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“Perfect stay in Waikiki”

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Ramada Plaza Waikiki
Ranked #45 of 84 Hotels in Honolulu
Sandgroper
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Perfect stay in Waikiki”
5 of 5 bubbles Reviewed 7 July 2012

It was our third visit to Waikiki but our first stay at the Ramada Plaza. It definitely was an outstanding hotel for a three star. The rooms were very clean, comfortable , and well fitted out. Every morning we would walk to the beach and into town in the evening for dinner. It was also close to the shopping centre, Aloa Moana. The staff were very friendly and helpful. We definitely would stay at the Ramada again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kazz29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ramada Plaza Waikiki, responded to this review, 10 July 2012
Aloha sandgroper19,

We are delighted to hear that you had such a wonderful stay here at Ramada Plaza Waikiki. It is our mission to provide only the best service to our valued guests and make sure we exceed their expectations. We are very happy that we were able to make your stay comfortable and enjoyble.
Mahalo for choosing our hotel and we are looking forward to serving you again.

Warmest Aloha,

Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,288 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
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English first
Austin, Texas, United States
2 reviews
5 of 5 bubbles Reviewed 29 June 2012

I was really impressed at the speed of check-in and check-out. The staff were super helpful and friendly. The room was very comfortable, clean and very quiet. It was an excellent price for the location. The laundry room was well set up and the washers and dryers worked well. I love the fact that all the rooms were non smoking. The bed was one of the most comfortable I've been in any hotel. The staff were very helpful about giving directions and suggesting places to eat etc. It was a very satisfying experience. We inadvertently locked ourselves out and they were super nice about making us a new door key. Would highly recommend this hotel.

  • Stayed June 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ramada Plaza Waikiki, responded to this review, 2 July 2012
Aloha Linda H:
Thank you so much for your review, we pleased you were satisfied with your stay at Ramada Plaza Waikiki. I'm glad our staff was very friendly and helped you with directions and assisting with your key loss. We pride ourselves on "off beach" price and free amenities. Our beds are among the most comfortable in Waikiki and thank you for letting us know they are still the 'BEST"!

We are looking forward to having you come and stay with us again!

Warmest Aloha,
Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 26 June 2012

Yes, that would be me. I like to travel first class. I like resorts with lots of amenities. I expect great service (I work in the hospitality industry). This visit to Hawaii was a little different. We had just booked and paid for a cruise to Vancouver from San Diego and an additional 4 nights in Vancouver. That was going to be our Summer vacation. Then....it happened. Our favorite airline emailed us about a killer deal on airfare to Oahu and we could not resist. We booked it right away and 2 weeks after we returned from Canada, we were on a flight to Hawaii without a lot of extra vacation money. This leads us to Champagne tastes and a beer budget.

I cringed as I read the reviews of hotels in our budget range in Waikiki. People claiming mold, mildew, awful service, theft etc. Then I found the Ramada Plaza Waikiki and nervously booked and paid for 6 nights. Upon arrival, we were greeted by a bellman that helped us unload our bags and get them to our room! (hello, five star service!). Parking was a bit tight, but it worked. I was a bit bothered that they raised the parking rate on June 1st and we checked in on the 3rd and there was no mention of the increase on the website.

The room was clean and looked out to the Hilton Hawaiian Village (HHV). The walls were solid (even with the adjoining room, ugh) and we never heard any outside noise even though the hotel was full. The staff was friendly and the cleaning staff was always on their game. As a former housekeeping manager, I know where to look for "missed" cleaning spots and they passed my entire room check. They were very generous with towels to take to the beach. They gave us a crib to use for free. I was beyond pleased with the service we received while staying there. It is a great location near Ala Moana and HHV.

When we wanted the resort atmosphere we headed over to the HHV and enjoyed a cocktail or meal. The Ramada does have a pool, but we are a DoD family, so we used to pool at Hale Koa for free, so I cannot comment on that.

Seriously, if you have champagne tastes and a beer budget for your trip to Waikiki, I would suggest this hotel. The only (sort of) bummer was that the traffic light almost directly in front of the hotel does not allow pedestrians to cross so it is a little bit of a walk to get across the street to the HHV or the harbor.

Thank you Ramada staff for making our budget vacation feel a lot more luxurious!

Room Tip: The rooms with a microwave and fridge are worth the extra upgrade. We saved a lot of money grocery s...
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
1 Thank MunFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ramada Plaza Waikiki, responded to this review, 27 June 2012
Aloha MunFam: What a great review! I'm glad you took the challenge and decided to stay with us. We received a "Best fo the Best" award in April for being in the top 3% of all Ramada's in the US.

Our staff ties hard to make sure our standards are met and they are rewarded for doing their job. I'm sorry the parking rate was inconvenient- I would be happy to offer you a parking pass should you return. The parking lots around us are all at $25 - Hilton is at $35 so we're affordable but I understand your comment.

I'm glad you upgraded to the room with a microwave - becasue of your comment - we are going to try and put microwaves in all our rooms by January of next year. That should help our guests have a more comfortable and affordable stay.

Mahalo for your kind comments!

Let us know if you come back!

Pattie Furtado
pfurtado@ramadaplazawaikiki.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
1 review
5 of 5 bubbles Reviewed 25 June 2012

Had 3 rooms for a week and all rooms were next to one another as we had requested before arriving. The furnishings were as pictured on the web site with large flat screens TVs and very comfortable beds. All our rooms were clean and fresh, honestly, I felt like I was at a Marriott Courtyard. The staff was very helpful and friendly. The laundry room on the second floor was very clean and brightly lit. The parking fee was much less than other Honolulu hotels I looked at. The lot is a little small, but they always had a parking space saved for me. I had a Ford Edge SUV and had no problem parking it. Walking to the beach is no problem for a normal healthy person, however, it was about as far as my 74 year old mother-in-law with a bad knee could walk.
On the evening of day 3 one of the two elevators went out of order. The elevator repair truck was in the parking lot the next morning, later that day the doorman told me a circuit board went out and a new one was having to be made in Texas. The out of order elevator actually worked but someone had to stay with it and push one of the floor buttons to get it to go. During a busy period I noticed one of the staff acted as an old fashion elevator operator taking people to their respective floors. We were on the 16th floor and even with only one elevator working we never waited more than 10 minutes for an elevator. Usually the wait was only a few minutes, actually I was impressed how fast that one elevator was.
We had such a fantastic stay at the Ramada Plaza and Waikiki Beach, I highly recommend it. BTW, my wife was apprehensive about staying at a Ramada and she too was very pleased with this hotel.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ramada Plaza Waikiki, responded to this review, 27 June 2012
Aloha Tom T:

Thank you for staying with us and for recognizing that we tried to make your stay in our hotel a pleasant stay one!

You are correct - that evelator is a challenge but we are trying to hurry up the company in Texas to speed up the process. It happens when you live in the middle of the Pacific Ocean - makes us realize how far away we are. Our staff have stepped up and are even enjoying the extra duty of taking guests to their floors.

We are very proud of just having received our 2nd Excellence Award from Trip Advisor for 2012! Our type of Ramada is a "Plaza" and Ramada's that are able to acquire that distiction are a better brand than a "standard" Ramada. Your wife would feel comfortable at any Ramada "Plaza" hotel - we fall under the Wyndham brand so standards are a big part of our policies.

With understanding and appreciation from guests like yourselves - we are proud of our property and glad you were happy with your stay.

Mahalo nui!
Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 23 June 2012

The rooms are in very good condition and houskeeping does a great job - very clean! The hotel team is doing a wonderful job in making you feel welcome and at home. Always there to assist you and they give great tips for travel. I warmly recommend!

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eve1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ramada Plaza Waikiki, responded to this review, 25 June 2012
Aloha Eve1007:

Thank you for taking the time to comment via Trip Advisor. We are very grateful for your comments and glad the staff could meet your needs.

Although we are a small hotel our staff does their best to make everyone feel at home. I'm glad we could contribute to your stay in Hawaii. We are thankfull you think we are a hidden "gem"!

Warmest Aloha,
Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nyc
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 21 June 2012

In a 17 story hotel having one elevator shared by guests and staff is unacceptable. The other elevator had a sign saying it was broken but no one appeared to work on it during our six day stay and my dad asked and apparently they never use it. Expect very long waits. The room is nice. Restaurants walkable. Parking tight but there's a helpful attendant that directs you. Become a member of their club to save $10 a night on parking (pay $10 instead of $20).

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ramada Plaza Waikiki, responded to this review, 25 June 2012
Aloha Travelita: We apologize for the inconvenience. Our elevator company is being reprogrammed and updated with new elevator computer controller software. We are very sorry for any inconvenience this caused..

Thanks you for taking the time to comment on Trip Advisor. We are sorry we did not meet your expectations. It's been a little frustrating for the staff as well but we are tryng to alert the bell staff to take guests up using the elevator that can be operated manually.

Warmest Aloha,

Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morristown, New Jersey
Level Contributor
303 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 bubbles Reviewed 21 June 2012

We arrived in HNL at 5:30pm and were leaving the next day at 2:30pm and wanted a place to stay close by the airport with a pool and access to dining. I was depressed reading the reviews of the real airport hotels and then found the Ramada. It was only a 20 minute ride and was well placed for the time we were there. We used Mark at Hawaii23 Transportation 1-888-598-5751) and he was great. Only $23 each way. They were waiting for us when we arrived and on time for our departure.

Check-in was quick and after settling in we walked around the Hitlon, along the beach and through the park before selecting a place for dinner. The Ramada is well situated - close to the Hilton Hawaiian VIllage, close to the beach, close to Ala Moana mall and close to small bars and restaurants. The pool is above ground floor so you have privacy from foot traffic. The beds were comfortable, the sheets like silk and the bathroom had everything you might need. We had planned to stay at the pool the next morning but the weather was iffy so we walked to the mall instead and had lunch.

I always struggle to find a good place to stay when on a layover. I will definitely stay here again. Given the price and location close to the beach, I think this is a good option for vacationers as well.

  • Stayed March 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank EWR-NJ-traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Ramada Plaza Waikiki, responded to this review, 29 June 2012
Aloha EWR-NJ-traveler:

Thank you for giving us a good recommendation! I'm so glad you took the sutlle in from the airport - our hotel staff tries very hard to take care of our guests and I'm so happy it was appreciated!

Please let us know when you return, we'd like to welcome you back properly!

Warmest Aloha,
Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Waikiki

Property: Ramada Plaza Waikiki
Address: 1830 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Honolulu
#28 Business Hotel in Honolulu
#37 Family Hotel in Honolulu
#38 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Plaza Waikiki 3*
Number of rooms: 198
Official Description (provided by the hotel):
Aloha and E Komo Mai! Located at the beginning of Waikiki, we are an off beach property offering affordable accommodations with NO resort fees! We are within walking distance to the beach, Ala Moana Shopping Center and the Hawaii Convention Center! All guest rooms come with free WI-FI, charging station for electronic devices, microwave, mini-fridge,in-room safe, HDTV including free HBO, coffee maker, hair dryer, bathroom amenities, iron/ironing board. Also free use of the Fitness Center and Business station. Start your morning with fresh coffee, tea, and iced water in the hotel lobby. Parking is normally $25.00 per night but become a Wyndham Rewards member, and parking is reduced to $20.00 per night plus earn points towards a free stay at any Wyndham property. Public transportation (The Bus) is available in front of the hotel. Explore and experience the island culture - visit our concierge/activities desk in the lobby for all your tours and adventures and build great memories of your Hawaiian vacation! ... more   less 
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Also Known As:
Ramada Plaza Waikiki Hotel Honolulu
Waikiki Holiday Inn
Holiday Inn Waikiki
Holiday Inn Honolulu
Honolulu Holiday Inn
Ramada Plaza Waikiki Hawaii/Honolulu

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