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“Amazing suites at a huge resort”

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Hilton Hawaiian Village Waikiki Beach Resort
Ranked #41 of 84 Hotels in Honolulu
Certificate of Excellence
Oslo
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Amazing suites at a huge resort”
Reviewed 8 August 2014

We stayed here for for 3 nights while on our honeymoon, and we were pretty happy about our stay. We had a bit of a "rough" start at the check-in, but it was all forgotten when we got our room!

Check-in took forever - there wasn't a line, but the lady that helped us was so slow and not very friendly. Instead of explaning to us that she couldn't find the reservation right away she just looked really unhappy and made noises. When I finally asked if there was something wrong, she told us that she didn't find our reservation. Finally she decided to call booking.com and figured out that the reservation was under my husbands middlename. I thought it was kind of strange that she didn't try that in the first place - it's such a big resort with tourists from all over the world with all kinds of names - instead we stood there for 20-30 minutes while she was looking at her computer.

We got a free upgrade - I'm assuming it was because of the check-in-problems, but still that was a really was a nice surprise. We hadbooked an ocean view room at the Alii Tower, and got upgraded to a suite in the Alii Tower, and we absolutly loved it! Two beautiful bathrooms, an amazing view - overlooking the beach and Dimond's Head. All in all it was a wonderful experience - the suite really made our stay here. And that's also why I give it 4 stars. The only negative thing about the suite was that we could hear the guests in the room nextdoor and their very loud TV.

The staff that cleaned the room on that floor did a really good job, and were always smiling and greeting us in the hallway. The resort aera is beautiful with trees, flowers and little pools with fish, turtles and birds. They also have parrots in some of the trees. Fun for both kids and adults. Free bottled water was also a plus for us.

The resort is absolutly huge - and there are so many people around everywhere. We didn't use any of the pools as we're more beach-people, but the pools looked busy from early morning until late at night. There are a lot of resturants on the resort. We tried a few and looked in some of the shops and were content, but when you first go all the way to Hawaii you kind of want to see something else then the resort aera. Parking was very expensive, but the pick-up aera to differnt activites worked really well. And we got a taxi to the airport really fast.

I would come again to stay at the suites, but it's probably better for families with kids than for couples that want to experience a lot. It you just want to stay at the resort and relax it's probably perfect - if you don't mind a lot of people around you all of the time.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank TBTr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2014 via mobile

We recently stayed at the HHV for a week. Huge resort, 5 pools, own lagoon right on the beach. Great place with kids with lots of activities. Walkable to Waikiki beach and royal Hawaiian shopping centre. We tried Tropics for breakfast, food was good, service was good not cheap though. Lanikai juices was a good find. Round table pizza was good about $30 for a large veggie pizza. Lapperts overpriced for what you get. Convenient to have ABC store so close by. We went to the Lua. The show was great. The food was average. Very limited vegetarian options. People were taking two plates at a time. I suggest you do the same as they close one side very early in the evening. Service was good and the dancers very professional.

Stayed August 2014
Helpful?
Thank vim k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2014

great location, great hotel, fantastic views, lots to do around the resort, loved the south african penguins and the south american parrots, could not fault this place. fast check-in and check-out, did not pay resort fees due to a stuff-up by my travel agent. consider these a total rip-off. all over, a good place to base whilst in honolulu. tourist buses at the door, ten mins walk to shopping zones,

Room Tip: join hhilton honours, lots of benefits.
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  • Stayed May 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank auntyshirley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 August 2014 via mobile

This was our first trip to Hawaii. Honestly we were pleasantly surprised. We had a great view of the lagoon and the beach.

Rooms were clean. Plenty to do on property. Friendly staff to help with anything you need.

Stayed July 2014, travelled with family
Helpful?
Thank tammy0406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 August 2014

Just stayed for a week over the Fourth of July. It was incredibly busy. This is a huge property attached to a shopping plaza right on the beach. Lots of families and kids.

Rooms were average, standard hotel rooms, the view was obstructed

Beach was very nice and the ocean was calm in the hotel area. Chairs were expensive to rent, as were the umbrellas at thirty dollars a day.

Pools were exceptionally busy, I chose not to spend any time at them.

Breakfast buffet was delicious, the fresh watermelon and pineapple were fantastic, Hawaiian breads and omelette station. Breakfast was a highlight every day.

Attached shopping area was convenient, you could buy grab and go sushi and sandwiches at ABC stores and there was a great ice cream spot right at the entrance.

All in all, not bad, but more convenient Honolulu vs "majestic" Honolulu.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank MaxwellGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
127 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 7 August 2014

I had 1 night at this resort complex and I really enjoyed it. Not a place to go for a romantic hideaway but if you won't mind sharing the lobbies, elevators, pools and restaurants with thousands of happy holiday makers, or you want to learn Japanese, this is the spot to do it. There were some great restaurants with excellent service and even free wifi in certain areas. But you will have to trek long distances from the coach stops to your room and then to wherever you want to eat. But there's hardly any reason to leave the resort. And don't forget the free Friday fireworks show.

Room Tip: All the rooms have a view but go high because the pool areas are very noisy.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dougcoAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Ireland, United Kingdom
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 August 2014 via mobile

We are Diamond honors members with Hilton and also own with their HGVC so we got to experience both the Lagoon and the Tapa tower.

Both are well looked after, modern and spacious. We had a room on the 5th floor at the Lagoon tower and the 32nd floor of the Tapa tower (amazing but high views from the balcony).

We opted for the beaches rather than the pools, which seemed to be exceptionally busy. We found loungers to always be reserved with towels which was a pain.

The Hawaiian Village is itself a village with many shops and very tasty treats from Lapperts ice cream (highly recommended).

Parking was a little steep at $27 a night on top of a resort fee when staying in the hotel of $ 30 per room per night. This fee is waived for HGVC owners staying at the timeshare facilities.

No executive lounge as far as we were told when asked however that isn't too important. Great rental facilities and trips they plan, we went on the turtle trip which was fun but only spotted 1.

The lagoon is very nice and provides a safe area for kids to play with lots of rentable toys.

Handy location from airport (15 minute drive when quiet).

If you book here you won't regret it, lovely resort, great staff and a very enjoyable stay. Will definitely visit again.

Stayed July 2014
Helpful?
Thank chris_ham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Hawaiian Village Waikiki Beach Resort

Property: Hilton Hawaiian Village Waikiki Beach Resort
Address: 2005 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Honolulu
#15 Spa Hotel in Honolulu
#17 Luxury Hotel in Honolulu
#24 On the Beach Hotel in Honolulu
#24 Romantic Hotel in Honolulu
#24 Business Hotel in Honolulu
#33 Family Hotel in Honolulu
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hilton Hawaiian Village Waikiki Beach Resort 4*
Number of rooms: 2900
Official Description (provided by the hotel):
Located on Waikiki's widest stretch of beach, the Hilton Hawaiian Village Waikiki Beach Resort is nestled on 22 oceanfront acres offering the best value with more amenities than any other hotel in Waikiki. Imagine five spectacular pools and the largest beach front Super Pool, best waterslides in Waikiki, surfing lessons, Duke Kahanamoku Lagoon for kayak and stand-up paddleboard fun. We have the only pier on Waikiki Beach which provides easy access to catamaran rides and Atlantis submarine adventures. The resort is home to Waikiki's only 5 night a week Waikiki Starlight Luau, a full-service, award-winning children's program for kids ages 5-12. Mandara Spa and over 20 restaurants and lounges, 90 shops and services, daily cultural activities, nightly entertainment and lush tropical gardens, and waterfalls. Every Friday night we light the skies with our Friday Night Fireworks Spectacular! ... more   less 
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Also Known As:
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu

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