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“A Very Nice Stay; Definitely for Family, but as a couple we had fun too”

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Hilton Hawaiian Village Waikiki Beach Resort
Ranked #48 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed 21 August 2014

We stayed at 2 resorts during our week in Oahu and were very happy with both. At Hilton Hawaiian Village we stayed in the Rainbow tower and faced the lagoon. Our view of the harbor was very beautiful and we liked sitting on the patio and watching the kids play in the lagoon. Noise was NOT an issue at all because the lagoon closes early and the luau is not loud enough to be bothersome if the door is closed. The rooms was very clean and included a minifridge. Blinds were also automatic which was very very nice. The computerized elevators also made the crowded elevator lobby MUCH less chaotic. Location was perfect within the resort. We could easily run up to our room from the pool or the beach. We got a pizza to-go from Roundtable Pizza and it was FANTASTIC, but otherwise we thought the resort restaurants were too pricey compared to what you can easily walk to... but that's one nice perk of this Hilton... We could have easily spent our entire week without stepping foot off of the property! It has everything you need here including convenience stores that are priced just as the ones off property. Lots of food, lots of drinks, 2 pools that were never too crowded, the lagoon to entertain kids (though HOLY COW the rentals were $45/hour), and the beach (which is combed) RIGHT THERE. Hilton also offers catamaran sails and a submarine (though you will also pay an arm and leg for these too). They also have FREE DVD rentals which is nice to relax with. This is a great place for kids, but as 2 20somethings, we still had a great time and were not overwhelmed by all the kids. Service here was also very nice. Would consider staying here again if there was a deal because we enjoyed the stay (seriously perfect if you have kids), but if we were to return to Oahu we will probably stay closer to the busy shopping district on Kalakaua Ave and Wikiki Bay just because there is a lot more outside dining and drinking in that area.

Our only disappointments were:
- No more penguins. While better for the penguins to be relocated, we did look forward to seeing them.
- Beach bar closes SO early at 7pm. Who doesn't want a drink by the beach in the evening?.. Then again the bar really stank of stale alcohol and wasn't a very fun place in the beginning. Happy Hour is best with reasonably priced drinks.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank travelcal033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,569 - 6,575 of 15,357 reviews

Reviewed 21 August 2014

My wife and I have recently returned from a stay at the HHV as part of our honeymoon. We found the hotel excellent in every way. Checking in was fast unlike others have reported but at times the reception did look very busy.

We were in room 1615 which was perfect, great views over both the sea and hotel resort/pools. Room was a great size and very clean. We stayed during the hurricane threat therefore a few activities were closed but the hotel kept all guest up-to-date and well informed.

The hotel is in great positioning and very nice shops and restaurants are all within walking distance. The food within the hotel was very nice, although a little more expensive than offsite equivalents, we had pizza for the place within HHW which was very good.

Beech beds are expensive from memory I think it cost $60.00 for two bed and one brolly which I deem expense, but you can easily pick up a lilo from one of the many ABC stores for around $5.00 which does the same job!

Overall a great hotel and I would definitely stay here again if I was to travel to Hawaii.

Room Tip: We stayed in room 1615 in Rainbow tower.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
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1  Thank tjr985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

All the pools are wonderful. The staff are all very inviting and friendly. Just make sure you bring your own beach gear since they rent it separately, not part of Hilton. Also parking is a bit expensive there are alternatives close by that's a bit cheaper i.e. at The Modern Honolulu off Hobron Ln. or the free Marina parking lot next to the lagoon up till 10:30 pm.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

Just visited for a week as my daughter played in a Volleyball tournament nearby. We stayed in the Rainbow Tower on the 30th Floor. The room was actually very nice - clean, updated, new TV, great view of Diamondhead and Waikiki Beach. The concierge services at the hotel were very good and the valet service was efficient (for $33 per day). The Luau was pretty cheesy and the food was average. It was not in the same Zip Code as the only previous Luau we had done in Maui a few years ago. The restaurants are average/below average but the bar at Tropics was fun and the staff was great. We had never stayed in Waikiki before. There are just too many people. The hotel is always crowded - even the 6 AM Yoga is packed! We had vastly different experiences on different Hawaiian Islands in the past. We will try somewhere else if we go back to Oahu.

Room Tip: Beachfront Facing Diamondhead. We were 30th Floor of the Rainbow Tower and the view was spectacular...
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  • Stayed: August 2014, travelled with family
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1  Thank RobertMueller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded 25 August 2014

Aloha RobertMueller,

Thank you for choosing to stay at the Hilton Hawaiian Village! We are happy to learn that you liked your room in the Rainbow tower as well as the great view. We are delighted to hear the compliments regarding our concierge, valet, and the staff at Tropics. HHV is very grateful to be a popular destination for many people; however, we apologize if this created challenges for you during your stay. We hope you will reconsider and allow us another chance to welcome you back to HHV.

Mahalo,

Hilton Hawaiian Village Guest Services Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

The Hilton Hawaiian Village Waikiki Beach Resort is three star quality and so expensive for what it deliveries. It caters for the mass family market. Not one quality restaurant. The only recommendation I would make is if you are going to stay there then make sure that you book an ocean front corner room in the Rainbow Tower the views are amazing.

Room Tip: Book a high floor room so you don't have the noise of screaming kids in the pool.
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  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Service
4  Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded 25 August 2014

Aloha Louise C,

Thank you for writing a review and sharing your feedback. We are sorry to learn that we did not exceed your expectations during your stay with us. HHV is committed to making every guest’s stay a memorable experience and regret that we fell short with this. We are also sorry to hear that you did not find a restaurant at our resort that met your satisfaction. HHV has a variety of eateries that range from simple grab and go to elegant fine dining. We are also conveniently located within walking distance to many popular eateries. We are glad that you liked the Rainbow tower corner room which directly fronts the ocean and offers a spectacular view. We hope you will return to HHV and allow us another chance to service you in the future.

Mahalo,

Hilton Hawaiian Village Guest Services Team

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Reviewed 19 August 2014

The resort has several hotels, restaurants and stores, There are several swimming pools along with the beach and the lagoon. Staff was very friendly and resort was maintained well and very clean. Downside was everything was very expensive. Had to rent chairs and unbrellas for the beach and prices were higher then you paid elsewhere on the beach. My overall experience was great and I would go again.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank Jani R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

While the rooms here are moderately priced, there are many hotel rooms packed into a small space, making the overall property, pools, beach, etc. seem very overcrowded. Additionally the food and activities are highly overpriced. You can work around that by taking the city bus (very cheap and convenient) to tourist destinations and walking across the street to good, inexpensive restaurants. The hotel is clean and the staff is good. I just didn't like the crowds.

Room Tip: Checkout is early, but if you have a late flight, you can enjoy the beach and the pool and ask for a...
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  • Stayed: July 2014, travelled with family
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    • Sleep Quality
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1  Thank bouder_is_better
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Hawaiian Village Waikiki Beach Resort

Address: 2005 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Honolulu
#18 Spa Hotel in Honolulu
#21 Luxury Hotel in Honolulu
#24 Romantic Hotel in Honolulu
#24 Business Hotel in Honolulu
#26 On the Beach Hotel in Honolulu
#27 Family Hotel in Honolulu
Price Range: £165 - £432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Hawaiian Village Waikiki Beach Resort 4*
Number of rooms: 2900
Official Description (provided by the hotel):
Located on Waikiki's widest stretch of beach, the Hilton Hawaiian Village Waikiki Beach Resort is nestled on 22 oceanfront acres offering the best value with more amenities than any other hotel in Waikiki. Imagine five spectacular pools and the largest beach front Super Pool, best waterslides in Waikiki, surfing lessons, Duke Kahanamoku Lagoon for kayak and stand-up paddleboard fun. We have the only pier on Waikiki Beach which provides easy access to catamaran rides and Atlantis submarine adventures. The resort is home to Waikiki's only 5 night a week Waikiki Starlight Luau, a full-service, award-winning children's program for kids ages 5-12. Mandara Spa and over 20 restaurants and lounges, 90 shops and services, daily cultural activities, nightly entertainment and lush tropical gardens, and waterfalls. Every Friday night we light the skies with our Friday Night Fireworks Spectacular! ... more   less 
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Also Known As:
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu

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