It is an older hotel, the foyer could do with a makeover as could the hospitality room on the rooftop and the hallway carpets, however the view from the room made up for some of its downfalls. We had a 1 bedroom room with Ocean views. When we first arrived we were given a room on the 15th floor, it had twin beds and we preferred to have a double bed. We were moved the next morning to room 2902. The view was spectacular, almost 360 degrees, from diamond head, the Waikiki beachfront and beyond. The room had a microwave, good sized fridge and oven. Only 1 aircon unit, which was in the main living area. The bedroom was hot, even though it's the winter. A quick 4 minute walk to the beach and 2 mins to an ABC store. The bus was just across the road, very handy. The wifi didn't work but the staff gave us a cable for the computer, which worked well.All in all a very pleasant stay.

Room Tip: Ask for a room on a higher level. 31 being the highest.
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank garykerrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelsManager, General Manager at Aqua Pacific Monarch, responded to this review, 13 April 2014
Aloha garykerrie,

Thank you for sharing your honest feedback about your recent visit with us at the Aqua Pacific Monarch Hotel. Please accept our apologies that your first room bedding configuration was not suitable for your needs. I am glad to hear that you were moved to a room to your liking with a spectacular view! Additionally, we regret to hear that the air conditioner was not cooling the room to keep you comfortable and we have been assessing the condition of the air conditioners and solutions for the bedrooms. We are also looking at some enhancements for the common areas as well as the hospitality room to make it even more inviting. We hope that you will continue to return to see the improvements based on our valued guests feedback, Thank you for staying with us!

Warm Regards,

Kahealani Colon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Pacific Monarch

Property: Aqua Pacific Monarch
Address: 2427 Kuhio Ave, Honolulu, Oahu, HI 96815-3301 (Formerly Aston Pacific Monarch)
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aqua Pacific Monarch 3*
Number of rooms: 216
Official Description (provided by the hotel):
Located in the heart of Waikiki, the renovated Aqua Pacific Monarch is located just 2 short blocks to world-famous Waikiki Beach and steps to the area's best shopping, dining, and nightlife. The hotel features spacious studios and one-bedroom suites, a restaurant, rooftop pool, jet spa, sauna, sundeck, coin-operated laundry facilities and Parking is available for a fee. Aqua Pacific Monarch embodies true convenience for beach life. With our hospitality fee, Aqua Pacific Monarch allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, each room comes with a mini-refrigerator, microwave, kitchenette with granite countertop and stovetops, and 32-inch LCDTVs. ... more   less 
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Also Known As:
Aston Pacific Monarch Hotel Honolulu
Aston Hotel Honolulu
Aston Hotel Pacific Monarch
Resortquest Pacific Monarch Honolulu
Pacific Monarch Hawaii
Resort Quest Pacific Monarch
Aqua Pacific Monarch Hawaii/Honolulu

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