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“Great Location, Great Hotel room views....”

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Aston Waikiki Beach Hotel
Ranked #56 of 84 Hotels in Honolulu
Reviewed 13 May 2014

10 years later & I still love this hotel. I 1st stayed here in 2004 & going back in 2014 everything was just about the same. As always I check out the reviews to see what may have changed & see what other people had to complain. But, like my last stay I was impressed with my room as well as view. Except this time I was on a higher floor Room 2501 booked an Oceanview Room (the view I had was consider partial ocean view back in 2004 because Oceanview back then was room right along Kalakua Ave which is now consider Oceanfront Rooms) it was a corner room so I had the best of both worlds....open the room door to see Diamond Head...Aston Waikiki best value is location and amendaties. They serve daily breakfast but you can pay a small fee for Omlettes made to order....This time they tact on Resort Fees $168 & some change with taxes. Make use of the DVD/Video game kiosk since it is included in the resort fee. We usually did when we came in for the night, but the movie always ended up watching us....lol

The location is excellent, plenty of places to eat and the hotel bar are restaurant were very good with a good Hawaiian automosphere. They provide valet parking service at $27 per day but instead of renting a car consider the public transportation as the hotel is on the main stop for shuttles to get around.

The check in was fast & friendly...even though we weren't on our Honeymoon he gave us the gift since it was my boyfriend's 1st time there he treated us like Honeymooners. The elevator key system, seems pretty confusing at first, but it actually keeps the elevator from being over crowded. I think a little clearer signage is needed coming from the guest floors back to the lobby or street level as there really isn't a "1st or 2nd" floor and if I'm not mistaken I don't think you need you room key to come down. All and all I think with just a little clearer instructions inside the elevators or on the guest floors would help. Also a better indication of what elevator you need to take to the "lobby" that doesn't require a key card

Otherwise, everything else on the property was just how it was in 2004 but I am sure they remodeled since then.

Although, I feel Waikiki Beach isn;t the same as it was 10 years ago. There more commercialized stores that now is taking over. You don't get the Hawaiian feel anymore. They have taken alot of local shops & restuarants out to make it more high end. I felt like I was in Beverly Hills instead of Hawaii. So, when booking tours take advantage of the island tour as you will see what the City of Honolulu is like besides the resort area.

So, I am sure if I visit again it'll be a major change in the area as well....

Room Tip: Room 2501: Balcony is Oceanview & Front Door is Diamond Head View
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  • Stayed: April 2014, travelled as a couple
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Thank arylicious79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this reviewResponded 15 May 2014

Aloha! We are thrilled that the two of you had such a great time in Waikiki. We especially appreciate you staying with us again- we love hearing from our return guests.

Since 2004 we have made improvements to our hotel such as the new elevator system as well as a recently completed a 'room refresh' project. As we continue to listen to our guests’ feedback we research what we can do to make our services and property even better for our guests in the future. Thank you for sharing your review with us. We look forward to welcoming you the next time you are in Waikiki.

Mahalo nui loa, Rebecca -Guest Services Coordinator

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1,421 - 1,427 of 3,926 reviews

Reviewed 13 May 2014

Stayed: January 2013.
2 double beds. This is a basic beach hotel & the prices reflect that.

Pros:
- In room safe ($3 + tax per day).
- Shampoo, conditioner, bath gel & moisturiser provided.
- Close to ABC Stores, Wolfgang Puck Express & the gym.
- Short walk to fast food & beach.
- Concierge desk very helpful in booking day tours etc.
- Complimentary cooler bag for you to use to collect the complimentary breakfast in the morning.

Cons:
- Lines at front desk move very slowly. More staff may be required.
- Complimentary breakfast is basic. There is not enough space around the pool to be able to actually sit & eat it. We ate back in our room.
- Nothing to do with the hotel. There was a jellyfish outbreak during our stay so we were unable to go to the beach.

  • Stayed: December 2013, travelled as a couple
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Thank meandmyreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this reviewResponded 13 May 2014

Aloha, and thank you for taking the time to review our hotel. We were glad to learn you appreciated our great location and our amenities. However, we apologize for some of the inconveniences you experienced. Your feedback will be shared with our front desk and breakfast managers for their immediate review. And we were also sorry to hear about the jellyfish- did you get a chance to visit a different beach perhaps? We hope to see you in Waikiki soon, and look forward to welcoming you back to our property. Mahalo for staying with us. -Rebecca; Guest Services Coordinator

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Reviewed 10 May 2014

Only my second stay at a Aston property and I was pleasantly surprised. Like my last review I usually stay at the bigger chain properties and I have have been finding out that hotels like Aston and Aqua have really made me always now seriously consider staying at their hotels. No Four Season but the value I feel is considerable considering location and amendaties.

I do quite a bit of traveling and have racked up a bit of expedia points which I never really considered to be that much of a value but more of a marketing gimmick. Not the reason I book travel or hotels but decided to use them here anyway. I was upgraded to a Ocean front room on a high floor. I have stayed at a few hotels in Honolulu and this room by far is one of the best I have had in regards to a balcony view. Couldn't ask for a better view of Waikiki beach. I probably wouldn't have paid for the room upgrade because you never really know exactly what your going to get but I don't think you could ask for a better room view anywhere else.

The location is excellent, plenty of places to eat and the hotel bar are restaurant were very good with a good hawaiian automosphere.

Valet parking service was good and always timely. Someone mentioned in a previous post that with a AAA card you get free parking, well you have to book that package and the rate is exactly that much higher per day, so it's really not a discount. I do not think there is any self parking on the property which is one downside to this property. But with the crazy traffic there it's one thing I didn't mind not having to deal with.

The check in is kind of odd being on the upper floor and right by the pool. But It seems to work. The other odd thing that I have never seen before is the elevator key system. At first I thought wow what a confusing mess, but it actually moves pretty many people very quickly through the hotel. I think a little clearer signage is needed coming from the guest floors back to the lobby or street level as there really isn't a "1st or 2nd" floor and if I'm not mistaken I don't think you need you room key to come down. All and all I think with just a little clearer instructions inside the elevators or on the guest floors would help. Also a better indication of what elevator you need to take to the "lobby" that doesn't require a key card

In summary I would highly recommend this hotel and seriously compare the Ocean front room rates to any other hotel in Waikiki, You won't be disappointed

Stayed: April 2014, travelled on business
Thank cousinit8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this reviewResponded 12 May 2014

Aloha! Thank you for sharing the photos of your ocean front room. We agree that the views from are property are spectacular and hard to compete with. We were also happy to hear that this was your second time staying at an Aston property. We appreciate your continued support and thrilled to learn you find value in our hotels. We hope to welcome you back to Aston Hotels and Resorts in the future. In addition to the numerous properties on Oahu, we also have sister properties on Big Island, Maui, Kauai, as well as Las Vegas, Tahoe, and Orlando. We wish you safe travels and look forward to seeing you again! -Rebecca; Guest Services Coordinator

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Reviewed 10 May 2014 via mobile

Stayed in an oceanfront room for 5 nights on our honeymoon on our way from Australia to mainland USA. Our flight arrived in the morning and the staff downstairs looked after our bags while we waited for our room to be ready...the beach is directly across the road and shops and restaurants and bars within metres so that so no problems. We were on the 11th floor and the view was breathtaking! Plenty of chairs available at the pool and chairs and towels available for the beach if you want to. Nice basic breakfast included in your fee that you can take in your bag to your room or beach...whichever you would rather! Tiki's Bar and Grill was great! Great food, great drinks specials every afternoon and night and 3 different times of live music each day. After finding out it was our honeymoon the manager came over and congratulated us and we were brought out and large dessert plate with cake and 'congratulations' in chocolate syrup and without charge....great hospitality! Would recommend Aston Waikiki Beach to anyone...in fact we already have and 7 of us are coming over in October for my mums 60th birthday!

Stayed: March 2014, travelled as a couple
1  Thank mgillings86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this reviewResponded 13 May 2014

Aloha, and congratulations! We thank you both for choosing to stay with us during this special time. We are glad that our friendly service and hotel exceeded your expectations. I think your mother will have a fantastic birthday in Waikiki and we look forward to welcoming you and your family and friend back to our property. Sincerely, Rebecca; Guest Services Coordinator

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Reviewed 9 May 2014

This is a nice hotel in a good location! The rooms are a bit dated but the location and bar make up for it.

Tiki Bar is a great place to have a drink and something to each with a great view of Waikiki Beach!

  • Stayed: November 2013, travelled with friends
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Thank RS_NZL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this reviewResponded 13 May 2014

Thank you for sharing your review. We are proud to have Tiki's Grill and Bar on our property. Their ocean front views, live music each night, and energetic bar/lanai makes them one of the most popular venues in Waikiki. Thank you for sharing your review. -Rebecca; Guest Services Coordinator

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Reviewed 7 May 2014

My husband and I just came home from 7 nights at the Aston and were very happy with our stay, although I have to say I was a little worried after reading some of the reviews on here. I think people need to be a little more realistic with their expectations given the nightly rate. The hotel is a little older, but we felt it looked updated quite a bit! Our room was very clean, the bed super comfortable and the balcony had a perfect partial ocean view! The included breakfast isn't anything special, so don't expect bacon, eggs and pancakes. It's more like cereal, muffins,fresh fruit and doughnuts. Oh and sushi or miso soup if you like that sort of thing in the morning?
Halfway through our stay the city experience a main water pipe break which left us without any water and when it did return it was scotching hot - for 2 nights. It wasn't the fault of the hotel, but they were more than helpful and willing to move guests to their sister hotel or around the hotel to other rooms once the situation slowly started to resolve. So given that experience, I am still giving it 5 stars because the staff, rooms and location really are great!!! If I had to say anything bad about the hotel, it would be the fact that their main desk is on the 3rd floor instead of in the lobby on the first and the elevator system is a little annoying - you have to flash your card and select your floor to call it. We would definitely stay here again!

Room Tip: Ask for higher level (10 or above) partial ocean view!
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  • Stayed: April 2014, travelled as a couple
    • Value
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2  Thank Deeee1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this reviewResponded 9 May 2014

Aloha Dee, and thank you for sharing your experiences at our hotel. We are glad that you and your husband had an enjoyable Hawaiian visit while staying at our hotel. Thank you for understanding the challenge we faced with the city's water main. I’m glad to hear that our Front Desk provided you different options to ensure your stay with us remained comfortable. Again, we apologize for the disturbances that occurred. We were also happy to see you noticed and appreciated the improvements we made to our guest rooms during our recent 'room refresh' project. We would like to make more updates around our property and are currently researching what we can do. Thank you for staying with us and we hope to welcome you back the next time you are in Hawaii. Mahalo! -Rebecca; Guest Services Coordinator

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Reviewed 6 May 2014

This hotel has a very nice location, close to beach and restaurants. Nice breakfast buffet with a good selection of fruit and pastries. The room was clean and maid service was very good. Staff was very nice and helpful. It was easy to find.

Room Tip: oceanfront, beautiful view of beach and diamond head
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  • Stayed: May 2014, travelled with family
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2  Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca D, Guest Relations Manager at Aston Waikiki Beach Hotel, responded to this reviewResponded 9 May 2014

Thank you for sharing your review, Ken. We were glad to see you had a lovely Hawaiian vacation and enjoyed our hotel's friendly service and amenities. We hope to see you again in the future- mahalo for staying with us! -Rebecca; Guest Services Coordinator

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Additional Information about Aston Waikiki Beach Hotel

Address: 2570 Kalakaua Avenue, Honolulu, Oahu, HI 96815-3698
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Top resorts Hotel in Honolulu
#28 On the Beach Hotel in Honolulu
Price Range: £146 - £242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aston Waikiki Beach Hotel 3.5*
Number of rooms: 645
Official Description (provided by the hotel):
Overlooking one of the world's most renowned beaches, the Aston Waikiki Beach Hotel provides an oceanfront experience at surprisingly accommodating rates. The Aston Waikiki Beach Hotel is the ideal vacation headquarters for couples, families (children stay free) and groups seeking the ultimate Hawaiian experience. The vast majority of our 645 guest rooms offer a private lanai and stunning full or partial ocean views. Diamond Head rises majestically on one side of the hotel, while legendary Waikiki Beach stretches out from the other. ... more   less 
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Also Known As:
Waikiki Beach Hotel
Aston Honolulu
Resort Quest Waikiki Beach Hotel
Resortquest Waikiki Beach Hotel Hawaii
Aston Hotel Waikiki
Aston Waikiki Beach Hotel Hawaii/Honolulu

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