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“Nice staffs and comfortable room”

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Ramada Plaza Waikiki
Ranked #45 of 84 Hotels in Honolulu
Melbourne, Australia
1 review
“Nice staffs and comfortable room”
4 of 5 bubbles Reviewed 4 August 2014

Was there with my best friend for 7 nights and have no complaints at all. Staffs there were very helpful and stored our luggage in a locked room as we got there very early before our check-in time. The room we had was big and clean and has all the basic electrical appliances that we need. Location wise, there is a lovely breakfast place just 2mins walk from it and most of the pick-up areas for day tours are just 2-8mins walk away which is very convenient. Price wise was very affordable. I would recommend this hotel to everyone.

Stayed February 2014, travelled with friends
Helpful?
Thank Nicole N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattie F, Director of Sales at Ramada Plaza Waikiki, responded to this review, 6 August 2014
Aloha Nicole N from Australia:

Mahalo for the great Four star review and for liking our hotel. We do have a great staff and they do care about our guests.

Thank you for taking the time and letting other people know that we are convenient location and the hotel is a good value.

Warmest Aloha,
Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,288 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Middle Village, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

Waikiki is very much city life (coming from a NYer), it's the complete opposite from the country life we experienced in Hilo. With that said, it should be expected that parking will suck in the area and that you have to pay for parking at this hotel ($25/night). It's worth it, especially if you'll be driving to other areas.

The room wasn't big nor small, but you won't feel cramped. The room includes a mini fridge and a safe. The bathroom is decent sized. The TV sits atop the drawers. There's lots of space for clothes. The closet isn't bad either. The wifi was spotty at times, but it'll do.

The rooms were made up very nicely. Everything is clean. The front desk was friendly and helpful. They pointed out a lot of places in the area for us to visit. My wife and I didn't have to deal with city noise -- or the construction that was going on behind the hotel across the street -- since we were in the penthouse.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Joseph A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattie F, Director of Sales at Ramada Plaza Waikiki, responded to this review, 1 August 2014
Aloha Joseph A from New York! We are so glad you were happy staying with us and we do hope you return one day. I'm also glad you understand we are an off-beach property and you are right parking is a challenge in Waikiki. Our prices are consistent with the area - most hotels charge a minimum of $35 for parking but it's all about space.

So pleased you liked your rooms, enjoyed the Wi-Fi the mini-Fridge and microwave. All amenities at Ramada are free except for that pesky parking issue!

Thank you for the 4 star review and you liked our staff! They do try extra hard to meet our guests needs.

Warmest Aloha - come back sometime...I know that was a LONG flight!

Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 31 July 2014

Me and my family booked 3 nights but got stuck in LAX longer than expected so stayed 2. The ride from the airport was $36 excl tip. The reception staff were not welcoming in fact when he couldn't find the reservation and realised we had missed a night he reminded me I would get charged and even though out agent explained the reason for the delay he just said' you can't expect me to hold the room for nothing! " it' wasn't his fault take it up with the airline to be compensated.
He went on to boast about his free wifi for only 2 devices there were 4 of us and told us that the Hilton across the road charged!
The way to get around the 2 device limit was to use different email addresses for all the devices.
We were given a room next to the lift, the room was stuffy so much so it triggered my asthma. The toilet water kept running and wouldn't fill. Even though the windows were closed I could still hear traffic on 12th floor.
We were a good 15 mins from the beach by the sheraton.
There is a bus stop outside for the normal town bus that gies to the airport and the shopping centre, also a trolley sightseeing bus.
This hotel seems very popular with the Japanese clientele, in fact most of the area catered to them.
To be honest we didn't feel welcome or valued and I wouldn't stay again.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ebonyqueen22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattie F, Director of Sales at Ramada Plaza Waikiki, responded to this review, 1 August 2014
Aloha EbonyQueen22:

I apologize that the front desk staff person who checked you in was not as welcoming as you deserved. When Airlines cancel flights and the dates of your reservation changes unfortunately unless you let us know the one night delay is usually charged. It's really terrible in the winter when flights get grounded because of the bad weather.

I'm glad the front desk did explain about the free Wi-Fi and how to access more than one device. There are also two computers in the lobby that are connected to a printer that is also free to use for our guests.

There is a beach right across the street at the Hilton Hawaiian Village a five minute walk through the resort and I'm so sorry no one pointed that out to you. We have an excellent concierge desk that arranges activities for guests - they also give out maps both at the front desk and at the concierge desk.

If you had called the front desk let us know you were unhappy with your room we could have tried to move you. We do make an effort to try and meet all our guests needs and our normal score is 4 stars.

I apologize we did not meet your requirements and sorry you wont' stay with us again, but we do hope you reconsider,

Warmest Aloha,
Pattie Furtado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

This hotel was first on our trip and was slightly disappointed. It was close to the Ala Moana centre but out of the way of downtown Waikiki. The room was ok but not anything special. I'm glad this was our first stop, would hate hated it to have been our last on our trip!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samantha_erin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pattie F, Director of Sales at Ramada Plaza Waikiki, responded to this review, 28 July 2014
Aloha Samantha_erin:
Mahalo for staying with us. As you can tell our hotel is an off beach property. We are designed for guests who don't want to stay in their hotel room all day but it sounds like you wanted a beach property.

We have a lot of free amenities that we hope you were able to take advantage of but we are sorry that you expected an upgraded hotel. Thanks thought for your 4 star review!

We appreciate it.

Warmest Aloha,
Pattie Furtado
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Waikiki

Property: Ramada Plaza Waikiki
Address: 1830 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Honolulu
#28 Business Hotel in Honolulu
#37 Family Hotel in Honolulu
#38 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Plaza Waikiki 3*
Number of rooms: 198
Official Description (provided by the hotel):
Aloha and E Komo Mai! Located at the beginning of Waikiki, we are an off beach property offering affordable accommodations with NO resort fees! We are within walking distance to the beach, Ala Moana Shopping Center and the Hawaii Convention Center! All guest rooms come with free WI-FI, charging station for electronic devices, microwave, mini-fridge,in-room safe, HDTV including free HBO, coffee maker, hair dryer, bathroom amenities, iron/ironing board. Also free use of the Fitness Center and Business station. Start your morning with fresh coffee, tea, and iced water in the hotel lobby. Parking is normally $25.00 per night but become a Wyndham Rewards member, and parking is reduced to $20.00 per night plus earn points towards a free stay at any Wyndham property. Public transportation (The Bus) is available in front of the hotel. Explore and experience the island culture - visit our concierge/activities desk in the lobby for all your tours and adventures and build great memories of your Hawaiian vacation! ... more   less 
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Also Known As:
Ramada Plaza Waikiki Hotel Honolulu
Waikiki Holiday Inn
Holiday Inn Waikiki
Holiday Inn Honolulu
Honolulu Holiday Inn
Ramada Plaza Waikiki Hawaii/Honolulu

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